GO Outdoors - Taunton Reviews 

Alex was very patient and helped us out so much. A fantastic representative for the company

Good selection of well priced footwear - Lewis in particular was very helpful in searching out my size.

Luc was really helpful and patient, even going to search upstairs for the item I couldn't find and coming back with exactly the right thing from my vague description.
Always really helpful staff, great prices, massive range of what you need!

Customer service was great my dog had a treat had everything I needed. At Taunton great outdoors

This is a 5 star review for Alex at Taunton, who was an absolute star helping us sort our an online order that didn't quite go as expected!
Nothing was too much trouble even though we caught him in the middle of another job he was dealing with at the time.
Great to have experienced staff, who are able to help and share some useful tips!
Thank you!

Visited the Taunton branch following a multitude of problems after our first online order and saw Alex.
Thank you Alex for sorting out all the issues, remaining very patient and adding helpful advice. You restored our hope.

Harry V was very helpful and made my life easy

Jamie at Taunton GO was really helpful in explaining the hiking footwear options. Appreciated his help thank you!

Really helpful staff knowledgeable

Extremely helpful and knowledgeable on their products and brands. Great customer service.
Alex was brilliant.

I was looking for some equipment as I was taking my blind friend camping .. as soon as I entered the store with Matt (he has a cane) I was greeted by a lovely chap called Stuart who was so welcoming and helpful it prompted me to write a review. He spent a good half hour with us and showed us all that we needed even showed us some good value deals that met our needs .He proceeded to guide us to the register where he introduced us to the lady behind the counter. Stuart said"there you go lads Lydia will look after you now".She did and we left the store happy as Larry ..well done the go outdoors team your customer service was first class and we shall return.

I was looking for some Oakley sunglasses but there weren’t many on display. Nikki went out of her way to help me find a pair which were perfect. Nikki was extremely helpful and professional and gave me excellent customer service.

I was served by Alex on the tills and he helped me with my go outdoors membership and was very kind and friendly :)

Excellent service from Jonathan with footwear for my husband. We asked for his help and advice and it was freely given. We were convinced our membership card had expired but the chap on the checkout checked into it and found that it was still valid so £5 saved. Thanks

All the staff were very helpful and knowledgeable about the equipment. A special thank you to Jonathan for his advice when buying walking shoes.

We had a friendly gentleman called James who assisted today in the Taunton store. No trying to upsell or pushing to purchase, just helped us find the right boots for us.
He helped us find 4 new pairs of walking boots for the family, incredibly patient and knowledgeable.
The store itself is extremely well equipped with a large section.

I came to go outdoors looking for a backpack and a reservoir with no idea what they were called and where to find them. One staff member, Lin, was super helpful finding the items and talking through which ones were more suited for me. Would definitely recommend other friends getting their hiking gear from here.

Stuart, Dan and Nath went above and beyond customer care to sort an online order problem which wasn't dealt well through Blacks customer care. Stuart spent time solving the issue to success and massively helped us to get the items we needed.

I was looking to buy a pair of hiking shoes from the Taunton branch. I needed some advice and was helped by a member of staff called Jonathan. Most insightful and knowledgeable member of staff. Purchased a pair of Scarpa shoes. Have used them now for 3 days and walked about 30 miles. They are great .fantastic service, 5 stars
David

Jonathan was a really nice knowledgeable guy. Nothing was too much hassle. Helped me pick out some walking boots. Chatted about the football. Will visit again for my other outdoorsy needs. Thanks Jonathan