I was today to by for my sun stuff for DofE, and with no camping experience I was very struggle to decide what need, but I meet Hannah, Maria and Sofia where helping, and spend a lot of time with me a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Looking for a new pair of walking shoes today and was served by a very knowledgeable and helpful Maria. I wish all staff in all outdoor stores took the time to insure that you made the right choice. I... Toon meer
Bedrijf heeft geantwoord
We are new to camping and recently started visiting go outdoors in Nottingham on a regular basis The staff there are all so helpful and nothing is to much trouble for them Since we started visiti... Toon meer
Bedrijf heeft geantwoord
I bought a pair of walking shoes from the Nottingham store today. Faced with a large display of varying makes and prices, I was very grateful to have Nicole guide me quickly to a manageable choice.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Nottingham
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, Verenigd Koninkrijk
- 01156 977365
4,7
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great coat poor service
Cost excellent. Still not received my card and despite numerous calls to customer services had to pay another £5 membership to be able to get members discount. Go outdoors replied, “if I want to discuss please get in touch”. How about checking my details and refunding £5 instead of expecting the customer to do all the chasing!
19 februari 2026
Antwoord van GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great experience
Liam was very knowledgeable an helped me with all my questions about the differences between all the tents and Lee helped me get all my stuff down to the till very helpful and strong would recommend highly
5 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
go outdoors
nice and clean
good selection
down side could not find any visible staff for help
16 februari 2026
Antwoord van GO Outdoors - Nottingham
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Maria was very knowledgable and gave…
Maria was very knowledgable and gave great advice
22 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service, products delivered quickly and efficiently with great prices!
16 februari 2026
Antwoord van GO Outdoors - Nottingham
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent customer service
I visited the Go Outdoors Nottingham Daybrook store today and received excellent customer service from their store assistant Francis who served me at the till. He was really friendly and very helpful.
16 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great shop
Great shop
Wonderful prices
Especially fishing stuff is good and well
Priced
25 januari 2026
Antwoord van GO Outdoors - Nottingham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Ordered dynamite milky cloud groundbait…
Ordered dynamite milky cloud groundbait each time I’ve seen advertised (3) when it’s been in sale for 97p
Ordered various other baits in sale then not even got them
Messed around numerous times will not be ordering anything from go outdoors again
21 januari 2026
Antwoord van GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Given helpful advice on selecting…
Given helpful advice on selecting walking shoes. Plenty of choice for the items we wanted to buy. Pleasant staff made shopping an enjoyable experience. Thank you.
21 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff.Service quick and…
Very helpful staff.Service quick and managed to save money by renewing my membership.Will definitely recommend this store to others and will be returning in the future.
15 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service from Evie J
Excellent service from Evie J. Nothing was too much trouble and she was warm and welcoming
8 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Ignore Returns policy - not fit for purpose
Ordered three items on line, all came individually. One direct from GoOutdoors the others direct one from Wieredfish the other Montane; neither had a delivery note in. Unable to return these two items online and cannot return to the shop. Numerous emails with GoOutdoors and still no sign of being able to return the goods. I would certain Never use this company again.
8 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Overall happy
When you could find someone they were very helpful
Checkout staff lovely but customer in front had an issue and I felt I had to wait too long to be served
27 oktober 2025
Antwoord van GO Outdoors - Nottingham
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Nottingham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Everything was laid out brilliantly and…
Everything was laid out brilliantly and staff was brilliant and not pushy
17 oktober 2025
Antwoord van GO Outdoors - Nottingham
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
We were served by a lady called Maria…
We were served by a lady called Maria when looking for the perfect walking boots for dog walking.
She went out of her way to make sure we was okay and when we needed help/advice she was more than happy to help and give her expertise.
Nothing was to much for her and we are very thankful!
14 oktober 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Hello Outdoors
Hello Outdoors. It was my first time to your store and I found it to be a very positive experience. I was looking for Fox clothing, a one off b'day gift and there wasn't a great deal of choice of coats but I found 2 items so was happy.
I asked 2 different store staff for different things. Both were very helpful and lovely.
When I got to the till I was able to save money with my membership and also to use Blue Light for retired veterans soi was very impressed and shall be visiting again.
Many thanks
Julie Cooper
9 oktober 2025
Antwoord van GO Outdoors - Nottingham
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Superb service
Superb service! Emergency purchase online of portable fridge after seeing the Nottingham branch had the item in stock. Rang the store and spoke to delightful Danielle and explained emergency. She located the item and left by the till for our collection. Brilliant customer service. Saved the day - thank you
8 oktober 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Nottingham
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Nottingham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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