We visited Go Outdoors store Liverpool and were helped by Becky she was really polite and helped me choose the best coat for me. Nothing was too much trouble for her, very professional service.
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Lees wat reviewers zeggen
I recently visited the shop today and had a great experience. I was picking up a couple of pairs of outdoor trousers and ended up grabbing a drink on the way out. The staff member, Jenny, was super he... Toon meer
Bedrijf heeft geantwoord
We were served by Becky and she was amazing. She took us everywhere we needed and was open to any questions and added in her own recommendations. She made sure I took the right sleeping bag according... Toon meer
Bedrijf heeft geantwoord
Went in for Duke of Edinburgh items fo my daughter, not an avid hiker so i needed assistance. Store assistant Paul was extremely helpful, not only finding us the items but also showing my daughter how... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over GO Outdoors - Liverpool
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
107 Rimrose Road, Bootle, L20 4HN, Liverpool, Verenigd Koninkrijk
- 01513 059590
4,7
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service at Go Outdoors Bootle…
Excellent service at Go Outdoors Bootle - Harry was extremely helpful and knowledgable
23 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Go Outdoors store Liverpool…
We visited Go Outdoors store Liverpool and were helped by Becky she was really polite and helped me choose the best coat for me. Nothing was too much trouble for her, very professional service.
21 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I love going to Go Outdoors …
I love going to Go Outdoors because I know I’ll always come out with an item I have bought for myself, a member of my family or a friend. The staff are very friendly and extremely helpful.
17 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Becky is super helpful
We came to get my wide footed husband walking shoes. Becky was so knowledgeable and helpful. Her advice was spot on and she explained everything and even found us the right socks. Wouldn’t get walking boots from anywhere else.
17 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good customer service
We were served by Becky and she was amazing. She took us everywhere we needed and was open to any questions and added in her own recommendations. She made sure I took the right sleeping bag according to my height and rather than being vague she took us everywhere straight away. She was amazing help and we would ask her for help again❤️
14 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Very helpful staff.great choice of…
Very helpful staff.great choice of merchandise.great discount with their app.
6 maart 2026
Antwoord van GO Outdoors - Liverpool
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Becky was great help very informative…
Becky was great help very informative knew her stuff. 10 out of 10.
9 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Staff helpful and friendly as always
4 maart 2026
Antwoord van GO Outdoors - Liverpool
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Bring back the helpful staff.
Not a pleasant visit this time I was slightly disappointed at being ignored by multiple members of staff despite them all standing round chatting amongst each other.
24 februari 2026
Antwoord van GO Outdoors - Liverpool
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent service
23 februari 2026
Antwoord van GO Outdoors - Liverpool
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service
The customer service was very good. Becky listened to what it was i was looking for in a pair of walking shoes and responded really helpfully. She was friendly and understood the products she was selling. The choice of walkung boots and shoes was comprehensive and even included my awkward size!!
7 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Outstanding customer service!
Went in for Duke of Edinburgh items fo my daughter, not an avid hiker so i needed assistance. Store assistant Paul was extremely helpful, not only finding us the items but also showing my daughter how to use them. Outstanding customer service!
7 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
We visited the store in Liverpool
We visited the store in Liverpool. Morgan was informative, friendly, approachable and explained everything we wanted to know about the product we were buying. He is a credit to your company.
2 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Jenny was very helpful
Jenny was very helpful, fantastic customer service
6 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I recently visited the shop today and…
I recently visited the shop today and had a great experience. I was picking up a couple of pairs of outdoor trousers and ended up grabbing a drink on the way out. The staff member, Jenny, was super helpful—she reminded me about their membership card scheme and even helped me track down a family member’s card to apply a discount. It made the whole shopping trip a lot smoother and saved me a few quid. Overall, great customer service and a really pleasant visit
5 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Fabulous bargains
Fabulous bargains, especially with my (now renewed) membership card.
Jenny - customer service agent, at the till - was incredibly helpful and provided excellent advice. A great asset 👍
5 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I wish I could give 0 stars
I wish I could give 0 stars, customer service in this shop is actually shocking. Manager assists us, was totally rude and not at all helpful, asked for her name but she wouldn’t give it to us as she “wasn’t on shift” so why would you be in work and on the shop floor if you were not on shift, so Go Outdoors expect their staff to work for nothing now?
26 februari 2026
Antwoord van GO Outdoors - Liverpool
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Jenny’s customer service at the till…
Jenny’s customer service at the till was great!
26 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great shop
Great shop, brilliant helpful staff, jenny on the till is always so lovely :)
25 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Jenny helped me with lots of vouchers
Attended to purchase several items.
Sales assistant Jenny was very helpful aiding my purchase that utilised fifteen gift vouchers. She remained pleasant and supportive throughout the transaction, provide regular updates on current expenditure and the outstanding amount owed.
25 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Liverpool
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
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