Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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Lees wat reviewers zeggen
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Toon meer
Bedrijf heeft geantwoord
The security devices in the coats are a bit of a nightmare when trying them on! Joke was really helpful with my choice of trainers. Abigail on the till was really chatty and friendly
Bedrijf heeft geantwoord
Met a gent, Nick H, to seek a special piece of rainwear. He was extremely helpful and guided me to getting the right item, even though it was not stocked in their shops at that size. Outstanding servi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Huddersfield
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Verenigd Koninkrijk
4,8
Uitstekend
552 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kimberley was great
Kimberley was great - guided me through the walking sandals and alternatives and helped me get the right pair for me. Thanks!!
9 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
I had a couple of questions regarding…
I had a couple of questions regarding the products I was buying today and Kiera at the Huddersfield store was super helpful.
8 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
I called in the morning to see if the…
I called in the morning to see if the inflated mattress were in store. The cashier ran around to see whilst she placed me on old, with some lovely hold music.
She came back onto the phone to say they had them In stock, x display and she would provide extra discount. So I reserved three.
I came in the late afternoon, and Keira helped to locate the three mattresses. I changed 1 of them for a double. Keira once again ran around to find what was available and she was so helpful.
So I bought two single berghause, and 1 double.
Fantastic service from such friendly and amazing staff, both whilst on the phone and in person.
Mohammed K
8 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff, Jake in particular was very knowledgeable when helping me choose camping equipment.
21 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Just called in to Leeds Road was dealt…
Just called in to Leeds Road was dealt with by a young lady called Becci c outstanding customer service credit to the company.
Many thanks Jason
7 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great service. Jacob was really friendly, approachable and knowledgeable
3 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Pleasant, friendly service
We were served in the Huddersfield store by Zahra,She was very helpful and patient. After trying on about 10 different pairs of trainers, which she had to keep going into the back for, her smile never faltered, overall a very pleasant experience
5 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I went to the store to purchase some waterproof trousers for a college group.
I went to the store to purchase some items for a college group following an email with the online sales team.
Nick and Maggie were great, they took their time to deal with a difficult order. 5* customer service
4 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Greats advice on footwear
Went into Huddersfield Go Outdoors today looking for a new pair of walking boots. Was attended to by Kimberley and Mia.
I was made to feel like a valued customer by both members of staff, and Kimberly in particular spent a long time ensuring I had the correct shoe and fit, and also advised on insoles.
1 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great experience in store
Great experience in store. Stuart and Jacob were extremely helpful. They went above and beyond to assist us with the purchase of a gas bbq. They demonstrated which type of gas and which regulator we needed. Thank you guys. Rebecca on the till was lovely too.
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.
Thanks again,
Go Outdoors Customer Care Team
Great customer experience
They have great customer service and the staff are very friendly and helpful.
24 juli 2026
Antwoord van GO Outdoors - Huddersfield
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Zenab was very helpful while I was…
Zenab was very helpful while I was choosing walking boots. Good and friendly service
30 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Confused
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt?
Did the checkout just not apply it?
Didn’t question in store, didn’t look at receipt properly until home.
Be nice to know for next time, disappointing though if it was an error at checkout cost me over £10 in discount 🙁
29 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Good shop,good staff,knowledgable when…
Good shop,good staff,knowledgable when we had a query,And closer to us than the thornhill store...
28 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Not to be missed
Great store. Friendly and helpful staff. Everything (and more) that I wanted was in stock. Maggie, on the till, was a big help at check out.
28 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Good dealing with Go Outdoors
Good dealing with Go Outdoors, website easy to use, ordering easy and they kept me up to date with my order. what I bought I wasreally pleased with.
20 juli 2026
Antwoord van GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Good advice on boots
I was served by Kimberley, while trying to find a good pair of walking boots for my son.
She was very helpful, and we found the perfect boots for his shape and size of foot
25 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
I was served by Kimberley at the…
I was served by Kimberley at the Huddersfield store at Leeds Road retail park. I was looking for a good pair of foot wear to do the 40 mile walk, from Keswick to Barrow, in the Lake District in Cumbria. After being very patient and informative, she managed to get me a pair of hocker style trainers. They did the job for me. They were very comfortable, and I managed to complete the walk in just over 10 hours.
Thank you Kimberley, you were great.
17 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Excellent service given by the staff
13 juli 2026
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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