Had everything that I needed plus so much else. Being disabled I needed an assistant after we had browsed in the area that interested us. An assistant was hard to find but, when found, was extremely... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Staff just chatting. Laughing at customers in their faces and not taking work seriously.
Bedrijf heeft geantwoord
The whole team there, but in particular Paul, we’re extremely sympathetic and helpful in replacing sleeping bag that I’d bought online click and collect through another store. On opening it I found it... Toon meer
Bedrijf heeft geantwoord
My daughter is shortly going to travel in the far east for the next 6 months or so. She needed suitable equipment for this and her subsequent overseas research projects in support of her future as... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Oxford
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
426 Abingdon Road, OX1 4XN, Oxford, Verenigd Koninkrijk
- 01865 411020
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Victoria was very helpful and…
Victoria was very helpful and professional in helping me choose a new jacket. She was well informed and very patient and really made the experience easy and enjoyable
8 oktober 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Lots of choice
2 september 2023
Antwoord van GO Outdoors - Oxford
Hi Mrs Vivien,
Thanks for giving us 4 stars.
We're happy that you're satisfied with our service and we appreciate you taking the time to leave us a review.
Hope to see you soon!
Best wishes,
Shaiza,
GO Outdoors Online Reviews Team.
Always good range of quality clothing and great service
Always good range of quality clothing, and I got just what I wanted very quickly. Liam, who served me, was polite and very helpful, pointing out additional discounts available to me for being a member of the National Trust. Cheers Liam!
7 oktober 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Good choice with really helpful staff…
Good choice with really helpful staff for all your outdoor/camping needs
6 oktober 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Staff were friendly and polite
Staff were friendly and polite, they helped me find what I was looking for with clear instructions. I bought a sale item and the discount didn't register properly but the cashier quickly changed it so it was correct.
27 september 2023
Antwoord van GO Outdoors - Oxford
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
The staff were very friendly and…
The staff were very friendly and helpful as I was in a bit of a rush, especially Liam who attended to my queries at the till. Thank you!
23 september 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great store with very helpful staff
Great store with very helpful staff. Liam served me and he was very polite and knowledgeable.
3 september 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Liam was very helpful!
2 oktober 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Liam was very helpful and friendly with…
Liam was very helpful and friendly with our purchases today. He was happy for us to open a box to check the table inside as there were none on display
2 oktober 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Full marks for Liam and Louis
Today I was served by Louis and Liam. One helped me choose the right walking pole and the second told me how to get extra discount by being a member of the NT or RSPB
2 oktober 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
Laura was really helpful giving advice when choosing a suitable waterproof coat. She knew about each one and checked the stockroom for other sizes. I would give her a 5* review. The 4* is for the shop as it doesn’t seem to have as much stock as previously.
1 oktober 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Hi,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
If there is anything you would like to discuss, please email us at onlinereviews@gooutdoors.co.uk and quote us the Trust Pilot reference number 1739 along with the store name.
Kind regards,
Maria,
GO Outdoors Online Reviews Team.
Ben was very helpful
Ben was very helpful, he helped me try on a variety of shoes and was very speedy
1 oktober 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Responsive staff and friendly
The team are always responsive and helpful. They are warm and friendly. They know their stuff and give advice if asked. They interact with people very respectfully in terms of personal space I notice too eg showing how to fit a ruck sac to your own frame. Thank you.
17 september 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service and advice from the…
Fantastic service and advice from the knowledgeable assistant that helped me
29 september 2023
Antwoord van GO Outdoors - Oxford
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Liam was really helpful and very kind
Liam was really helpful and very kind! Impressive service! Thank you
30 september 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Hello,
Thank you for clicking on 5 stars, your feedback genuinely matters to us.
I hope your next shopping trip is just as good.
All the best,
Go Outdoors Customer Care Team
Good service from liam
Liam was very helpful with explaining d of e discounts and was very sweet!
30 september 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Buying a sleeping bag
Fantastic staff and Liam was particularly helpful.
30 september 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff, especially Liam, Kenny and Steve. Got good advice about the holdall I was looking for. Huge amount of stock. Good pricing for members - worth paying a fiver for the big discounts!
29 september 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful and polite.
Visited store to return a fleece which we'd purchased in error; Liam was very helpful, polite and cheerful. And then again when I made a purchase, advising on additional discount. Thanks.
29 september 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff. Liam at the checkout saved us extra discount by pointing out that our membership to c&c club saved another 10%
29 september 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - Oxford
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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