I was in store to collect a parcel that UPS had dropped off there, then I got distracted and started looking around! I was served by three different members of staff, all of whom were friendly, courte... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Staff very friendly and helpful. Great choice of products, prices good for Go outdoors Card holders. Online needs tweeted, online saying card expired when it wasn't. Checked in store and was told it... Toon meer
Bedrijf heeft geantwoord
It is a nice big shop with gear for different outdoor activities. It is always nice to just browse the shelves and it's very likely that one will find something needed or a good present, especially on... Toon meer
Bedrijf heeft geantwoord
I was assisted by Alice this afternoon and would like to sing her praises! She could not have been more helpful, reaching down different jackets for me to try on and giving advice about different bran... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Edinburgh
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Unit D, 65 West Harbour Road, EH5 1PW, Edinburgh, Verenigd Koninkrijk
- 01313 706885
4,8
Uitstekend
3K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good selection of everything you need…
Good selection of everything you need for great camping experience.
15 juni 2026
Antwoord van GO Outdoors - Edinburgh
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great experience
Great experience! Stuart was incredibly attentive and knowledgeable, helping me choose the right camping stove setup for my needs. He also shared some excellent tips on hiking routes and destinations in the Scottish Highlands, which was greatly appreciated. The customer service was outstanding, and I’d highly recommend shopping at Go Outdoors Edinburgh.
16 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Jane was at the till very kind and…
Jane was at the till very kind and helpful
14 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great range and very helpful staff
Great range and very helpful staff, particularly Jane.
14 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Jane was at the till very helpful and…
Jane was at the till very helpful and friendly
9 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Jane made our visit really worthwhile
Jane made our visit really worthwhile, she got us a big discount abd she was very helpful
8 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Worth the journey!
Travelled from the Scottish Borders to Edinburgh Go Outdoors. Well worth it! Helpful staff, good selection of mens Berghaus, Rab and North Face fleeces and tops. Good prices too with members discount.
7 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Brilliant…love this place for all…
Brilliant…love this place for all camping and outdoor clothing needs..helpful staff including Isla on till..
25 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Arran was so so helpful what a gem!
3 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Go here
Very helpful staff and a huge range of quality goods at great prices to choose from.
27 mei 2026
Antwoord van GO Outdoors - Edinburgh
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Thanks to Jane for her advice and…
Thanks to Jane for her advice and assistance
2 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The staff are very polite and helpful.
The staff are very polite and helpful.
They do their best to help customers to solve the problems rapidly.
25 mei 2026
Antwoord van GO Outdoors - Edinburgh
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Jane was very helpful at checkout
Jane was very helpful at checkout, thank you!
8 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Most helpful staff and huge amount of stock
Jane was most accommodating and made my buying experience an absolute pleasure.
1 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Came into the Edinburgh branch today…
Came into the Edinburgh branch today for a good amount of items, eventually needed a little advice and thankfully Stuart was on had with excellent advice, very honest when it came to what was best for my wife’s first camping experience. I’m so used to “eating mud and sand’ so was great to have the advice for a more comfortable experience. Will be back no doubt.
30 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Highly recommend!
We are visiting from USA and needed a couple of items for our trip to the Highlands. We weren't familiar with this store but wish we had it back home. Selection was fantastic and staff was so friendly and helpful, especially Oran! Thank you!
30 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I was served by Julia very very helpful…
I was served by Julia very very helpful even after asking for.my military discount after shes donw the till my bad so very nice helpful lass
21 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Waterproof Jacket
Came in looking for a new rain jacket and Evan was extremely helpful. He was very knowledgeable, knew what he talking about and gave excellent customer service!
24 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Incredibly helpful and knowledgable…
Incredibly helpful and knowledgable staff. Took time, thought it about, and gave great advice. Thanks Stuart!
23 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Edinburgh
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
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