I was today to by for my sun stuff for DofE, and with no camping experience I was very struggle to decide what need, but I meet Hannah, Maria and Sofia where helping, and spend a lot of time with me a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Looking for a new pair of walking shoes today and was served by a very knowledgeable and helpful Maria. I wish all staff in all outdoor stores took the time to insure that you made the right choice. I... Toon meer
Bedrijf heeft geantwoord
We are new to camping and recently started visiting go outdoors in Nottingham on a regular basis The staff there are all so helpful and nothing is to much trouble for them Since we started visiti... Toon meer
Bedrijf heeft geantwoord
I bought a pair of walking shoes from the Nottingham store today. Faced with a large display of varying makes and prices, I was very grateful to have Nicole guide me quickly to a manageable choice.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Nottingham
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, Verenigd Koninkrijk
- 01156 977365
4,7
Uitstekend
3K reviews
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Outstanding service with a smile
Maria spent at least 45 minutes finding the right pair of walking shoes to accommodate my broad foot, ensuring a comfortable fit. She made lots of suggestions about fitting the shoe and making adjustments to the lacing. And she brought out many different options for me to try. So smiley and helpful!
9 oktober 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Shop open but can’t buy anything??
Went to go to have a look at purchasing a new jacket and other bits of gear for an upcoming hike to see areas of the shop taped off to customers?? Asked why I could not have a look and got a response of sorry we are stocktaking?? Come back tomorrow?? What!! Never known this in my years of shopping with GoOutdoors. Will take my business elsewhere.
7 oktober 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff
Lee very helpful. Understood what I wanted and sorted it. Spoke to some other staff who were also very helpful showing good knowledge and gave good advice/guidance in suitability of items.
2 oktober 2025
Antwoord van GO Outdoors - Nottingham
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
very organised
1 oktober 2025
Antwoord van GO Outdoors - Nottingham
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Helpful friendly staff, great instore experience
Recently bought some Peter Storm trainers which unfortunately had a defect with the glue failing at the front of the trainer. Staff were extremely helpful in exchanging the faulty goods and I bought replacement trainers, boots and a shirt whilst in the store. The store is large, well stocked and the staff are friendly and helpful. Very professional in dealing with issues and resolving them.
30 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Go Outdoors Is definitely worth a visit
Go Outdoors Nottingham was a very pleasant surprise as it's the first time I have been and was more spacious inside than it looked from the outside . The staff were very friendly,polite and helpful when needed...
A huge range of clothes,footwear and other goods at exceptional prices...
I would definitely go back and shop there again...
Well done to every employee that works there..
30 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great customer service from all staff…
Great customer service from all staff and especially Alex
29 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
LOW STOCK
Generally buy fishing stuff, but recently the store at Nottingham seems to be always low of stock.
26 september 2025
Antwoord van GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Terrible customer service
We went exploring in the store then found the fishing section. We needed a new rod so I was asking or at least trying to ask some questions. These two boys in the department looked like they would rather be doing anything else. They were rude, dismissive and one even rolled his eyes at me when I asked a question. TERRIBLE, customer service.
19 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
It was easy to find the product I…
It was easy to find the product I wanted and the checkout lady was very helpful
17 september 2025
Antwoord van GO Outdoors - Nottingham
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Really friendly and pro at the same time
I had an issue to put the voucher code during my order for a click and collect. They did it on live at the shop with no hesitation. Thank you very much
14 september 2025
Antwoord van GO Outdoors - Nottingham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Staff were really friendly and helpfull…
Staff were really friendly and helpfull great items at a great price
10 september 2025
Antwoord van GO Outdoors - Nottingham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Woven belt on a pair of shorts coming apart.
I had bought a pair of walking shorts recently and after a while I noticed after a while the woven belt that came with the shorts was becoming un woven. The staff were very helpful in searching for a replacement belt. Which was done. Brilliant service.
9 september 2025
Antwoord van GO Outdoors - Nottingham
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good staff service
Good staff service
Shop was very well presented
Free delivery to home
8 september 2025
Antwoord van GO Outdoors - Nottingham
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Having never been into Go Outdoors i…
Having never been into Go Outdoors i wasn't familiar withe the system of a 'Member', or indeed about outdoor clothing.
I was helped to choose some clothing by Jenny and then Maria who did not rush me and found their advice invaluable and very pleasant, far better than trying to do this online. Well Done !! Go Outdoors.
8 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great store
Great store, nice and clean,lots of choice and great friendly knowledgeable staff 😁👍
5 september 2025
Antwoord van GO Outdoors - Nottingham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Pleasant and approachable staff member…
Pleasant and approachable staff member who was happy to discuss footwear options.
Helpful staff member on tills who advised my card had expired and immediately offered a replacement as I had mislaid my original
1 september 2025
Antwoord van GO Outdoors - Nottingham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Fabulous customer service
Fabulous customer service. Helpful across the store and at checkout I was delighted that by accepting the offer of a go outdoors card it saved £70 from my bill! Full marks to go outdoors in Nottingham!
27 augustus 2025
Antwoord van GO Outdoors - Nottingham
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Hiking boots
Thanks Abby for your patience in helping me choose a great pair of hiking boots!
1 augustus 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service! Elias is very helpful with wide knowledge shop floor assisstant! Thank you for support great experience!
23 augustus 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Nottingham
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
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