GO Outdoors - Cambridge Reviews 

I visited the store on the 17th Jan to enquire on how I can return a faulty pair of shoes. On the first day Gezz was really helpful with explaining the process and helping me choose an alternative pair. I had to return to the store the following day (18th Jan) to return the faulty shoes and this time was served by Ross, who made the transaction very straightforward. Excellent customer service!

Ash was an absolute star serving on the tills, put up with our awkwardness outstandingly 🙏

I absolutely hate shopping but eith an upcoming skiing trip (1st time) I made my way to the store in Cambridge and prayed someone would help me swiftly get what I need. Enter Lexie! She must of noticed I was completely overwhelmed and came over with a smile offering her assistance - what a relief! She was so helpful and knowledgeable and instantly made me much more relaxed. She guided me around the store and helped me pick out everything I needed and even stuff I didn't know I needed, lol. It definitely would of taken me ages without her help so for that reason I had to come on here and leave a glowing review. She is an asset to the store, thank you so much for all your help. Any skiing tips for me?! lol. 10/10 for customer service, she is an asset to the store 🙏

Really friendly staff. Odd store layout (the camping accessories are NOT with the camping gear in the camping section), but staff made up for that.

Helpful and friendly member of staff

Chris was excellent. He helped with a goods exchange and a query. He was friendly and informative.

Qing & Ross helped me out with a great bike. They were very patient and knowledgeable.

Had super service today- thank you Veronika- you were knowledgeable and were very patient with me and my awkward feet! I love the walking boots which were comfortable and will hopefully keep my feet dry! Thank you for your time and kind service!

Very nice staff and good quality items

Quality items good price and an excellent member of staff who served me and assisted me with my needs

Always great service and often good discounts. A special thank you to Ash for all her help.

They had what I needed at a good price and I was able to park right outside the store.

Chris quite exceptional as a specialist on walking shoes. However look it took, he was excellent.

Staff helpful

Helpful and polite staff member (Ash), keen to try all shoe sizes we asked for…

Very happy with my purchases and the friendly service from Lily

I was served today by Gezz He was extremely helpful. His expert knowledge of the stock and where to find exactly what I was looking for saved a lot of time and resulted in me purchasing more items than I would have done without his help. A very enjoyable shopping experience.

Being unsure of certain fishing equipment I asked Gezz for some help. He was extremely polite, patient, knowledgeable and helpful, answering all my questions and helping me choose the right equipment for me. He also explained how the Go Outdoors club benefits work and made joining really easy and financially beneficial.
There is a huge range of products for all outdoor hobbies ranging in price from very affordable when on a budget, to the more expensive brands. The store is bright, clean and well laid out making it very easy to find what you're looking. A truly great experience and one which I will be repeating for summer outdoor fun.

Cambridge::
Just like to say EWAN was amazing so much knowledge very helpful

Went in today to have a look around, the staff are so helpful, staff member Richard was exceptional with his customer service. He even took it off this own back to go to the tills to arrange 10% off from a display item I want to buy. I didn’t even have to ask. That’s an awesome thing to do.