Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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Lees wat reviewers zeggen
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Toon meer
Bedrijf heeft geantwoord
The security devices in the coats are a bit of a nightmare when trying them on! Joke was really helpful with my choice of trainers. Abigail on the till was really chatty and friendly
Bedrijf heeft geantwoord
Met a gent, Nick H, to seek a special piece of rainwear. He was extremely helpful and guided me to getting the right item, even though it was not stocked in their shops at that size. Outstanding servi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Huddersfield
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Verenigd Koninkrijk
4,8
Uitstekend
553 reviews
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Kimberley served with patience and was…
Kimberley served with patience and was very informative having lots of knoledge around walkimg trekking boots. She provided examplary customer service both me and my wife
.thank you Kimberley
25 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff.
18 juli 2026
Antwoord van GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I had Kim from footwear helping me…
I had Kim from footwear helping me today taking the plunge on buying new boots after 18 years with my old Brasher boots! Really helpful lady and told me how to get another 10% off my sale. Great experience and would recommend. Thanks Kim ☺️
24 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Kimberley was really helpful and a…
Kimberley was really helpful and a friendly person to guide me on what boots to get thanks 😊
20 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Exceptional service with a smile
Exceptional service with a smile. Thanks Maggie in footware
21 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Visited today to buy trail shoes
Visited today to buy trail shoes. Explained that I had broad feet, hence required advice re the best fitting shoes. Kimberley explained the different brands and helped with sizing. Very pleased with my purchase. Thank you Kimberley.
20 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Love the vibe of the Huddersfield go…
Love the vibe of the Huddersfield go outdoors, loads of equipment and well set out, we have bought all out camping gear here, great prices and friendly staff, we bought walking boots today and Thistle was really helpful
19 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
First class service from Kyja, Becca & Nik H
First class service from Kyfa, Becca & Nik h, really friendly, knowledgable and made life incredibly easy. It feels like a rare treat when people go out of their way to assist,
James (with the camping gas query£ )
15 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Kyjan was very helpful 👍
13 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Jake was excellent helping us decide on…
Jake was excellent helping us decide on our choice of our walking shoes and Mia was very helpful opening our first account !
11 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Both Abigail and Chaise were very very…
Both Abigail and Chaise were very very helpful. Could not ask for better service
Also with a smile 😀
11 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Would like to say a massive thank you…
Would like to say a massive thank you to Becca L on outdoor living for her time, patience and customer service towards me and my partner today. After a not so pleasant reception at another store, Becca has restored my faith in go outdoors!
Not only was she super helpful she made us feel welcome with no rush or pressure! Absolutley fab staff member couldnt be happier with the service. Thank you Becca 🙌
10 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Amazing and super friendly staff
Amazing and super friendly staff. The woman at the till was super welcoming and friendly and the rest of the staff were the same. A few helped me find something I couldn't locate in the store in a matter of seconds.
Great experience
4 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great help and advice from Jake who was…
Great help and advice from Jake who was helpful, non pushy and polite.
1 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Polite and helpful staff
Polite and helpful staff, Chaise in particular! Thanks
1 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helped today by Jake
Large go outdoors store with a great selection of camping equipment on offer. All the staff are very welcoming. Jake helped us today. We enquired about the price of a tent we had seen online. He helped us get the price matched instore by using my blue light card. Also helped us take the products to the till. Nothing was too much of an ask. Thankyou Jake.
29 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Didn’t seem enough staff on for a large…
Didn’t seem enough staff on for a large store but the member of staff we did find, Kimberley was super helpful
28 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
2 different prices is discrimination
2 different prices is discrimination, I will not shop here again , I do not want to have a card everywhere I shop
28 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thank you for your feedback.
We are sorry to hear that you're disappointed with our pricing structure.
Our member pricing is available to customers who choose to sign up for membership card, which provides access to discounted prices. However, we understand that not everyone wishes to carry or register for the membershipcards, and we appreciate your views on this.
We’ve reached out to you via Trustpilot to request your contact details so we can look into the pricing structure further.
Kind regards
Go Outdoors Customer Care Team
Excellent service from Michael.
26 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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