This Banbury Shop was so welcoming , friendly, professional on entering the store. Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1 Gateway, Banbury, OX16 3ER Banbury, GB
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Lees wat reviewers zeggen
Came in on Sunday to replace my walking boots. Umar was super helpful and really knowledgeable about the products. Listened to exactly what I was after & made some great suggestions at several price... Toon meer
Bedrijf heeft geantwoord
Went in today to grab some fishing stuff and I knew absolutely nothing about it and Sean was upstairs was absolutely amazing he couldn’t do enough for me .. great guy and a credit to your team .. than... Toon meer
Bedrijf heeft geantwoord
Shaun was very attentive and genuine to all shoppers including ourselves. Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine ch... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Banbury
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Verenigd Koninkrijk
4,9
Uitstekend
927 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I came to the shop and was looking for DofE shoes
I came to the shop and was looking for some DofE shoes and was trying loads of pairs on but this lovely girl called Nimrah gave me some recommendations for Scarpa shoes and when I tried them on they were exactly what I was looking for which was so good she was such a good help
21 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great advice from Shaun
It was so nice to have some expert advice from Shaun in the boot department, he was knowledgeable and helpful in what we were seeking. He was patient and took time whilst we made a decision.
21 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful in my purchase
I had just gone on my gold DofE practice expedition the day before and had an issue with some of my gear. The employee named Shaun was really friendly and helpful in setting me up for my real expedition, and really helped me with my purchase. The shop is also excellent all round with the staff at the till being helpful too, although I didn’t get their names.
21 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Bought a great new pair of walking…
Bought a great new pair of walking shoes. Should have gone there first. Kade was the service/sales lady that assisted me with selection and sizing my shoe. Very professional and knows her products well. Thank you Kade.
19 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Highly recommend this store for new boots
We were out to buy new hiking boots for our honeymoon. We were served by Tom who was really helpful and very engaging, he’s a credit to the store. I would gladly recommend to anyone interested in boots to go here, the prices were also excellent for what we got.
13 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great service - got everything I need
Great service - thank you for your help Shaun
14 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Staff member was very helpful
Staff member was very helpful. He helped me make a choice between two colours for an item and had fun reasoning for which one was better for me! 😊😊
8 juni 2026
Antwoord van GO Outdoors - Banbury
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Had Shaun help me today
Had Shaun help me today, he helped me choose some great trousers, T-shirts and a rain jacket for my hiking/backpacking trip! Big thanks to him for the great recommendations. People like him and the other staff there are the reasons I prefer shops than online !!
14 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Friendly helpful staff.
Shaun was really friendly, helpful and knowledgeable when buying hiking boots for my daughter. Thanks Shaun!
13 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
One on one service from Shaun from…
One on one service from Shaun from beginning to end. Excellent
10 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Shaun is a superstar!
Shaun is a superstar! Went to Go Outdoors in Banbury with a portable Cadac BBQ I’d bought from them a few years ago & I’d managed to shear off the burner connection. Shaun got his tools out and didn’t stop looking at it until he’d got it fixed. Above and beyond - THANK YOU, SHAUN!
10 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
I ordered a Weber gas hose for my bbq…
I ordered a Weber gas hose for my bbq online and I haven't received it and no one is answering my email or the people in the Banbury store, they basically stole £55 from me.
1 juni 2026
Antwoord van GO Outdoors - Banbury
Thank you for taking the time to leave.
We are sorry to hear that you haven’t received your order, especially after trying to contact both our customer care team and the Banbury store without success.
We have reached out to you via the email address used on the order to advise the status of your order.
Kind regards
Go Outdoors Customer Care Team
Excellent service
8 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Shout out to Shaun
Today I was assisted by Shaun in store. I needed assistance in repairing my tent which was broken last summer in a storm. Shaun was very knowledgeable, knew exactly what was needed and did the repairs on the poles whilst i waited. Highly recommended. Ask for Shaun if any assistance needed in regards to tents or camping.
8 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Banbury
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
What a lovely visit to the Banbury…
What a lovely visit to the Banbury store I had on Tuesday to buy a replacement waterproof coat.
Shaun was so helpful and informative about all of the products in-store and their individual qualities and negatives based on my needs.
Walking my dog daily, I need a lightweight, breathable and waterproof jacket; he patiently assisted me trying on several, whilst informing me about each one. He welcomed my dog too! The young lady on the til was equally pleasant and engaging.
I left the store feeling I’d just received the best Service possible - a feeling that’s not always received when shopping!
The Jacket purchased is perfect for wet summer walks and as it’s rained every day since purchase, it has been used alot already. Thanks Shaun… super service!
2 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Super experience today - Top Team Banbury
Super experience today. Called to check if my preferred walking shoe was in stock and my query was handled in competent and friendly way by Jess who put a couple of sizes on the side for me to try on. Drove over and spent about 25 minutes deciding on a size with cheerful chat and input from Shaun and Umar. No Sales Pressure at all!! Paid with new Member discount arranged by the "other" Jess and left the store with a plan to return for clothing next time. Spacious and modern store - top marks!! Thanks, Phil
4 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Olivia was amazing and very helpful.
Olivia was amazing and very helpful.
3 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
What a great experience!
We went to look for the rucksack for my son for his DofF. We were so lucky to meet a Shaun. He was very knowledgeable and extremely helpful. Shaun measured my son and adjusted the rucksack to meet my son’s needs. Shaun also gave us some tips. Thank you so much! Keep up your great work!
27 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Shawn offered some great advice and was…
Shawn offered some great advice and was very helpful.
30 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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