Barry -Store Manager Warrington 100% customer service Barry helped us find our ideal Tent and other items we were looking for. We’ve even been back since to purchase other items and was greeted b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was made up the fact that I could order membership, and automatically the discount was without receiving my membership card yet. Happy the items online and there were all available for the AM next d... Toon meer
Bedrijf heeft geantwoord
I ordered, through click and collect, a cool box and 2 packs of ice blocks. They were out of stock of the cool box but carried on with the rest of the order without the option of cancelling the ful... Toon meer
Bedrijf heeft geantwoord
Needed to go back for two things after a visit previous day. Bought a camping chair, one of the arms was faulty, no problem exchanged it. Other thing I queried was the previous day I purchased a man’s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Warrington
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Wilson Patten Street, WA1 1PS, Warrington, Verenigd Koninkrijk
- 01925 906755
4,6
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jake from camping was super helpful
Jake from camping was super helpful. He brought me several pairs of footwear and when the ones my wife wanted werent available, but I found them in stock in Wigan. He called ahead to reserve them for me.
Very polite, calm and helpful.
3 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great products with really professional…
Great products with really professional and helpful staff.
19 maart 2026
Antwoord van GO Outdoors - Warrington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I haven’t been notified my item is in…
I haven’t been notified my item is in the store to collect and it’s been over a week since I ordered it. This has happened before no notification via email so I’ve had to ring and chase
26 maart 2026
Antwoord van GO Outdoors - Warrington
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Warrington
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great products and excellent customer…
Great products and excellent customer service, both in store and online.
5 maart 2026
Antwoord van GO Outdoors - Warrington
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great store - Great items - Great staff
Great store. Lovely items. Lovely staff.
Sue who was on the check out, was very friendly & helpful.
I’ll be back :)
12 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
I just wanted to leave a quick review…
I just wanted to leave a quick review for Soleen at the Warrington GO Outdoors store. Brilliant service from start to finish – really helpful, friendly and knowledgeable.
She took the time to help properly and made the whole experience easy. A real credit to the team.
Good luck with university as well – wishing you all the best for the future.
Dean
7 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Bought a new children’s bike
Bought a new children’s bike. Phil was great both on the phone and when collecting the bike in store.
Everything explained really well and the 6 week safety check was the same.
Great service.
1 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Charlotte was absolutely fantastic!
Charlotte was absolutely fantastic!
Visited on the evening of 04/03
So helpful and friendly
Offered lots of advice and useful products. Made for such a pleasant experience as a customer
Absolute credit, knowledgeable about the products (including the new pink tents) and embodies service with a smile!
3 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Visited to buy new walking trainers
Visited to buy new walking trainers, special thanks to Branch Manager, Barry for his great help regarding some questions about the pricing of a pair I had chosen. Barry was really helpful, checked all the details and agreed to price match the same pair online elsewhere. I shop at this store regularly and Barry is always approachable, friendly and helpful, cheers.
Also, thank you to Sue who was helpful and friendly at the checkout, great service overall.
3 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Go outdoors is our go to.
Go outdoors is our families go to for so many things. Including birthdays and Xmas gifts for our outdoorsy friends. On the rare occasion an item hasn’t been suitable the staff at outdoors make everything so easy for refunding or exchanging. Always professional and most of all with a smile . Thankyou.
16 februari 2026
Antwoord van GO Outdoors - Warrington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Had what I needed when I needed it and…
Had what I needed when I needed it and Saeen who served me was delightful and very helpful
26 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service from Donna
Great customer service from Donna
13 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Ordered at short notice Thursday at 7pm…
Ordered at short notice Thursday at 7pm and delivered following day before 1pm
12 februari 2026
Antwoord van GO Outdoors - Warrington
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Brought a child's bike which we had bought from the store back in for a couple of repairs. Phil was brilliant. The issues were resolved speedily and professionally.
18 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very hard to get the bicycle technical…
Very hard to get the bicycle technical people once bike is purchased for repairs. They never seem to be in.
17 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
The young ladies Sue and Donna where so…
The young ladies Sue and Donna where so helpful and nothing was touch trouble for them
17 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Donna was beyond helpful and…
Donna was beyond helpful and knowledgeable when buying specialist equipment for hiking. A really lovely and friendly lady. An asset to the company.
16 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Sue and Donna could not do enough for…
Sue and Donna could not do enough for me this morning I bought 14 gilets and they went out of there way to find me all the sizes I needed Thank you girls 👍
16 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Warrington
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
The prices and service so far have been…
The prices and service so far have been very reasonable. Some of them cheaper than expected, and good quality.
8 februari 2026
Antwoord van GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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