GO Outdoors - Stoke Reviews 

Very easy and the staff who helped us was very nice 👍

I was served and helped by Tom today at the Hanley/Festival Park store, he made sure i had everything i needed and was very polite and helpful. Thanks so much ☺️

We were served today by Teresa, excellent customer service, she was so helpful, fetched many pairs of shoes without hesitation for us to try on, very knowledgeable and really friendly, thank you to Teresa for your help during our visit

Excellent, knowledgeable service from James

I bought some hiking boots. I was served by Theresa who was patient and also knowledgeable about the range I was interested in. She was able to show me what to look for and how to use them correctly. Overall it was enjoyable and fun experience. When I left I was confident that I had exactly what I was looking for
⭐️⭐️⭐️⭐️⭐️

Went in today for my daughter first horse helmet. Ellie was very nice and helpful as I haven’t got a clue about horse stuff. She took the time to make sure it fitted right couldn’t of asked for any one nicer to help

Harry & Sam were absolutely brilliant, they were so helpful when i came into store to purchase fishing equipment and bait for my son and for myself as a first time fisher !
They both took time to explain different options and shared lots of valuable tips !
I will definitely be returning very soon !

Poppin to look at their tents, thought we’d buy off the website as we didn’t want to lug in around all day.
In store offers aren’t available on the web do gave the store a call with it’s own published no. Chelsey and Jenny thank you for putting what we wanted to one side I’ve picked it up today.
Putting real in retail, life in the highstreet yet!

Excellent service from Theresa for myself and my daughter when buying and trying on walking shoes
Would highly recommend Theresa

Excellent service from Jess. Credit to your team!

Went to Festival
park - Go Outdoors for walking boots - Theresa gave good advice and guidance- excellent customer service- very happy with experience. Thank you.

Priced matched shoes for me… great service. Staff were very friendly and helpful

I was approached quickly by ? a store manager, Jo who identified my reason for entering the store, she took me to the till where Jen, found the time of my item purchase, and the amount I had spent? As the goods were faulty, (wellington boots both split) I was asked to go and choose a new pair and bring them back to the till. Rory was the young man in shoe/boot department and was extremely pleasant and very helpful. With new boots in hand I returned to the till where Ben took the balance payment. Problem sorted, all the staff were fantastic 😊
Jo/Jen/Rory and Ben

The Staff and Service. I wanted a replacement waterproof jacket. Layout of store now has each one with brand stand. I did not have a brand in mind, but did have requirements such as external map/ phone pocket, length etc. Caitlin was on it. Excellent product knowledge. At the till Jenny helpfully asked if i had a Blue light which i do but hadnt thought to mention. Thank you

Ok I am happy

Good service at the walking shoes section, and professional check out despite an issue - quickly resolved by James. The till was showing an incorrect price. Speedily checked and the till updated. Well done.

Clare and nathan were very helpful great customer service

Spacious shop, allowing for a relaxed shopping atmosphere. Great variety. Staff helpful and polite.

Great selection of outdoor gear. Went specifically for Altra trail shoes, Good choice and great to be able to try them on. Theresa was particularly helpful, bringing extra choices in my size. She was very friendly and chatty too. Found the perfect pair and they were in the sale too.

I knew what I wanted & it was in stock.
Harry was pleasant enough on the checkout.