GO Outdoors - Manchester Arndale Reviews 

I was looking for a new rucksack, I'd been advised to try GoOutdoors. The selection was well laid out but I was concerned with capacity and versatility of materials
I enquired to a couple of staff for help
Enter Nathan and Emmanuel;
They explained the pros and cons clearly; encouraged me to inspect the available choices
All the while respecting my comments
It felt a triumph when selecting my rucksack and both Nathan and Emmanuel were essential to that decision and I feel they should be recognised
Alan

large variety of band and outdoor product at good price for members

I received great customer service today at the Arndale store. A team member gave me access to the chabging rooms without any delay and Aimee served me on tills, she was engaging and interested in a friendly chat. I felt seen and supported. I find shopping challenginf because I have ADHD. But the staff team made my shopping trip easy and enjoyable.

Quick, easy and Sam was extremely helpful and patient

As always Go Outdoors well stocked and clearly organised, I found what I needed quickly, with the minimum of fuss. Samantha was my assistant and was excellent in helping with a refund and her product knowledge.
10/10

5/5 stars! I recently bought a pair of waterproof Merrell boots and had a wonderful shopping experience thanks to Samantha. She was incredibly helpful, patient, and made sure I found exactly what I needed. She really took the time to help me feel confident and comfortable with my choice. Highly recommend — ask for Samantha!

My recent visit to outdoor Manchester Arndale was marked by exceptional customer service. Emmanuel served us with remarkable patience, providing detailed explanations of the various backpack brands. The entire staff was friendly and helpful. I would gladly revisit this establishment.

Samantha was knowledgable and helpful. Left fully kitted up for upcoming trip. Very good experience

I was served by Samantha at Go Outdoors in the Arndale Centre. Samantha was amazing, very knowledgeable about the items I was interested in and could not have been more helpful. A very pleasant young lady to deal with, brightened up my day!

Sophie was very knowledgeable and helpful with selecting hiking boots. Charlie W was polite and friendly at the till.

I had a really positive experience shopping in the Manchester Arndale store. Jane was incredibly helpful and friendly, especially when assisting me with my membership card and the members-only price on the trainers I purchased. She took the time to make sure everything was sorted and made the whole experience easy and enjoyable.

Excellent customer service from Jane — she is a real credit to the team! Thank you! 😊

Wonderful store! We ran in late packing for our camping holiday and they were so so helpful and saved us so much money! Can not recommend them enough thank you ❤️

Really helpful and friendly at the checkout

Aimee was so knowledgeable considering I know nothing about camp chairs.

Aimee and her colleague were very helpful. Very good customer service

I went in with the purpose of finding the perfect pair of hiking shoes, Sophie ended up spending about an hour, painstakingly going over many different types and brands and fits. She has gone into incredible detail on all of them and was incredibly helpful, very informative and has helped with everything we could possibly need. I never felt like I should have left a tip after visiting a shop before, thank you Sophie you did amazing. (They should absolutely give you a bonus/reward both.)

Sophie was incredibly helpful and patient on our visit today, helping us find the perfect thing for our needs ☺️

Excellent service from Cleo who was very helpful and understanding when I needed to return a pair of sandals. No quibble and I soon had a refund and a replacement pair at the now cheaper price.

I am visiting from the US and going to a camping festival, and Emmanuel was such an amazing help. He explained all the deals to me and helped me find where everything was. He was very kind and thoughtful and giving me suggestions of what would be the best items to get based on my trip. Great deals and service, thank you again!

Great service from Cleo. Very friendly and suggested the right walking trainers for me.