Abbie helped me choose the right pair of walking shoes that fitted my requirements and budget. She was knowledgeable, helpful and patient with my fussiness. Eddie assisted her in swapping my shoes whe... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX Birkenhead, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Went to the store today as urgently needed some waterproof trousers. Abbie directed me to the right area and explained the advantages of having a membership card. Great service and the one shop I’l... Toon meer
Bedrijf heeft geantwoord
Trying to order 2x Compass e bikes on sale and website not accepting membership for discount. Spoke to Adam Lynch at Birkenhead store who not only ordered 2 bikes in for me to collect but also spoke... Toon meer
Bedrijf heeft geantwoord
I rang ahead to prior to making a visit to store. Adam was both helpful and informative. He provided information about two differing BBQ's including a description and price when I asked.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Birkenhead (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, Verenigd Koninkrijk
- 0151 559 3381
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
DoE Equipment
Went in to get boots and rucksack for son doing DoE. Great prices and Adam and Chris provided great advice!!!
6 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Welcoming staff
Welcoming staff, knowledgeable and extremely helpful. Abbie found exactly what I needed, perfect fit in Navy. Thank you 😊
6 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great shop
Great shop, friendly staff. Chris served me he was very knowledgeable, very helpful and sincere.
4 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Adam is very helpful and friendly
Went in to just get some clothes travel wash. Adam was very helpful & showed me what items were suitable for a ‘3 for 2’ offer.
Have been served by Adam on previous visits and he seemed to recognise me. Always very friendly, genuinely ‘smiley’ and helpful. 👍
4 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Adam
Adam, you are a star. I love how you knew why we'd come in. Your advice and help was brilliant. We'll be back for the rest of his D of E stuff next month. Thank you so much
3 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors Birkenhead
GO Outdoors Birkenhead. Excellent service, great customer experience. Thanks to Chris.
3 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
We went to get a couple of things for a…
We went to get a couple of things for a camping trip. Mimi was on the first floor and was funny and helpful. Chris was at the till, he went out of his way to help and was also cheerful.
23 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very friendly and helpful service from…
Very friendly and helpful service from Adam, helped me resize my new camping backpack to the perfect comfort and helped us select the perfect tent, made sure we got the best deals and very quick checkout including signing up for the Go Outdoors membership
30 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great store with helpful staff
After a last minute order cancellation from another store we managed to get in touch with the Birkenhead store where Chris went through our order and reassured us he had most items in stock. On visiting the store Chris could not have been more helpful. He shared a range of knowledge with helpful tips and advice as well as giving us a range of options with ordered items. We would not hesitate to recommend this store and their staff.
29 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Abbie - Great service
Thursday 28th May. Abbie was great. She helped me find what I was looking for and nothing was too much trouble. Great service and fab attitude
28 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Both Mimi and Abbie were extremely…
Both Mimi and Abbie were extremely helpful and polite
20 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Patient, helpful and knowledgeable.
Saturday 16th May 2026
Chris was wonderful - very patient, helpful and knowledgeable. He never rushed or pushed us, allowing us to come to a decision in our own time, after trying on several pairs of walking shoes.
The shoes have proven excellent in fit and comfort and crucially for rectifying walking posture.
16 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Thank you to the staff
Thank you to the staff. I have been to the shop a few times recently and received help and advice. I was shown how certain equipment works and was able to try clothing on. Nothing was too much trouble. Thank you to Chris, Adam, Hannah, Sam and Mimi.
16 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
I was wanting to reproof a coat but had…
I was wanting to reproof a coat but had no real clue about how to go about this or what I would need. I was served by Chris who took time to explain everything very clearly & thoroughly. I followed his instructions and felt very happy. I haven't worn the coat yet but if the products have worked well, Birkenhead Express will be the 1st place I go to when it needs reproofing again. Excellent customer service.
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent shop and customer service
Chris was excellent and his customer service was outstanding. His advice and guidance in selecting the right walking shoes was spot on.
Nothing was too much trouble and he has a very relaxed but professional manner.
Mimi was also very good and put me at ease while Chris was upstairs looking for something for me.
11 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Really friendly staff and a great store.
Jack & Chris were really friendly and helpful, couldn't have done any more if they tried. Lovely store, well stocked and always clean and tidy.
Thank you 😊
11 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Good prices and helpful workers
Shop has quite good prices with a membership and really helpful and nice workers. Chris helped me to choose a sleeping bag when I was completely confused about it. He spent time listening to my requests and trying to find a suitable sleeping bag for me. All this time he was friendly and professional. Would consider buying again if I need any camping equipment again.
17 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Adam was very helpful
Adam was very helpful, quick and had good knowledge
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
The team in the Birkenhead store are a credit
The team in the Birkenhead store are a credit to the company. Jack was very helpful and nothing was too much trouble, even though he was very busy and multi tasking! He was very knowledgeable about the products, asking questions to ensure we got what we needed.
4 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We were served and assisted by Chris…
We were served and assisted by Chris today. His knowledge on D of E, what we needed and what was better suited to my son was great.
We didn't really have an idea on what we needed and we would have been lost without his help.
He even got a full conversation out of my 14 yr would son. Amazing!
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.