Jonathan was super helpful and went further than the extra mile trying to find me some suitable outdoor trainers. Unfortunately I never found the right pair but his efforts in bringing out over a doz... Toon meer
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Lees wat reviewers zeggen
I visited Go Outdoors to purchase some items to prepare my household in the event of an emergency i.e. extended power cuts. Alex helped me source what was on my list, and gave excellent help and pro... Toon meer
Bedrijf heeft geantwoord
I went in to try and find a replacement camping gaz fitting, which turned out to be too old fashioned to replace :( I was directed to the right place to look by a very helpful staff member (whos nam... Toon meer
Bedrijf heeft geantwoord
Staff in Taunton Somerset are great. The men on the shop floor went to the trouble of going upstairs for me so I didn’t have to (I have disabilities). Friendly, knowledgeable and efficient. A few days... Toon meer
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Bedrijfsgegevens
Over GO Outdoors - Taunton
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
UNIT 2-3, ST Johns Retail Park, TA1 2BB, Taunton, Verenigd Koninkrijk
- 01823 792992
4,9
Uitstekend
4K reviews
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Love go outdoors!
Had a great experience at go outdoors. James was lovely, helped us out a lot and gave great advice. Love this place !!
9 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Went in to find some hiking clothes and…
Went in to find some hiking clothes and jade helped massively!! She helped find difference sizes, styles and fit to find one I was happy with and was so polite and professional! Thank you jade!
9 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Jonathan was super helpful and went…
Jonathan was super helpful and went further than the extra mile trying to find me some suitable outdoor trainers. Unfortunately I never found the right pair but his efforts in bringing out over a dozen to try really meant that I had the best opportunity to find something to suit. Thanks again for your extra help.
9 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Staff members were very polite and…
Staff members were very polite and helpful and was happy to help me out with buying my boots. Gave me some suggestion for a good boot for what I needed. Jonathan and Nic friendly and helpful
8 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Staff were helpful and friendly
Staff were helpful and friendly, especially Jonathan and we found exactly what we were looking for.
8 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great Experience.
Looking for advise on a new pair of boots, went to Go Outdoors. Jonathan couldn’t have been more helpful, advising not only on the likely problems of my old boots but options for new boots across the price range. This was the second time Jonathan has helped with a purchase in the last six months. No pressure just a genuine wish to help. Thank you.
7 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Taunton
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from your footwear…
Excellent service from your footwear rep, Jonathan.
27 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Prepping for emergencies!
I visited Go Outdoors to purchase some items to prepare my household in the event of an emergency i.e. extended power cuts.
Alex helped me source what was on my list, and gave excellent help and product recommendations. He really couldn't have been more helpful, I am grateful, and now have more peace of mind should the unexpected happen. Thank you very much Alex! The store itself carries a nice variety of items for use in emergencies, so highly recommended.
7 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great customer service from Ella D this…
Great customer service from Ella D this morning. Polite, knowledgeable and keen to help. Walked out of the shop a very happy and contented customer.
3 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Exceptionally service from Alex in the…
Exceptionally service from Alex in the Staunton store who sold me an ex display tent.
2 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Really rude and unhelpful staff
Really rude and unhelpful staff. Very unprofessional.
31 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Jonathan has served us so many times…
Jonathan has served us so many times over the years, that it is a bit like catching up with an old friend. He is always friendly, helpful and knowledgeable about the products he is selling. He is our favourite member of staff.
25 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Daniel Anderson is a great addition to…
Dan is a great addition to your company, very helpful service
21 augustus 2026
Antwoord van GO Outdoors - Taunton
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Luc at the Taunton store was so helpful today.
Luc at the Taunton store was so helpful when we visited today. So much so that my wife went in for a hat and managed to spend £300 on numerous other unplanned purchases.
Luc deserves a pay rise!
30 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Service was great
Service was great. Came to replace mine and daughters walking boots. Met James who was a huge help. Nothing was too much trouble and he was able to accommodate and support us in making a great choice. Didn't mind at all when my daughter wanted to try on 5 different pairs to see which ones she preferred.
29 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Went in to exchange a tent for a…
Went in to exchange a tent for a different model, and bought a roof box also, all staff very helpful and Alex and Ross helped with getting the larger purchases to my car which I would have struggled with on my own. Great service and friendly staff.
29 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Alex was brilliant!
Alex was brilliant, so so friendly and helpful!!
29 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Johnathan served me and helped me to…
Johnathan served me and helped me to buy a new pair of walking boats for dog walking. He didn’t try to push me into any particular pair and he was knowledgeable about quality and price points. He listened carefully and I am very happy with my purchase.
27 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Needed walking boots for my children
Needed walking boots for my children, where James was so helpful, giving us tips to get the right boots, and advice on getting the correct size. Very patient whilst my wife tried on a number of different boots, in varying sizes.
Left with 3 pairs of perfectly fitting and suited boots.
Thanks
28 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
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