My daughter and I popped in today to pick up a waterproof coat ( overlooked in the panic packing last night!) Happily we found exactly when we needed and in the sale too- who doesn’t love a bargain... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Went into the Inverness express store today where we were assisted by Alison. Alison was brilliant, very helpful and a good laugh whilst serving us. Store was great with some good deals. Cheers Aliso... Toon meer
Bedrijf heeft geantwoord
I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... Toon meer
Bedrijf heeft geantwoord
Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Inverness (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Verenigd Koninkrijk
4,9
Uitstekend
604 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Went in with no idea of what I was…
Went in with no idea of what I was doing (apart from looking for shoes!) The staff member - Jean-Luc - took the time to help me with different shoes and sizes, all with friendly chat - I didnt ever feel like I was getting the "hard sell".
Anyway. Delighted with my purchase. Thanks Jean-Luc!
22 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Chris and Makala were extremely…
Chris and Makala were extremely helpful. They put aside a backpack for me while I drove the store and helped make sure it fit me before I purchased it.
15 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
I called the store beforehand to check…
I called the store beforehand to check if they had stock. After a short wait stock was confirmed and set aside for me. Collected a short time later. Staff (Alison & Makela) wey very helpful.
27 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Shopped in-store today
Shopped in-store today, and was surprised to meet my namesake!
Alison was so friendly, helpful and efficient.
Would highly recommend going in to shop.
27 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great Store!
Great Store! Everything you Need for hiking and Outdoor Adventures! And Sammy did such a Great Job and helped me a Lot! Thank you so much! Mark
26 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Thank you to Isla and Alison today at…
Thank you to Isla and Alison today at Inverness Go Outdoors for great and friendly Highland service when we bought hiking shoes and a jacket.
25 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great customer service
I had just started a long trip and my sleeping mat had failed on me, nipped into the Inverness store, Harry saw it was a problem with the valve and sorted me out an exchange, amazing service, super helpful! Cheers again, stress free for the rest of the trip
23 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Looking to purchase a pair of hill…
Looking to purchase a pair of hill walking boots, was served by Harry who was very helpful and knowledgeable about the type of boot that would suit my requirements. Delighted with my purchase, would recommend this store.
23 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff. Makala was friendly, helpful & efficient. We rejoined & accessed members prices. I got what I went for & my husband got some shorts. A successful shop all round. Thank you
22 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Inverness (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Service with a smile
Service with a smile. Really friendly and a treat for the dog too! Thanks Robert M.
19 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We were looked after by Robert M
We were looked after by Robert M - he was brilliant with a great sense of humour - so glad we found the shop on a very quick stop in Inverness.
19 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Rab Hoodie
Robert made sure the price was right for the good quality Rab Hoodie. Good service friendly staff.
16 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
In today to buy a jacket and staff as…
In today to buy a jacket and staff as always very polite , helpful ,knowledgeable on what they sell .
Served by Robert who couldn’t have been more helpful.
16 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great service
Robert and Holly really helpful with finding me the best walking boots.
Robert is very knowledgeable in his field of work
16 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service from Robert M (Thank…
Great service from Robert M (Thank you). Got what we needed for a colder camp than expected .
16 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Really great staff
I walked in spoke to makala, within moments I had the jacket I was looking for. Straight to the till where Isla helped me close the sale. It was excellent customer service from start to finish. Really chatty, happy to help staff. Thank you. I will be back.
14 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Assisted cheerfully and effectively by…
Assisted cheerfully and effectively by Robert and Jean-Luc without "sales pressure"
So, manage to purchased what I needed.
13 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Alison has done a great job
Alison has done a great job. She was able to answer all questions. I found a pair of hiking trousers.
13 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.