GO Outdoors - Stockton Reviews 

Unbelievable that I have got a £60 parking fine from this company. Bought a bike for £386 plus accessories for my 11 year old son. Because there was going to be 3 of us in the car (me, wife and son) plus a bike, we took 2 cars. Unfortunately the bike wouldn't fit in either car so my wife drove home with son, and I rode 9 miles to get the bike home. I went back for my car straight away and was only in the car park 2 hours and 11 minutes including the time it took me to ride 9 miles home, then drive back to Portrack. I now have a £60 parking fine. That is no way to treat a customer who has just spent the best part of £400 in the shop.

Lovely young lady at the checkout called Phoebe. Very helpful and pleasant.

After ordering on line I visited the Stockton branch to collect my order. The young man on the desk was very helpful, polite and offered to carry my order to the car for me as it was very bulky which was really appreciated .
Little acts like that make such a difference when shopping.
We will be back again . Customer service was excellent. Thank you

Still not received order. Been 2 weeks and had no notification its ready to collect. Had to purchase elsewhere.

I visited Go Outdoors on Stockton on Tees I am very impressed by the whole set up. I have purchased a tent footprint for my current tent Vango instant classic I think it will just about do the job but in the near future I hope to purchase more items

Easy to order, had to return the item, but simple process exchanged at Stockton Store, really helpful staff..

Amazing experience today! The shop had everything I needed, and the service from Claire and Karan was outstanding. You can tell they love their jobs!
I'll absolutely be back.

Went to the Trainers/Boots section today at the Stockton branch. We wanted to buy my husband and myself some new trainers. We were helped by Rebecca. She was very pleasant, helpful and knowledgeable. We would happily go back in the future. Thank you.

Staff were informative on what boots to buy for a walk along the Brecon Beacons.

Exchanged a pair of defective walking shoes that were bought only 5 months ago . No quibble exchange allowed me to buy a different pair of different make . Staff very helpful and made the whole experience very stress free. Served by Hollie!

Claire on the Till was very helpful and friendly,
Nothing was a problem

Friendly, efficient service from Helen and great price for some kids walking shoes!

I came to buy some walking shoes and was helped by Helen. She was so helpful, friendly and keen to help me find what I was looking for, which I eventually did!

Popped in for one thing and as always left with a few bits more. Had a lovely chat with Fay while she served us, making sure we had everything we needed and also chatting about all things camping. Really lovely to deal with and very friendly. Credit to the company.

A lovely young pleasent young man in the fishing department stop stocking his shelf's to help me and stayed with me to find what else I was looking for even though he had other customers waiting then at the till I was served by gay what a beautiful and polite young lady she was it was overall a great experience to visit your store today thank you and your staff and keep up the great work your all doing

Excellent customer service from Hollie, Andrea and Claire. Sorted out our membership issue with no problems at all. 🙂 5 star service. Thanks again.

Helen was very patient and helpful while I was trying walking boots

Great service and very helpful staff.

Abbie was brilliant and explained everything clearly.

Went for a pair of walking shoe’s / boots
plain & simple Well till I got there .. slim fit wide fit comfy fit shock absorbent water proof etc etc head was battered .. then I found Alice I asked for size 11 brought me some back to try on & also asked if I’d be doing more walking / hiking so I told her she advised a certain merrell boot I tried them in a size12 👌🏻👌🏻 save me a lot of time & frustration
Alice was very friendly & knowledgable thank you .

Helen was fantastic at looking after me in the Walking Boots area. Nothing was a problem and I really appreciated her help.