Barry -Store Manager Warrington 100% customer service Barry helped us find our ideal Tent and other items we were looking for. We’ve even been back since to purchase other items and was greeted b... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was made up the fact that I could order membership, and automatically the discount was without receiving my membership card yet. Happy the items online and there were all available for the AM next d... Toon meer
Bedrijf heeft geantwoord
I ordered, through click and collect, a cool box and 2 packs of ice blocks. They were out of stock of the cool box but carried on with the rest of the order without the option of cancelling the ful... Toon meer
Bedrijf heeft geantwoord
Needed to go back for two things after a visit previous day. Bought a camping chair, one of the arms was faulty, no problem exchanged it. Other thing I queried was the previous day I purchased a man’s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Warrington
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Wilson Patten Street, WA1 1PS, Warrington, Verenigd Koninkrijk
- 01925 906755
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
very prompt and police service
19 april 2026
Antwoord van GO Outdoors - Warrington
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great selection of products as ever and bargain prices
Great selection of products as ever and got a great deal on a new pair of boots, better still with an extra 15% off
Bought via click and collect as I knew exactly what I wanted, fast and friendly; what’s not to like?
26 april 2026
Antwoord van GO Outdoors - Warrington
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Warrington
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Two very nice friendly and helpful…
Two very nice friendly and helpful ladies (Sue + lily) who dealt with me, 10 out of 10
27 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Upon entering shop staff Sue was a…
Upon entering shop staff Sue was a great help
28 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
I placed an order on 21st March
I placed an order on 21st March, a month ago.
I went to the shop 2 weeks ago and they said the item had not arrived.
It was actually in the shop so I bought it there and then.
I'm still waiting to be notified when I can collect the item so that I can then return it and get a refund.
21 april 2026
Antwoord van GO Outdoors - Warrington
Thank you for taking the time to leave us your feedback.
We do apologies that the order was not ready for collection when you attended the store.
We have sent a email to the email address provided on your order so we can resolve this for you.
Kind regards,
Go Outdoors Customer Care Team
Jessica in the Warrington store Sunday…
Jessica in the Warrington store Sunday 26/4/26 Noon was extremely kind and courteous despite being busy and couldn’t ask for more thank you Jessica.
26 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Security tag still on
I ordered a pair of climbing shoes online and picked them up in store last week. Unfortunately, I didn’t notice until I got home that the security tag had been left on, which was inconvenient and took some effort to remove.
20 april 2026
Antwoord van GO Outdoors - Warrington
Thank you for taking the time to leave a review. I’m very sorry to hear that your item arrived with a security tag still attached.
We truly appreciate your feedback, and this issue will be raised with the relevant despatch team to ensure it is investigated and prevented from happening again in the future.
I’m pleased to hear that you were ultimately able to remove the tag, although I understand how inconvenient and frustrating this must have been.
We hope you’ll choose to shop with us again and give us the opportunity to provide you with a much improved experience on your next order.
Kind Regards
GO Outdoors Customer Care.
Buy bottle gas for unfamiliar pressure regulator
Charlotte was very friendly and dealt with us honestly and very socially, requesting help from her colleague Jake who was more knowledgeable on bottled gas and matching to specific regulators. Couldn’t have gone any smoother, we’ll be back for our next exchange 😁😁
25 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Well done for accepting Blue light card…
Well done for accepting Blue light card at till .And I got 20% discount. Fot lots of places you have to go online, pay for a voucher etc all before you've gone shopping, before you know what you want.
THANKS Go Outdoors. X
P.S. and my new Dunlop wellies are way better than my old ones.
24 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent price and service
12 april 2026
Antwoord van GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Not impressed
Not impressed, no staff on the shop floor to assist, had to go searching which wasn't a good start, I purchased some items and also renewed my membership.
The next day I placed an order online and it wouldn't accept my membership number, just kept saying to add the membership fee to my order, so after a few phone calls it was sorted, so I ordered for collection to store.
Well !!! I waited over a week and no email to say its ready to collect, so again I had to chase the order by telephoning, only to be told the item was at the store already, just no one had informed me.
Not very impressed with the service I received and I won't be rushing back, I will try elsewhere unfortunately.
1 april 2026
Antwoord van GO Outdoors - Warrington
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Good service for small wide feet
The young man Connor on footwear was very helpful attentive and listened to what we asked for in our boots.
16 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Given Great Advice.
Needed some more Grangers Wash & Repel, the store had it in stock but Grangers have changed the product & you need a tumble dryer to activate the repelent, unfortunately I don't have a tumble dryer, no problem, Sue was on hand to give some great advice & point me in the right direction, very helpfull & knowledgable lady.
Got the NIKWAX twin pack instead, I use NIKWAX cream for my leather hat's & it does such a great job, never thought of looking at their products for the TECH WASH & TX DIRECT.
Thank's Sue 👍
14 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Warrington
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Cheery and helpful staff.
Cheery and helpful staff. Charlotte was particularly good as we had a wee problem at the till but she sorted it. We'll done!
11 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Christopher was very helpful and…
Christopher was very helpful and informative. We had a struggle setting up the ladders on a OEX roof tent. He guided us through step by step thoroughly and very clearly. Thank you for making it so easy. Also the young girl who served us on the till ( didn’t catch her name) was lovely and polite.
10 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service
We went in today after our tent suffered some damage due to a fault with two of the zips and wanted to see it our warranty would cover any of the repair. We spoke to Chris who could not have been more helpful and Sue who helped us at the till and we were able to leave today with a new tent and leave our old tent with them. We have shopped at go outdoors in Warrington for years and will continue to do so. Absolutely fantastic service and we could not have been more pleased. Thank you both.
6 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great service
Pleasant, helpful staff.
Amelia was friendly and very knowledgeable, she was a great help when I was choosing trekking poles.
6 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Soleen helped us today
Soleen helped us today, very pleasant experience thank you.
4 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.