GO Outdoors - Banbury Reviews 

929
TrustScore 5 uit 5

4,9

Unit 1 Gateway, Banbury, OX16 3ER Banbury, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The help in my purchase decision was first rate. Ellie was informative as well as being honest enough to tell me when she didn't know the answer to something I asked her. She was polite, patient and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was looking for a travelling bag pack and popped into Go Outdoors, they have an excellent selection. Shaun’s customer service was outstanding, he listened to my specific needs and helped me choose t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Shaun was very attentive and genuine to all shoppers including ourselves. Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine ch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This Banbury Shop was so welcoming , friendly, professional on entering the store. Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kampeerwinkel
  2. Activewear winkel
  3. Fietsenwinkel
  4. Klimclub
  5. Paardrijservice
  6. Hardloopwinkel

Over GO Outdoors - Banbury

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Geschreven door het bedrijf

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contactgegevens

  • Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

929 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(929)

36.115 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Grace was incredibly helpful in guiding…

Grace was incredibly helpful in guiding me to the right shoe. She went out of her way to give me different options. Thank you!

16 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Shaun has been excellent with his…

Shaun has been excellent with his advice on my walking boots and now my son’s walking shoes. You seem to have really decent staff in your Banbury store, thanks to Rosie for the advice as well.

15 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great shopping experience

We were served by Jess, very friendly, helpful and made the experience great. We wandered in to have a look at the sale clothing plus fishing stuff.
Glad to see they are starting to stock other fishing brands apart from Westlake too

13 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Just want to say thank you to Skye

Just want to say thank you to Skye. She was so helpful.
I Telephone the Banbury Store to inquire about some boots. Your website said that not any of your stores had them in stock. Skye went in to the Storeroom and checked to if this was the case. She found the boots I wanted, she put them aside for me to collect.
I will also say how friendly I found all your staff.
Sue

14 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Just purchased a lovely Rab parka type…

Just purchased a lovely Rab parka type coat from Go Outdoors Banbury. Emma who served me could not have been more helpful. It was our first time in the shop and we were very very impressed so will definitely be returning! I wasn’t aware they price matched so that’s a big bonus as well😁

14 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Visited today for first time

Visited today for first time. Great range of goods. Went to look for some new boots. Was assisted by Rosie who was very friendly and helpful. Will certainly shop there again

13 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

I originally went to buy a coat and…

I originally went to buy a coat and Skye looked after me. I tried on about half a dozen and then tried them on some more. I eventually bought a Berghaus coat.
Believe it or not a few days later my walking boots came apart and although I had them fixed at the cobblers, he said they wouldn’t last much longer so I went back and looked at their range. I knew what I wanted to buy but I couldn’t get a size to fit. A person helping me said that they didn’t do half sizes. Skye then passed by and said that they did. So I bought a pair of Scarpa boots. Had Skye not been there then I wouldn’t have bought the boots
She is very helpful and has a really good customer first approach.

6 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Love Banbury go outdoors

Love Banbury go outdoors, great range of products, nice well organised shop and the staff are always friendly and helpful.
I was served by Ellie today, she was very polite and upbeat .

12 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great staff support - Shaun

Shaun was really helpful and attentive when showing us the bags. I opened up a lot of different bags and he was happy to undo them all so i could find the best one for me. Thank you Shaun for your help. I will happily shop at Go Outdoors again.

20 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Super service from Rosie

Super service from Rosie. I could not find what I was looking to buy. Rosie went in to stockroom to locate and bring out a couple of pairs of the sandals I was looking for. Also friendly service with a smile at the checkout

9 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lovely staff

Went with grandson for boots and socks for his Duke of Edinburgh and Christmas present…met by Skye who was super friendly, knowledgeable and so helpful bringing out boots until there was a perfect fit.. thank you Skye for being a part of a lovely experience today 👍

5 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Incredibly friendly and helpful

Though we weren’t able to try on any climbing shoes, we were assisted by Emma. She contacted the Swindon store on our behalf and reserved shoes for us to try there. Thank you so much Emma, honestly one of the best customer service experiences I’ve had!

3 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Friendly helpful staff with personal…

Friendly helpful staff with personal recommendations. Thank you Olivia, you are awesome.

2 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

I had a great customer experience at Go…

I had a great customer experience at Go Outdoors Banbury when looking at Hiking Boots. Shaun was very knowledgable and offered great advice.

30 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Was looking for a pair of walking shoes…

Was looking for a pair of walking shoes for my wife. Customer service from Skye was exceptional and helped us to buy just the best pair of shoes!
Thankyou

30 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Shawn went above and beyond to help us

Shawn went above and beyond to help us. He was knowledgeable, chatty and very friendly with the kids. We purchased a lot of sale items so we are very pleased with out purchases and the help from Shawn

30 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Walking boots

I wanted to replace my Scarpa walking boots which have served me well but are now worn out. Shaun was very knowledgeable about the things that are important when choosing a boot and size . Turns out I’ve also been lacing my boots incorrectly all this time ! I ended up choosing another Scarpa pair this time with a sole that can be replaced when they wear out , which I hadn’t realised was possible. 10/10 and thanks Shaun.

30 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Shaun who helped us in the walking shoe…

Shaun who helped us in the walking shoe department was very knowledgeable and helpful. Store look very clean and well presented.

30 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 4 van de 5 sterren

Great help from sales staff despite being unable to fithiking boots

I tried to buy a pair of hiking boots at Go Outdoors in Banbury. Despite trying on several pairs from a very wide selection, I was unable to find some that fit my feet which tend to be quite painful. Rosie spent a lot of time and was extremely helpful and knowledgeable.

28 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Incredibly helpful and informative

Incredibly helpful and informative. Made our trip very efficient and knew exactly what to get. Thank you to Jess and Skye.

27 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Banbury

Antwoord van GO Outdoors - Banbury

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer