GO Outdoors - Bangor Reviews 

Great service, staff were very helpful in store. Good range of products.

It’s great to have such a well stocked store in our region but the staff are what really shone out. Beth and Manon were so helpful, and really went out of their way to make sure what we were buying met our requirements. No pretence, they didn’t guess when they didn’t know the answer but spent time to check and advise appropriately. Well done them.

John was super helpful in helping me pick out a replacement boot! I’d explained the issues I was getting with my current boots causing blisters and after learning what had happened he was determined to help me find a good fitting boot that would suit my needs and offered amazingly helpful advice on what products would help me heal whilst still being able to explore during that process.
He was super knowledgeable and his advice was greatly appreciated. His friendly, helpful attitude was very welcomed and I would not hesitate to speak with him again for anything else in future! So looking forward to getting my new boots and socks on and get back out to my adventures!
Thank you John!

Bought a pair of Merrill sports footwear today.
Very ably assisted by NABEIL. Knowledgeable, helpful and very patient. Thank you.

Ianto and Tegid very very helpful, and the man who served us on the till #penguin

PENGUIN

Customer service was excellent at your Bangor, Gwynedd, store. Beth and Manon were so very helpful and treated us with the utmost respect. Nothing was too much trouble and their help was invaluable. Thank you so very much.

Mandy was extremely helpful and met all my needs in the purchase. Many thanks

Mandy provided excellent customer service during our visit to Go Outdoors Bangor today. She was personable, warm & went above and beyond in supporting us buying outdoor clothing today. Thank you Mandy - we will certainly be back!

Nabeil served us when we were looking for walking shoes male and female. He was very helpful, knowledgeable about the products and so very patient. Nothing was too much trouble for him. He was happy to bring out a range of shoes of different styles and sizes constantly, until we made a decision on the right pairs. He was courteous throughout our visit and we were very impressed by him. The service he provided was exemplary and subsequently we bought two pairs of shoes.

Called for some table's I had known idea where to look Mattywas very helpful indeed Mandy on checkout was very polite and cheerful if I need anything else I'll definitely go back

John R gave great customer service and advice! Great help and fab expertise, would shop here again.

PENGUIN!

I love how much discount I get by being a member and on Saturday Joana was really helpful and knowledgeable on everything we needed for my daughter's DoFe trip. So much to offer all in one place. Thank you!

The staff go out of their way to help, especially Joana who has served us twice this week. Very knowledgeable and competent. Also of course the prices are amazing. Hope the quality will see us through our holiday.

Excellant service by Nabeil very helpful.

Staff were available at the shoes to get the right size. The staff member on duty couldn't have been more helpful, checking if i needed to try different options and providing advice.

Went into the Go Outdoors store in Bangor on Wednesday to have a look at tents and came back today to actually buy. The staff were fantastic from start to finish — they took the time to help me pick the right tent for what I needed rather than just pointing me at the priciest option.

I ended up going for the Berghaus Air 400 tent, along with the matching footprint and tent carpet, plus a Hi-Gear Hi-Rise foam king size airbed. When I needed a few days to sort my bank out before paying, they kindly held everything for me for three days, no fuss at all.

Really appreciated the patience and genuine advice rather than a hard sell. Would definitely recommend this store and will be back for future kit.

Big thank you to Manon and Paul for their excellent customer service.

We had a fantastic experience all due to Puck’s wonderful help! We are beginner campers planning a little camping road trip through wales and Puck was so knowledgable and friendly. He took us through all the best options for tents, sleeping bags etc and was very patient and helpful. Thank you Puck!

Met Paul at the store and he was very helpful. Would recommend looking for him if you need any information about anything

Got served by matt, he was incredibly helpful and knowlagable, top man.