Great service from the young lady finding me size 8 ladies and size 9 men’s walking shoes, think I tried on 9 shoes before finding the perfect fit. Claire on the checkout was cheerful and helpful... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I visited Go Outdoors on Stockton on Tees I am very impressed by the whole set up. I have purchased a tent footprint for my current tent Vango instant classic I think it will just about do the job... Toon meer
Bedrijf heeft geantwoord
Had a shopping trip to go outdoors Stockton today,shopping is not a favourite pastime of mine as I suffer with stress and anxiety and don't travel very well and also don't do crowds of people als... Toon meer
Bedrijf heeft geantwoord
Took my daughter to go outdoors - we bought coats and walking boots which took a long time to try on and choose etc. we looked around the tents and gear. The items are great quality and the staff who... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Stockton
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Portack Lane, TS18 2SP, Stockton, Verenigd Koninkrijk
- 01642 033335
4,7
Uitstekend
3K reviews
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Lovely experience
Popped in for one thing and as always left with a few bits more. Had a lovely chat with Fay while she served us, making sure we had everything we needed and also chatting about all things camping. Really lovely to deal with and very friendly. Credit to the company.
31 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
My trip to Stockton on tees store…
A lovely young pleasent young man in the fishing department stop stocking his shelf's to help me and stayed with me to find what else I was looking for even though he had other customers waiting then at the till I was served by gay what a beautiful and polite young lady she was it was overall a great experience to visit your store today thank you and your staff and keep up the great work your all doing
31 augustus 2026
Review zonder uitnodiging
Staff who go the extra mile.
Excellent customer service from Hollie, Andrea and Claire. Sorted out our membership issue with no problems at all. 🙂 5 star service. Thanks again.
30 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helen was very patient and helpful…
Helen was very patient and helpful while I was trying walking boots
30 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service and very helpful staff
Great service and very helpful staff.
Abbie was brilliant and explained everything clearly.
30 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Alice in Wonderland ..!
Went for a pair of walking shoe’s / boots
plain & simple Well till I got there .. slim fit wide fit comfy fit shock absorbent water proof etc etc head was battered .. then I found Alice I asked for size 11 brought me some back to try on & also asked if I’d be doing more walking / hiking so I told her she advised a certain merrell boot I tried them in a size12 👌🏻👌🏻 save me a lot of time & frustration
Alice was very friendly & knowledgable thank you .
30 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Helen was fantastic at looking after me…
Helen was fantastic at looking after me in the Walking Boots area. Nothing was a problem and I really appreciated her help.
29 augustus 2026
Review zonder uitnodiging
I was stuck for walking boots as am…
I was stuck for walking boots as am going on trip, helen on footwear pointed me on the right direction, she assist me which footwear were the best. So i went on the ramp to test them out they are confortable shoes . Felt welcome in the store, thankyou.
29 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Claire was amazing super friendly and…
Claire was amazing super friendly and kind
28 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Came in here a few days ago needing a…
Came in here a few days ago needing a few riding bits. Spoke to a very polite and knowledgeable girl called caitlyn.
Didn't have the brand I wanted but suggested a different brand which seems better than what I previously had
Thanks 🐴
20 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service from Claire today
Excellent service from Claire today
27 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Holly was helpful
Holly was helpful, friendy, and happy how nice to go to a shope where the staff are polite and helpful
27 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Walking boots
The man on the footwear department was very helpful, I find it very difficult to find comfortable walking boots but he was patient without being pushy, we found a pair of boots that worked for me. Katie at the tills was also customer friendly.
25 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Stockton
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Bought another 3 OS Explorer maps
Bought another 3 OS Explorer maps for our touring holidays. Once again by far the cheapest seller available. Click and collect so easy (staff now recognise me!) - though you are quite likely to end up buying something else as well. 😉
10 augustus 2026
Antwoord van GO Outdoors - Stockton
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Sale bargains: buy one get one half price
I needed replacement outdoor chairs and saw the deal in go outdoors. No need for any assistance, although the director chairs were a lot more substantial than the previous ones which were also bought at GO about 15 years ago.
17 augustus 2026
Antwoord van GO Outdoors - Stockton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Kay who served us was a pleasure to…
Kay who served us was a pleasure to talk to and was very friendly....the items purchased were very reasonably priced and good quality and the shopping experience was made all the better by kay....5 star service
22 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Helen was very helpful finding us…
Helen was very helpful finding us different sizes in footwear
25 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Helen and Jay were very accommodating…
Helen and Jay were very accommodating and were quick and helpful and very knowledgeable
25 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Stockton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service fast pick up after I…
Great service fast pick up after I ordered on line
10 augustus 2026
Antwoord van GO Outdoors - Stockton
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
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