Karen was such a lovely and helpful salesperson. She seemed genuine as she gave great advice without being pushy. We were in the shop towards closing time yet didn’t feel rushed. I felt good about the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Bike section at Go Outdoors Coatbridge are exceptional! Always go over and above! Very helpful and always full of knowledge! Thank you to Reece and Codie in our recent numerous visits to the store and... Toon meer
Bedrijf heeft geantwoord
I was browsing walking boots and a member of staff was in the area, allowed me to browse for a bit which was nice, then asked if I was ok. Karen was super helpful and extremely knowledgeable when reco... Toon meer
Bedrijf heeft geantwoord
Great experience shopping with Ross at GO Outdoors Coatbridge. He was able to guide and share his experience with the products and options available effortlessly. Thanks again for all of your help!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Coatbridge
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Locks Street, ML5 3RT, Coatbridge, Verenigd Koninkrijk
- 01236 803471
4,8
Uitstekend
4K reviews
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Great experience shopping with Ross
Great experience shopping with Ross at GO Outdoors Coatbridge. He was able to guide and share his experience with the products and options available effortlessly. Thanks again for all of your help!
9 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Karen at Coatbridge store is fab
Karen at your Coatbridge store was fantastic - spent an hour there trying on various boots and she was very knowledgeable, helpful and patient. Brilliant customer service
5 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Karen was such a lovely and helpful…
Karen was such a lovely and helpful salesperson. She seemed genuine as she gave great advice without being pushy. We were in the shop towards closing time yet didn’t feel rushed. I felt good about the purchase I made as I was fully informed about the product I was buying and hadn’t been persuaded to buy the latest and most expensive model but rather what suited me best
7 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Karen from the shoe department is…
Karen from the shoe department is extremely helpful and knowledgeable.
5 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I always enjoy shopping at go outdoors
I always enjoy shopping at go outdoors. Always end up with a few bits I probably don't need! Was shopping for boots for my son. Karen was very friendly and helped my son understand how his boots should fit. Will definitely return.
6 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Bike section at Go Outdoors Coatbridge…
Bike section at Go Outdoors Coatbridge are exceptional! Always go over and above! Very helpful and always full of knowledge! Thank you to Reece and Codie in our recent numerous visits to the store and Craig back in older visits to the store! Great Team!
6 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Cammy was very helpful in selecting products.
Came in looking for a roof box and a tent with no prior knowledge. Cammy was extremely helpful and knowledgeable and helped us with everything to purchase exactly what we needed.
5 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Karen was really helpful with sorting…
Karen was really helpful with sorting out an issue with a card and making sure we had everything we needed :)
5 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Coatbridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Boots
Father in law and the wife needed a new pair of walking boots and walking shoes. Karen from Go Outdoors was knowledgeable and made a number of recommendations, ensuring that the boot fitted correctly. Friendly and helpful. Pleasant experience.
2 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great experience
Helpful staff made entire process easy. Great product and good price.
24 augustus 2026
Antwoord van GO Outdoors - Coatbridge
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Knowledgeable staff, not pushy sales
I was browsing walking boots and a member of staff was in the area, allowed me to browse for a bit which was nice, then asked if I was ok. Karen was super helpful and extremely knowledgeable when recommending which type of boots would be best suited to what I required them for. She also helped me with sizing and accessories. Excellent customer service and with a smile ☺️
3 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great big shop and the staff were great…
Great big shop and the staff were great the lady Karen was very informative and helping pick the right pair of boots as I wasn’t too sure
2 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Thanks for your help!
I like going to Go Outdoors, there's so many options for different outdoorsy things (hence the name I suppose haha). I went recently to buy boots which for me, it was a big deal. Connor & Georgia were excellent, no pressure and very helpful and informative. Thanks for all your help. I think their manager served me and my big purchase, I shoulda got her name too as she was lovely as well. Very down to earth staff. Thank you!
30 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Karen helped me find the right pair of…
Karen helped me find the right pair of hiking boots. Very helpful and knowledgable.
31 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I was looking for a specific jacket…
I was looking for a specific jacket which my local Coatbridge store didn’t have in my size. Staff showed me a different size and explained the features and my options. They were very helpful and I ordered it on line. It arrived within 2 days and everything was satisfactory.
18 augustus 2026
Antwoord van GO Outdoors - Coatbridge
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
NEW WALKING BOOTS
Faith gave us great service for purchase of some new walking boots.
Excellent customer service throughout despite being really busy.
29 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Had a fabulous experience at go…
Had a fabulous experience at go outdoors Coatbridge today
We were served by Faith, who helped us find walking boots, when we felt they weren’t comfy she recommended several pairs based on our specific requests and helped us find the perfect pair - fantastic service! She could not have been more helpful
29 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coatbridge
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Good range of outdoor clothing
Good range of outdoor clothing. Staff and service was good.
14 augustus 2026
Antwoord van GO Outdoors - Coatbridge
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Never received parcel
Never received parcel
Parcel never arrived at the shop
No reply to emails
18 augustus 2026
Antwoord van GO Outdoors - Coatbridge
Thank you for your review. I am very sorry to hear about your experience and appreciate how disappointing this must have been.
Having reviewed your order, I can confirm that the parcel was unfortunately deemed lost in transit and a full refund has now been processed. We also sent an email to confirm the refund for your records.
We understand the frustration caused by not receiving your parcel and not getting the response you expected to your emails. We are reviewing this internally to improve our communication and processes to help prevent similar situations in the future.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards
GO Outdoors Customer Care
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