GO Outdoors - Bangor Reviews 

2.738
TrustScore 5 uit 5

4,9

St David's Retail Park, Caernarfon Road, LL57 4TJ Bangor, Wales, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just a little shout out to Nabiel - super knowledgeable and very helpful when trying to find some new walking boots. Thank you! Also to the gentleman the was on the tills, apologies didn't catch a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic service, extremely helpful even though close to closing time on a Sunday. Staff helped us select and fit a roof box and bars. Their attitude was above and beyond what you could expect, good... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience at Bangor go outdoors! Wonderful help from a young fella called Puck. He was both knowledgeable and fun to talk to. We came in looking for 3 things and got those three things w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came in to Go Outdoors, Bangor today to urgently buy a tent to replace our leaky one. Was helped out by Noah, who went the extra mile to check whether the tent we wanted was in stock, after the last o... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kampeerwinkel
  2. Activewear winkel
  3. Fietsenwinkel
  4. Klimclub
  5. Paardrijservice
  6. Hardloopwinkel

Over GO Outdoors - Bangor

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Geschreven door het bedrijf

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contactgegevens

  • St David's Retail Park, Caernarfon Road, LL57 4TJ, Bangor, Wales, Verenigd Koninkrijk

  • 01248 660937

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.738)

35.134 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Paul the assistant manager went above…

Paul the assistant manager went above and beyond to help us with a childs wetsuit him and the team there where amazing 👏

8 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great little store

Nabeil was most helpful, polite and attentive, going above and beyond.
Another member of staff was most helpful in assisting my husband.
Great little store.

5 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Quick and helpful

Nabeil was very helpful - listened to our needs and advised us well, which saved us a lot of time! We bought walking shoes for our daughter quickly. Great service and wouldn't hesitate to go back. Thanks!

30 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Nabeil was really helpful

Nabeil was really helpful - advising us when choosing new boots. 10/10 customer service.

1 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Gas connector and gas

I needed a new gas connector and gas. Joanna provided 5 star service. She went above and beyond to help, she was really knowledgable and answered all my questions. I would recommend attending this store.

26 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Nabeil was super attentative and…

Nabeil was super attentative and friendly, extremely helpful and answered our questions

8 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Staff very very helpful at Bangor…

Staff very very helpful at Bangor Store. They were dedicated. Thank You All.

21 augustus 2026
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Ianto was absolutely amazing and so…

Ianto was absolutely amazing and so helpful. His customer service was top notch. What a lovely store and team. Thank you for helping me choose the right Roof Box and Bars. Definitely 5 star service!

27 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Visited Go Outdoors Bangor yesterday.I …

Visited Go Outdoors Bangor yesterday.I was served by Nabeil who helped me with my parcel.
Nabeil is always helpfull and approachable when i visit the store

27 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Go Outdoors, Bangor

Came in to Go Outdoors, Bangor today to urgently buy a tent to replace our leaky one. Was helped out by Noah, who went the extra mile to check whether the tent we wanted was in stock, after the last one on the floor had been sold. He gave us key information on the product, advice on putting it up and advice on extra things we may need. Thanks to all.

27 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Jake was very helpful with us when we was looking for 3 pairs of walking boots,2 for adults and 1 for a child. He had the patience with us getting us different sizes and finding where another size was in another store.

27 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Beoordeeld met 1 van de 5 sterren

I ordered a tent on the 10th of August…

I ordered a tent on the 10th of August for a camping trip the weekend of the 21st of August hoping that it would be delivered by now nothing has arrived and I have asked for a refund and asked to repeat the same information I entered in the first email and no address to rely to.
Very unsatisfactory.

12 augustus 2026
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Thank you for your feedback.

We are very sorry to hear that your tent did not arrive in time for your camping trip and that you experienced delays when contacting our Customer Care team.

Having reviewed your order, I can see that our Customer Care team has now responded to your email and, following investigation, the order was deemed lost in transit. As a result, a full refund has been issued to your original payment method.

Please allow 3 to 5 working days for the funds to appear on your statement, depending on your payment provider.

We sincerely apologise for the delay in responding to your enquiry and for the inconvenience and disappointment this situation has caused. We appreciate you taking the time to share your experience and hope we can provide a much better service in the future.

Kind Regards
GO Outdoors Customer Care.

Beoordeeld met 5 van de 5 sterren

Store experience & staff performance

I am writing this review to praise Ianto and Daisy for their excelent customer service and approach towards the client. Today I went to Bangor Store to by a tent and some camping stuff. When I got to the designed area Ianto already engaged me and asked me if he can be for any assistance, explaining me everything I asked and what I appreciated the most was his honesty. His behaviour convinced me to buy from this store and I will be more than happy to come back again. Last but not least I want also to praise Daisy who also been very helpful in guiding me too...Good job indeed, and thank you! See you next time!

25 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Nabeil for the good advice !

Thank you Nabeil for the good advice !
Very kind staff.

21 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thank you Ella - Walking boots

I came in a few days ago to prepare for a hike up Snowdon. Ella was such a big help. She stayed with me the entire time guiding me through picking the right walking boots, and telling me about her various hiking stories. The experience was very enjoyable and I will definitely be back if I need anything else. Thank you Ella!

20 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Brilliant customer service

Puck was very knowledgeable about the products, patient and extremely helpful and polite. A great shopping experience.

20 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Just a little shout out to Nabiel

Just a little shout out to Nabiel - super knowledgeable and very helpful when trying to find some new walking boots.
Thank you!

Also to the gentleman the was on the tills, apologies didn't catch a name. He checked we could get as much discount as possible including asking if we had blue light (which we did and I always forget to use) so thank you so much!

17 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great experience, thanks Ahren.

Great experience buying a new pair of walking shoes. Ahren was patient in bringing out multiple pairs in various sizes. He was helpful and gave advice on the best fit. I’m delighted with the pair I ended up with and they’ve proved to be very comfortable.

12 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great experience at Bangor go outdoors

Great experience at Bangor go outdoors! Wonderful help from a young fella called Puck.
He was both knowledgeable and fun to talk to.
We came in looking for 3 things and got those three things with his assistance. When an issue came up with stock, Puck helped us and resolved it.

Great customer service and colleagues that actually enjoy their job.

Overall very happy 😊

17 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Personal shopper Beth

Beth was very helpful and knowledgeable.
As newbies, with some ideas of what we wanted, she advised and recommendations. Beth became like our personal shopper from the time we asked our first question. She went above and beyond. Can't praise Beth enough.
Would have given more stars if possible.

18 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Bangor

Antwoord van GO Outdoors - Bangor

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

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