Grosvenor Casinos Reviews 

Disgusting con artists! Stole my £45 deposit by locking me out of my account as I was winning a poker tournament. No valid reason for the block - after passing verification (and getting an email saying I passed verification) I get another email saying they need more information in order to verify me: ID, selfie with ID in hand, bank statements, utility bills, etc. Why don't you ask for a picture of my a**ehole as well?
I understand nothing will satisfy them and they will keep asking for more and more information until you give up.

Avoid like the plague !!

Fluffy favourites no bonus or stake win again.

Edited.
More deposits and not even a stake win playing goonies.

Absolutely shocking.. from £50 to £0 with one line pay of 20p. It's taken over £200 off me with no significant return or even a decent win. don't waste your time or money here it's a scam.

App is total garbage. Firstly they need to sack the app developers, almost every 45-60 mins the app just randomly shuts itself down for no reason, you could have bets ready to go or mid play and boom app shuts down, you log back in and return to the table to only find you would have won. I have had a new phone this week and the app still does this even on my new phone and the newly downloaded app , literally the only app on my phone that closes itself down like that. Because I’ve had a new phone I know it’s not the phones but more the poor development and design of the app. It really makes a bad experience. Surely I’m not the only person player experiencing this. I’ve complained to Grosvenor and told I must provide proof of this technical issue and proof of the cleared bets for compensation……. What planet are there people on, how can I provide proof of cleared bets and proof the app shuts itself down all the time. Also this is across the board the RTP on slots and roulette is shocking, don’t bother with the slots you want by win big

Absolute scam, deposited 300 and my biggest win was 13 quid. The worst casino I've ever used and that's saying something. Hope the gambling commission catches on to there lies on rtp. Save yourself a boring no thrill session and try another provider.

Esperaba un trato justo, pero me he encontrado con problemas constantes y restricciones incomprensibles.

I signed up for Grosvenor Casinos because I expected an established UK brand to offer a smooth and reliable online casino experience. The website looked decent enough, but after spending some time playing, it became clear that the platform wasn't nearly as polished as I expected. I found myself using boomingslots.plus more often because the bonus terms were much clearer and it was easier to find the games and payment information I was looking for

The biggest frustration was how underwhelming the promotions turned out to be. The offers looked appealing on the surface, but once I read the conditions, the wagering requirements and restrictions made them far less worthwhile

The withdrawal process is advertised as usually within 15 minutes, but this is misleading as this is only once it has been processed by them, not as it appears. I understand that withdrawals vary which is fine, however the way the process is advertised is deceitful. I waited 13 hours for a withdrawal, and then it was only half due to a card being changed, even though I had deposited on it. The customer service guys are unable to amend this so I had to wait for my bank to decline it and then withdraw again, despite it being in pending when I made customer service aware

I have a question for G.casino. Please describe how and why are you so tight? Why people can't have some fun? Why people can't win at least something so they can say "I really recommend this site". Golden chip "10p" ! Are you joking or what? 2 years I didn't play anything. Tried to have some fun, played roulette for 20 quid, hoping to kill some time like win some lose some. No biggy. But you people are scumbags of the lowest. Its all about ripping off . Well, the best thing we can all do about it is not playing at your site and not giving any amount of our money. That hurt is it not???You are all the same. And please dont start with "we apologise"... or "for fair play our random gen. number". Discussing

I've given 1 star because I can't give 0 stars.
DO NOT BOTHER. I have never been on a site that is so rigged.
The poker is totally unwinnerble. I've been playing poker for over 30 years and have never seen boards so disgustingly fixed. You can have the absolute nuts, and your opponent will hit the only 2 cards in the deck to beat you EVERY TIME.
Stay away

website is not a scam, you can win, it’s like any other online casino they will always win over you. That being said i deposited 40 pound, got to 200 pound but like the degenerate i am i spun it all away. i kept putting 20 pounds in until i was overall about 160 pound out of pocket ( my last 160 to my name by the way) and then i won 450 pound. withdrew with no problems and set a deposit limit. please gamble responsibly this stuff is so scary counting myself very very lucky but overall it’s a good site works well

I cannot believe my experience at Grosvenor Casino, Westbourne.In my opinion, it felt like a complete scam. I have spent thousands of pounds there, including over £1,500 on some visits, and I never seem to get any decent spins or wins. It just feels like they take your money.I would never recommend this place. Please think carefully before you go. I don’t want anyone else to experience the disappointment and frustration that I have felt.
I have paid a very high price for this experience, and this is by far the worst casino I have ever been to. I sincerely wish everyone the best, but my advice is: don’t make the same mistake I did.

Really poor, manager pulled me aside to question me on what I was spending, been a regularly client for over a year , appreciate due diligence as run my own business but embarrassed by confrontation in front of my colleagues , felt like a criminal-Avoid- you never win really as machines set so low - will never go back

Slow withdrawal process. Will accept and take your money without hesitation however when it comes to withdrawing your money they will delay the withdrawal process, day 10 of waiting for my funds although they accepted the deposits of £1500 within 3 hours. Gambling Commission has already been informed as they believe they are breaching their licence conditions. No social responsibility and breaching the code of conduct. Absolutely greedy trying to get out of paying what I'm owed

You know a member of their team will come and say "We are sorry that you had a...." - This has nothing to do with bad luck, you could have the greatest luck in the world and you will never win at this site, the odds are so heavily stacked against you that even after 500 spins, you win absolutely nothing. The laws of probability do not apply to this website, how they can get away with this is beyond me.

Here are my results playing at this Casino, every month it is the same outcome but please look at this nonsense. 77% of returning £0.00 - You finally get 1 free bonus game and earn £1.47 from that game. Absolute joke of a casino, avoid at all costs. They're scamming you on a daily basis and it should be illegal. Scumbags.

From the transaction history you uploaded:

Total deposited: £60.00
Total spins (wagers): 439
Spins returning £0.00: 337
Spins returning a positive amount below £0.20: 68

That means:

76.8% of all spins returned nothing (337 / 439).
15.5% returned something, but less than your £0.20 stake (68 / 439).
Only 34 spins (7.7%) returned £0.20 or more (break-even or profit).

So, out of 439 spins:

Result Count Percentage
£0.00 337 - 76.8%
£0.01–£0.19 - 68 15.5%
£0.20 or more - 34 7.7%

Went to visit the Casino in Hanley, been a few times and i am a member. was refused my entry till I proved proof of funds in case i loose to much. offered to show them my bank account online. They wanted my to send them screen shots of my bank. Are they really being serious!!

This company needs a no star rating there offers are misleading... they will not give u free bet credits until 3 days after the game and that's if you even get it. VERY POOR I HAVE NEVER HAD A COMPANY MAKE U WAIT 72 HOURS AFTER THE BET TO CLAIM YOUR PROMO DO BETTER.

Scummy site, no win after no win after no win, i accidentally put my bank security number in wrong and it still allowed a deposit, to test it i tried again and definatly put the wrong code and was still able to deposit, stay away from this.site, how can that be safe

RNG on live wheels, everything is calculated to lose I had 99% of the board covered and every time it hit the loser
Sick of casinos using RNG for there roulette , can’t say anything really because I’m the mug that played , I would recommend no one play anything live because the game is rigged, RNG is not there to help you it’s to help casinos use it in there favour, we don’t need it , it was already random, RNG is used to cheat the player

Would give 0 stars if could signed up.and deposited few times.
Won a bit of money went to withdraw and blocked my sccount and requested id documents
Sent all documents off and then said they believe am gambling using third party which is not true! Never recieved winnings of £5000 stay well clear from this site