We were served by Ricky and Dan on Sat 10th of this month and both went above and beyond to help us, we left with the perfect outfits for walking our new puppy. Both were friendly and knowledgeable... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieQueen Street 17, TQ12 2AQ Newton Abbot, England, GB
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Lees wat reviewers zeggen
Abbi, Ricky and dan were amazing, ricky was brilliant i was shocked to learn he has only been here a month. Abbi was super informative and polite when deciding the best coat for this horrible weather.... Toon meer
Bedrijf heeft geantwoord
I went into go outdoors greeted by Ricky who was really helpful in finding me a warm winter coat! Millie and Jo then helped me find the perfect pair of shoes! Everyone was super friendly and gave me... Toon meer
Bedrijf heeft geantwoord
Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Newton Abbot (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Queen Street 17, TQ12 2AQ, Newton Abbot, England, Verenigd Koninkrijk
4,9
Uitstekend
186 reviews
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Good experience
Jo was patient and very helpful when I was trying to choose a waterproof jacket.
Service makes a big difference and Jo was spot on in this respect
4 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Abbi at Newton Abbot was very helpful, attentive and knowledgeable, well done
Abbi at Newton abbot was very helpful and attentive well done.
26 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Friendly and helpful staff
We came in to get some last minute camping bits. We were helped by Jo and another young lady. We found them super helpful, nothing was to much trouble and they were super friendly. Will definitely be coming back to get our outdoor equipment!
20 augustus 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Excellent service
Two young ladies in the shop when I visited, both were very friendly and helpful.
I knew exactly what I wanted, having searched on their website and was served by Jo. she explained all about the membership scheme and once I had joined I got a 20% discount. PERFECT!
18 augustus 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Found what I was looking for but abit…
Found what I was looking for but abit disappointed that there was no fishing gear in the Newton abbot store or the Torquay store have to travel to Exeter for any fishing gear which is a 20 mile round trip I think your missing a trick here
29 juli 2025
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Jo and Abbi were brilliant
Jo and Abbi were so friendly, cheerful and helpful it made shopping here a positive experience. They asked if I needed any help, which I did, and then helped me select what I needed for my granddaughters camping trip, answering all the questions I had. They even gave me some practical tips for the trip. I was going to go to the big store in Torquay but thought I would give my local (express) store a try and I wasn’t disappointed. If only all of my shopping experiences were like that. It will be my first port of call in the future.
29 juli 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Isla and Ruby were very helpful and…
Isla and Ruby were very helpful and polite, purchased a waterproof coat, very pleased with the coat and the service, Many thanks..
30 juni 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Today I was served by Jo.
Today I was served by Jo.
She was extremely pleasant and helpful.
She answered my question without any problem.
Thank you.
28 juli 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Thank you for being so helpful and…
Thank you for being so helpful and friendly. Proper Job!
28 juli 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Fantastic service in store yesterday
Fantastic service in store yesterday. Acknowledged me professionally when I arrived, gave me time to browse, explained how membership works and was generally very helpful. Would highly recommend.
23 juli 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpfull staff
Just dropped in to get a Lake District map, staff very helpfull in directing me to the OS stand upstairs that had most UK maps, great to know.
22 juli 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff with great…
Really helpful staff with great knowledge of the products and help with application for store card with Isla
Much appreciated
22 juli 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Tom was helpful and friendly
Tom was helpful and friendly. Explained membership which saved me money.
Many thanks.
4 juli 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Really helpful and friendly staff.
Really helpful and friendly staff.
16 juni 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Helpful and knowledgeable staff
I needed an item from upstairs, but due to having a pushchair and baby with me, I couldn't easily get up there. Jo was very helpful and offered to grab what I needed from upstairs, her assistance and expertise really made a positive difference!
18 juni 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff, knowledgeable about products that we were looking at and helped with discounts at the till. Good shopping experience.
24 mei 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic lady Jo was very informative…
Fantastic lady Jo was very informative and attentive to the needs of what we wanted. Nothing was too much and she wanted to help us find the perfect walking shoe and gave lots of tips! So helpful and just made everything so easy.
11 mei 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
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