My daughter and I popped in today to pick up a waterproof coat ( overlooked in the panic packing last night!) Happily we found exactly when we needed and in the sale too- who doesn’t love a bargain... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
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Lees wat reviewers zeggen
Went into the Inverness express store today where we were assisted by Alison. Alison was brilliant, very helpful and a good laugh whilst serving us. Store was great with some good deals. Cheers Aliso... Toon meer
Bedrijf heeft geantwoord
I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... Toon meer
Bedrijf heeft geantwoord
Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Inverness (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Verenigd Koninkrijk
4,9
Uitstekend
604 reviews
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Very helpful staff and amazing value
Fabulous customer service from Makayla at the Inverness city centre store today. Went out of her way to find the right item for my son. Prices were amazing. We ended up buying one in the next size up too!
4 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Always 5 star in go outdoors
Always 5 star in go outdoors! Alison was a great help!
4 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
I was served by Alison today who went…
I was served by Alison today who went above and beyond. Helped me find everything I needed for my cycling trip, even told me the neighbouring shops that sold the items Go Outdoors didn’t!
4 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Had a really great experience getting…
Had a really great experience getting some booties for paddle boarding. Robert was so helpful and made the experience really nice and easy.
3 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Inverness (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great choice...We received terrific service here ..a…
We received terrific service here ..a quick visit for some new mens walking pants resulted in us leaving with two very nice items. Thank you for your wonderful and friendly service Alison.
23 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great help by Alison with buying a Nice…
Great help by Alison with buying a Nice hat and binoculars
24 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Amazing experience
Amazing experience! Isla was so friendly and polite. Would definitely recommend!
26 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent helpful personalized customer…
Excellent helpful personalized customer service! Alison was so awesome to deal with! Thank-you.
29 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service and friendly staff!!
Excellent service and friendly staff, thanks Robert M!!
23 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great advice today from Robert M
Great advice today from Robert M ! Staff is very helpful and kind, I fully recommend this store !
26 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Quality Customer Experience
Great care and customer service from Makayla today. She was helpful and encouraging, suggesting ideas and alternatives. Nothing was too much trouble. I thanked her personally, but was keen to leave a good review here too. The till server was very courteous and kind too. An American guy, I didn’t get his name
25 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Shopping for some outdoor gear
Went in to buy some equipment today - Isla and Malala could not have been more friendly or helpful. From start to finish our whole shopping experience was excellent because these two great ladies not only helped with sound advice, but were friendly and very cheerful - They need a pay rise
25 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Highly recommend this place!
Highly recommend this place!! Staff were so lovely and knowledgeable, made us feel really comfortable and appreciated, will definitely be going back!
24 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Service was PERFECT
Service was PERFECT, I was served by Sammy and she really did her best to help me find what I need, which isn't easy to be honest judging by my size.
So, I've bought great things, prices were great, and service the best.
All recommendations!
23 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Alison and Robert were great during my…
Alison and Robert were great during my visit to Inverness today. It was much appreciated.
I had some issues with my Go Outdoor membership card and they took the time to make sure everything was back up and running in no time.
22 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
I was served by Robert M at the…
I was served by Robert M at the Inverness branch. He was very welcoming, helpful and patient and looked hard to find what I was looking for. He was also very kind helping me to check the product was exactly right before my purchase. His cheerful attitude was much appreciated. Thank you Robert. PS The Berghaus Goretex, inner zipped pocket is great! Just hidden well.
22 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Alison was excellent and fast
Excellent and fast service today. Was served by Alison who was smiley and super helpful, I bought more than initially intended :D. Alison, you're a great asset to this company!
22 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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