I was having problems logging into my account esp getting the code into my app .Help and support was offered by Kelsey as to what was best to do. Success and I am now able to use the 25% discount for... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Sarah was most helpful and sorted my issue out with no fuss. The tone of her reply to my query was top drawer; first introducing herself by name, before explaining how to solve my issue and then fin... Toon meer
Bedrijf heeft geantwoord
Gourmet Society. I have joined Gourmet Society through Dogs 4 Rescue Lottery which gives me free membership to Gourmet Society which means discounts on restaurants, cinema's etc. I couldn't get my... Toon meer
Bedrijf heeft geantwoord
When my app stopped working, I reached out to customer support and was assisted by Georgina. From the start, her communication was excellent. She kept me informed every step of the way, provided timel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Gourmet Society
Geschreven door het bedrijf
Introducing Gourmet Society.
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Download our app.
Start using your membership straight away by downloading the free Gourmet Society app to discover restaurants, access movie e-codes and more.
Trial for free.Become a Gourmet Society member today with a free 30 day trial.
Contactgegevens
Verenigd Koninkrijk
- help@gourmetsociety.co.uk
- www.gourmetsociety.co.uk
4,8
Uitstekend
8K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very quick and helpful service by…
Very quick and helpful service by Georgina. Very pleased.
29 april 2026
Antwoord van Gourmet Society
Lovely to see the feedback regarding Georgina is wonderful.
Antwoord van Gourmet Society
Wonderful to see this experience, thank you for sharing.
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear you received great service and a quick response.
We appreciate you taking the time to share your experience, and we’re always here if you need anything in the future.
Registering
I had a spot of trouble getting registered through the app after being referred through The Veterans Foundation.
Robyn helped me out and registration all complete.
22 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear that Robyn was able to help you get everything sorted after you had some trouble registering through the app. It’s great to know your registration is now complete.
Very helpful and sorted my issue.
21 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear that your issue was sorted and that you found the support so helpful.
We appreciate you taking the time to share your experience, and we’re always here if you need anything in the future.
Great customer service
Georgina dealt with my issue promptly and efficiently. Thank you.
17 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear that Georgina was able to resolve your issue promptly and efficiently.
We appreciate you taking the time to share your experience, and we’re always here if you need anything in the future.
I had the response I hoped for
I had the response I hoped for, given understandable help.
16 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear that you received the help you were hoping for and that everything was explained clearly.
Had an issue logging on
Had an issue logging on. Reported the matter last night and by midday today - everything sorted. First class service from Alana
16 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear that Alana was able to get your login issue sorted so quickly. It’s great to know everything was resolved by midday after you reported it last night.
Quick and effective service
Quick and effective service, the advisor Keisha was excellent.
15 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear that you received such quick and effective service, and it’s great to know that Keisha took excellent care of your query.
You resolved my problem very quickly
You resolved my problem very quickly. The wording in the email was helpful, respectful and easy for me to understand.
15 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear that your problem was resolved so quickly and that the email you received was clear, respectful, and easy to follow.
We appreciate you taking the time to share your experience, and we’re always here if you need anything in the future.
My first experience with GS
I had difficulty setting up my account, my mistake i must add.Georgina was very helpful, the help i received was clear and easy to understand and my account was up and running in no time
15 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear that Georgina was able to help you get your account set up, especially after the initial difficulty. It’s great to know her guidance was clear, easy to understand, and got everything up and running quickly.
Excellent service
This is the second time I have contacted the customer service department and have had excellent service both times. Keisha is so helpful, professional and friendly which is very unusual today. Top marks.
15 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear you’ve received excellent service each time you’ve contacted us. It’s wonderful to know that Keisha has been so helpful, professional and friendly, feedback like this means a lot.
We truly appreciate you taking the time to share your experience, and we’re always here whenever you need support.
Helpful and friendly
Robyn was extremely helpful and I had my membership renewed in less than 5 minutes. Knew what my problem was straight away and gave me full details of what to do to reregister my membership.
I look forward to saving more money.😊
14 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear that Robyn was so helpful and got your membership renewed in just a few minutes. It’s great to know she understood the issue straight away and gave you clear steps to re‑register your membership.
We really appreciate you sharing your experience, and we’re delighted you’re all set to enjoy more savings ahead.
Membership query
I had a query as couldn’t redeem my Gourmet Society membership for 2026.
After sending a message I received a reply from Georgina explaining what to do. Thankfully the instructions worked and all’s well for another year.
14 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear that Georgina was able to guide you through the steps to redeem your 2026 membership. It’s great to know her instructions worked and everything is now sorted for another year.
Antwoord van Gourmet Society
We really appreciate you taking your time to share your customer service experience. Thank you for the lovely comments regarding your advisor Sarah.
Customer service is excellent
Customer service is excellent, the lady Georgina helped me and sorted everything really fast and easy for me.
Looking forward to using this.
9 april 2026
Antwoord van Gourmet Society
We really appreciate you taking your time to comment with your positive feedback for Georgina and sharing your customer service experience, which is always welcomed by the Gourmet Society team and celebrated as it lets us know we’re on the right track!
Quick resolution
I got a speedy resolution from Georgina the resolved the issue i was having.
9 april 2026
Antwoord van Gourmet Society
Thank you for the lovely comments regarding your advisor Georgina.
Anything else we can help with or any queries that pop up, please do contact our lovely team.
Lovely lady who got in touch with me…
Lovely lady who got in touch with me and sorted my problem straight away
8 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear that our team member got in touch so quickly and was able to sort everything out straight away.
We appreciate you taking the time to share your experience, and we’re always here if you need anything in the future.
Sarah in Customer services
To be honest the lady (Sarah in Customer services) who helped me was brilliant . I had an App issue that I could not resolve, she assisted me greatly. Responded quickly & efficiently to my queries, in a language I understood & she didn't stop until the matter was resolved for me. Thankyou Sarah
8 april 2026
Antwoord van Gourmet Society
Thank you for your review. I’m really glad to hear that Sarah was able to support you so brilliantly. It’s great to know she responded quickly, explained everything clearly, and stayed with you until the app issue was fully resolved.
Excellent customer care
Excellent customer care. Thank you for dealing with my issues so promptly and efficiently.
7 april 2026
Antwoord van Gourmet Society
Lovely review, thanks for sharing your experience.
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