I visited your store to purchase new hiking boots and was assisted by Jonny. Jonny was friendly, polite and very patient but most of all he was knowledgeable about the product. He took the time to... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieSt David's Retail Park, Caernarfon Road, LL57 4TJ Bangor, Wales, GB
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Lees wat reviewers zeggen
Fantastic service, extremely helpful even though close to closing time on a Sunday. Staff helped us select and fit a roof box and bars. Their attitude was above and beyond what you could expect, good... Toon meer
Bedrijf heeft geantwoord
Just a little shout out to Nabiel - super knowledgeable and very helpful when trying to find some new walking boots. Thank you! Also to the gentleman the was on the tills, apologies didn't catch a... Toon meer
Bedrijf heeft geantwoord
Great experience at Bangor go outdoors! Wonderful help from a young fella called Puck. He was both knowledgeable and fun to talk to. We came in looking for 3 things and got those three things w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Bangor
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
St David's Retail Park, Caernarfon Road, LL57 4TJ, Bangor, Wales, Verenigd Koninkrijk
- 01248 660937
4,9
Uitstekend
3K reviews
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Excellent shop with excellent staff
Mandy was helpful , professional, knowledgable. It is always a pleasure to shop here. Thank you
7 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful & friendly team
All the staff were very friendly & helpful. Someone noticed my boyfriend struggling to carry something because of his injured knee and offered to carry the item to the till for him. Puck helped me choose my walking boots. If it weren't for his help I wouldn’t have bought a pair that day as I couldn’t figure out the right fit. He helped me figure out the type of boot I needed for their specific use and best fit to my feet. I’m so grateful, I now have a pair of walking boots that I enjoy wearing. They’re by far the most comfortable boots I’ve owned. Thanks Puck!
1 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Bought some new boots
Bought some new boots Nabeil was amazing when I spoke about my range and what I’m doing and he directed me to a ramp to properly test the boots 10/10
2 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Was served by puck
Was served by puck, very helpful with deciding what walking shoes that best fit my 10 year old daughter. Very polite and respectful, will definitely be going there again for anything I need for the outdoors.
4 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Nabeil was very lovely at the Evri…
Nabeil was very lovely at the Evri desk! :)
4 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Staff Tegid is very nice and kind
Staff Tegid is very nice and kind, knowledgeable, wanted to share a lot of really useful hiking experiences with us which is very helpful. Thank you, will recommend to friends.
3 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
New shoe help
We went in to find my mum some new walking shoes and Puck was wonderful in helping us find a great pair of Merrell Moab 3. Great service and great price
2 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent Customer service.
As always it is a pleasure to shop at Go Outdoors. They have good quality items at amazing prices, the staff are helpful and provide excellent Customer service.
25 juni 2026
Antwoord van GO Outdoors - Bangor
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Nabeil was very friendly and helpful…
Nabeil was very friendly and helpful when picking out some walking shoes.
1 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Use this store regularly
Use this store regularly, mostly for parcels, but also to buy camping / outdoor equipment etc fairly frequently. I’ve always had a good experience, with various staff being super helpful. Today i was served by Nabeil, who was at the parcel drop off before I had a chance to ring the bell, was very polite and human, and had been previously too… but it could have been 95% of their staff being that nice. Great store, great staff.
1 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Wonderful shop
Wonderful shop, everyone was very helpful, especially Nabeil. Very kind person helped to choose correct size shoes for me and my daughter. Amazing, definitely will back when I will be in Snowdonia. Thank you!
24 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
John was very helpful and welcoming
John was very helpful and welcoming. Great store, great equipment, great clothes 👍
30 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Noah In Bangor store very helpful and…
Noah In Bangor store very helpful and knowledgeable and patient. Thank you Noah we will enjoy our camping 🏕️
29 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
The level of costumer service from nabel was outstanding
The level of costumer service from Nabel was outstanding
27 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
friendly staff
27 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Did a click and collect order
Did a click and collect order. Was seen by Nabeil who was quick to get us sorted and helped us out and made sure we had everything we needed. Friendly and polite service! Thank you!
27 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great service from Nabeil at the Bangor…
Great service from Nabeil at the Bangor store
26 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We were helped by Jack today when…
We were helped by Jack today when looking for walking shoes.
He was an incredible polite and knowledgable young man and most definitely was the reason my partner purchased the shoes today.
Thank you Jack
25 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Friendly efficient service from Nabeil
Friendly efficient service from Nabeil
20 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Nabeil
I was helped today by Nabeil to find walking shoes! His attention to detail was incredible and helped me find what I needed for my trail! His kindness and positivity is definitely an attribute to the company. Thank you very much, one of the three sisters! 🤣
21 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bangor
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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