Took my husband to try on some hiking shoes (@Ancoats) for his first ever mixed terrain hike abroad explaining that there was the multi terrain ramp he could use to test the shoes as he has issues w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Searching for a new pair of Hiking Boots was always going to be a difficult process for me. Thankfully Ian was on hand and made the experience a lot easier. Not only did he demonstrate an excellent kn... Toon meer
Bedrijf heeft geantwoord
Huge store in Ancoats with free parking and a great display of tents. All staff very helpful especially Will and Lina and also the store manager who were very patient and happy to help me when I had... Toon meer
Bedrijf heeft geantwoord
Visited Ancoats store rather than looking online to buy new hiking boots. Was given excellent advice and happy with my purchase, but disappointed there wasn't a ramp anymore to check the fit on a gra... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Manchester
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Urban Exchange, Upper Ancoats, M4 6DE, Manchester, Verenigd Koninkrijk
- 01614 700775
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Craig has been an amazing person and I…
Craig has been an amazing person and I would shop again for sure
14 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Went into Go Outdoors Ancoats today for…
Went into Go Outdoors Ancoats today for a new Berghaus jacket. Excellent customer service provided by Craig at the checkout. Polite and knowledgeable staff in the shop.
14 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great customer service from Craig
Great customer service from Craig. Really knowledgeable and helpful. Would recommend.
14 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Another great experience from the staff…
Another great experience from the staff at the Ancoats store especially Simon who always goes that extra mile. Thank you to all especially Simon, Craig & Ian
13 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Ian was very informative and helpful…
Ian was very informative and helpful helping my wife and myself select the right walking shoes, and Craig on the pay desk was also very helpful and polite.
13 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Dylan at the fishing store helped me…
Dylan at the fishing store helped me out very much.
13 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service form Ian and Craig
Excellent service from Ian and Craig today at the Manchester store, sorted everything out efficiently
13 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
All staff on hand esp Richard was most helpful. Thank you
11 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Craig the cashier was friendly and…
Craig the cashier was friendly and helpful..
Thank you.
11 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Manchester
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Customer focused sales advisor
Claudia was extremely knowledgeable and helpful in advising me what walking boot and sock to purchase
10 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Carl and craig
Was served by Carl and craig in the fishing section, both gents was very helped and give me great advise, thank you both very much and see you again soon 👍🏻
8 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great service! Needed to renew my membership, do a price match and get an NHS discount added. Craig didn't break a sweat :)
7 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great help
Another shop failed to provide me with my items i bought online and Leanne and Craig helped me massively with getting what i needed.
7 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Great shop
Great shop, had everything i needed and Craig was super helpful in getting everything through - thanks a lot!!
7 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Craig helped us look for exactly what…
Craig helped us look for exactly what we needed and was extremely friendly and enthusiastic about his job. We couldn't have had better help from a friendly character. I would 100% recommend Go Outdoors Manchester to my friends when they need anything.
7 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Manchester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Found everything I wanted today
Found everything I wanted today. Saved lots with the membership and Craig was super friendly at checkout.
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great service
Great service. Easy to shop. Very friendly
Craig served me, very polite and efficemt
7 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
More rubbish
The items was instock but the stores with stock couldn't be botheredto send and say on it for 5 days
I've talked to customer service about this and they couldn't be any less bothered
And refused to put me intouch witha manager
My account is the same name as this account and my contact details are in that
If you feel the need to do right this wrong feel free to contact me on my number
Or you can continue to hide from this like you have for the last 2 weeks
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Manchester
Thank you for taking the time to share your feedback regarding your recent online order.
Upon reviewing your order, I can confirm that a full refund has been processed to the original payment method used, following your contact with our Customer Care team.
We always strive to provide excellent customer service and are sorry that, on this occasion we have not met this standard. We have reached out to you via the email address used on your order to discuss this further.
Kind regards,
GO Outdoors Customer Care Team
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