Everything we needed for our camping trip was readily available and we were served by Sarah who was very lovely and walked us through how much we would save if we were to become members. I shall be re... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Needed to buy some good walking boots after experiencing toe pain in my existing boots. Excellent advice provided by Millie. She used the in store foot scanner which provided information about foot si... Toon meer
Bedrijf heeft geantwoord
Having assumed I would need to just get things online, it was great to be able to come in, find what I needed and decide between different options. Team member Jack was really helpful with things I ne... Toon meer
Bedrijf heeft geantwoord
The staff were brilliant, as usual. Unfortunately I will not consider using the store again, certainly not in the near future. I like to buy my fishing supplies and equipment but find the twenty thr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Coventry
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Canley Road, Canley, CV5 6RN, Coventry, Verenigd Koninkrijk
- 02476 933728
4,7
Uitstekend
2K reviews
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Antwoord van GO Outdoors - Coventry
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
They no longer sold what i needed but…
They no longer sold what i needed but helped is find an alternative place, customer service excellent, So friendly paid great attention to the dog who is the most important person in our house even offered to help my hubby with my mobility scooter.
1 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great to look at things in store
Having assumed I would need to just get things online, it was great to be able to come in, find what I needed and decide between different options. Team member Jack was really helpful with things I needed to try on and in offering information and advice to help me decide between different options.
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
First time at the store- loved it
This was my first time coming to the store and it got me excited for future camping trips.
My cashier, Sarah, was lovely and signed me up for the membership which was definitely worth it.
29 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Lovely staff
29 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Coventry
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Everything we needed for our camping…
Everything we needed for our camping trip was readily available and we were served by Sarah who was very lovely and walked us through how much we would save if we were to become members. I shall be returning anytime I need some more camping gear
27 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Good, helpful informative advice
Needed to buy some good walking boots after experiencing toe pain in my existing boots. Excellent advice provided by Millie. She used the in store foot scanner which provided information about foot size including width and arch height and she then provided advice about the different boots on offer. This included information about the price variation and which style was better suited to my foot shape.Millie further explained about the waterproofing properties and how to retain this. Helpful patient informative and very knowledgeable about the products on sale. No pressure to buy more expensive boots. I felt reassured informed and assisted in my decision making.
26 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Sarah was extremely helpful today and…
Sarah was extremely helpful today and assisted me out to my car with some items. Lovely and nice lady
25 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
The member thing is a pain
The member thing is a pain. But they have good quality stuff, fairly priced, and decent staff. Not too many places left like it really.
24 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Went in looking for a cupboard and…
Went in looking for a cupboard and ideas and came out with a couple of great deals to help on our next camping trip, groundhog tent pegs 2 packs for £3 AND 8" plastic power pegs the same 2 for £3, 15 litre coolbag for the beach £8 and the original reason a4 shelf cupboard £29 staff were very helpful as well especially Sarah who checked us out also verified able to take our dog with us is lovely ☺️
23 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Online confusing for prices. In store, great service
Online buying is restricting with members prices only on one item? Was advised and was put right in store. Very helpful, friendly guy (028)
Thanks
23 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Visited today not sure just what's i…
Visited today not sure just what's i needed. Helped by Emily Sarah ? who brought a selection of choices. Advised on what was best and to join as it gave me a discount. Great service
14 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Hidden Membership Fees?
Found some shoes in the sale for £7 which had made my day. My experience was soured however, when I got to the till and gave all my membership details, to be told that my membership had expired, despite renewing only 1 month prior online, which I had email proof of. The man at the till said that he would renew my membership on the system without charging me, but then he added 1p onto the total balance of my purchase. When I asked what the 1p was for he said that he had to renew my membership but hadn’t charged me. So why was I charged 1p? I know it isn’t worth much but it is the principle of it. I paid my £5 online to renew, only to be told that I had to pay again in the shop.
12 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Laura gave amazing advice and…
Laura gave amazing advice and assistance to help us find the perfect shoe. Her patience and kindness led to a successful trip to go outdoors! Thank you Laura
6 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great store with great savings
Great store with great savings. The staff were very friendly and helpful and answered our many questions about the products.
3 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
WE WERE GREETED IN THE FISHING SECTION…
WE WERE GREETED IN THE FISHING SECTION BY STEVEN; NOTHING WAS TOO MUCH TROUBLE. HE DEMONSTRATED PRODUCTS AND GAVE US GOOD TIPS.
WE WILL BE BACK
THANKS
18 juni 2026
Antwoord van GO Outdoors - Coventry
Hi,
We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.
Thanks again,
Go Outdoors Customer Care Team
Gooutdoors number one
Gooutdoors is my choice of shopping for anything outdoor related, the staff are brilliant, they’re kind, knowledgeable and extremely helpful whilst also being friendly
24 juni 2026
Antwoord van GO Outdoors - Coventry
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff and massive…
Really helpful staff and massive product choice at best prices if you use your discount card.
17 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Coventry
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
My gazebo has not turned up
My gazebo has not turned up! I ordered for next day delivery and over a week with zero communication from Go outdoors despite several requests raised by me!
Very poor - avoid them!
24 juni 2026
Antwoord van GO Outdoors - Coventry
Thank you for taking the time to leave your review.
Please accept our apologies that you have not received your order as expected. We can see that you did contact us about this but did not respond to our automated reply requesting more details and we were therefore unable to investigate further at that time.
We have contacted you using the email address on your order to provide you with an update and resolution. Please check your inbox for our message.
Kind regards,
GO Outdoors Customer Care Team
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