No idea why they have a contact us option on their website as they don’t bother replying. Given this level of customer service I’ll shop at a garden centre that cares about their customers and wants t... Toon meer
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Lees wat reviewers zeggen
Enjoyed my time at the Garden Centre & found everything lovely, until I needed to use the toilet. Unfortunately the toilets facilities are dreadful. The smell was disgusting & the 2 cubicles I tried... Toon meer
I arrive at the Rochdale branch as they were closing. I was amazed at the level of service I received as I attempted to find some cement post mix. I had personal service and despite tills being closed... Toon meer
Another very enjoyable visit to Gordon Riggs Todmorden. A long drive for us from Southport but so very pleasant to arrive there. The Garden Cafe lunch,as always , was superb, all the staff are plea... Toon meer
Bedrijfsgegevens
Over Gordon Rigg Garden, Home & Leisure
Informatie afkomstig van verschillende externe bronnen
Gordon Rigg Garden Centre, Todmorden, is one of the largest Garden Centres in the North West, enjoying over 60,000sq. ft. of retail space and was voted best Garden Centre in the North, 2nd best in the UK by Which? Magazine!
Gordon Rigg Garden Centre has a proud, long history, inspiring gardeners since 1945 and remains a family owned and run business offering an exceptional and diverse range of garden and home products at fantastic prices!
Contactgegevens
Rochdale Road, Walsden, OL14 7TJ, Todmorden, Verenigd Koninkrijk
- 01706813374
- info@gordonrigg.com
- www.gordonrigg.com
3,8
Goed
887 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Excellent service
24 november 2023
I got gift vouchers.Sent in the post…
I got gift vouchers.Sent in the post really quick.
10 november 2023
Easy to do what I wanted.
11 november 2023
Only needed a gift card for a friend
Only needed a gift card for a friend, but the online process was straightforward and direct.
Card was delivered to us by Royal Mail within a couple of days.
24 oktober 2023
Easy online ordering & speedy delivery.
Easy online ordering & speedy delivery.
The website said delivery would be within 7 working days depending on volume of calls to be made .
Although I gave instruction to leave the delivery on the drive
It would have been better had we recieved a text message on the day with an approximate time as the car may have been blocked in.
Great service though & a great garden centre.
Lovely food too.
23 oktober 2023
Great customer service
Reacted quickly to my question and despatched item quickly and efficiently
20 oktober 2023
Very good excellent
8 oktober 2023
Speedy response
I received e mail to say order had been dispatched within hours and my great looking bulbs arrived within a couple of days. Delighted. I look forward to enjoying the display.
11 oktober 2023
Disgusted
Called here for plants, garden ornaments, pots and equipment, also called in the cafe and had a snack and a drink, all good so far. Needed the loo 🤢 I was horrified, they were dirty, didn't look liked they had been cleaned in months had broken seats not that I would have sat on them but it really put me off even eating there again, disgusting is not the word. This was the Rochdale branch if anyone is interested.
30 september 2023
Review zonder uitnodiging
Antwoord van Gordon Rigg Garden, Home & Leisure
We are terribly sorry to hear that you had a negative experience when visiting our Rochdale branch. Customer experience is of the utmost importance to us and we understand that cleanliness plays a key role in providing a positive customer experience which is why we employ a cleaning company to maintain our toilets to a high standard of cleanliness. Our toilets are cleaned by the professional cleaner every day except Saturday where a member of our staff inspects the toilets to ensure that they are acceptable. We will however certainly be looking in to this following your complaint and will of course replace any broken seats. We appreciate all feedback received and welcome the opportunity to improve wherever possible. We hope this has not deterred you from visiting us again in the future.
Couldn’t have been simpler
Couldn’t have been simpler. Ordered on line, paid on line, easy pick up from Todmorden. Highly recommended
27 september 2023
Home delivery
Easy to order online. Was advised driver would contact me regarding delivery date but goods ordered were left at front door without notification. Would have given 5 stars apart from this
20 september 2023
Brilliant service from Jackie who was…
Brilliant service from Jackie who was absolutely lovely and did everything she could to help. Also, excellent service from Sean.
12 september 2023
Always enjoy my visits however…
Always enjoy my visits however sometimes difficult to find staff when you need help .
11 september 2023
Excellent service
28 augustus 2023
Everything delivered on time and with a…
Everything delivered on time and with a smile.
15 augustus 2023
Definitely trailing lobelia
We bought trailing lobelia from Gordon Riggs Rochdale, the only trailing going on is ours trailing behind the lucky people who actually got trailing!!
20 juli 2023
Review zonder uitnodiging
Fast delivery of the voucher
6 augustus 2023
Loads of good quality products and…
Loads of good quality products and friendly helpful staff
6 augustus 2023
Great place to shop.
I do enjoy visiting this garden centre. Great service and range of products.
27 juli 2023
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