Grosvenor Casinos Reviews 

1.740
TrustScore 1.5 uit 5

1,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Terrible site , very little winning done & very small base wins , bonus non existent keep your money in your pocket these robbers will skin you alive ! Thy come on with their usual bullshit , it’s ran... Toon meer

Beoordeeld met 1 van de 5 sterren

Total disgrace badly maintained app, the worst I have ever seen, constant crashing mid bets which results in many loses which are not of my fault, absolutely disgusting way to treat customers

Beoordeeld met 1 van de 5 sterren

So I went to Goliath 3 days last week, 5 buy ins so 1k in entries which Grosvenor took a 1/5 in fees. I bought in cash 3 times won once and lost twice, also lost on the casino not once was I asked for... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely shocking casino site people don't sign up there is no chance to win slots pays nothing hard to bonus and when u finally get one it pays 10x

Bedrijfsgegevens

  1. Casino

Informatie afkomstig van verschillende externe bronnen

Welcome to Grosvenor Casinos, where you will find an unbeatable gaming experience and everything you need for a fantastic night out


Contactgegevens

Houd rekening met het volgende

1,3

Zeer slecht

TrustScore 1.5 uit 5

2K reviews

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1,3

Alle reviews

(1.740)

192 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Promotional Con

Was forwarded an email from the company bet £10 on the King George on Boxing Day (today) and receive 2 x £5 Free Bets to use at Kempton the following day, The 27th. All terms were met and the £10 placed. NO SIGN OF THE 2 X £5 FREE BETS. Contacted their Customer Support who seem to have no idea about anything . Or do they ? The strange thing is the email associated with the account to which they sent the offer is now being identified as spam their end. It's a con without a doubt. Thankfully I withdrew all my funds before raising this issue

26 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't fall for the intoductory offers

Don't fall for the intoductory offers, if you win (as I did), they will lock you out of your account and ask for loads of additional information...photo id, utility bills, bank statements etc. If you then choose to close the account they only refund your original deposit. They use regulations to rob you of your winnings which is criminal. Avoid any Rank Group gambling companys.

24 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

App / site allegedly rejecting winning bets

Regarding the review below claiming that the app / site rejects winning 'live' roulette bets. I believe that the reason this happens is that there is a delay in the video so that the result is known to the casino operator soon after the bets have been placed, while the video shown to you is still showing the roulette ball spinning around.

Allegedly, if the result is a bad result for the casino operator, e.g. your number will hit resulting in a large payout to you, your bets are then 'rejected' as if allowed then the casino would lose money on that spin, the last thing they want! The delay between the result and the video allegedly creates the opportunity for them to do this.

Check out the Trustpilot reviews for Evolution gaming. This phenomenon also allegedly occurs with other 'live' games and 'live' game shows etc.

21 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Deposited 34 pound got a 30 pound bonus…

Deposited 34 pound got a 30 pound bonus there was a 1500 wager requirement what I completed after winning off the bonus money I cashed out 500 pound and left 277 in the account then they closed my account mid play and wanted documents to prove who I was after my verification was already successful after sign up they then refunded my 34 pound deposit and told me to send documentation to keep playing. Avoid this site at all costs

13 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Grosvenor Casinos grand prize wheel is a joke.

The Grand Prize Wheel promotion is an absolute joke, The tagline “EVERY SPIN COULD BRING A WIN” is false, In certain accounts (such as mine) it is “EVERY SPIN BRINGS NO WIN”

It as a joke, my wife’s account she gets a good mix of wins and no wins, but my account is almost 100% NO WIN. I do not believe this is a random game, I am convinced that this is targeted and their system has restricted my ability to win on their game, so my question is now, how many other games are they restricting my ability to win on, I have now completely stopped playing any of the slots on their site, and I no longer put my membership card in the casino slots until such time I can trust their games to be fair again.

11 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I was asked by a casino manager to…

I was asked by a casino manager to provide bank statements and payslips to prove my legitimate income. This struck me as deeply ironic—casinos themselves profit from gambling, which is not exactly an ethical source of income.

That request made me step back and reflect. Why should I hand over my private financial details to an industry that thrives on risk and chance? It felt intrusive and hypocritical.

In the end, I decided to walk away from gambling altogether. I see it now as a blessing in disguise—being asked for those documents was the sign I needed. I feel protected, and I’m grateful to have moved on from that world.

5 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please go with the bad reviews and…

Please go with the bad reviews and spend your money elsewhere. Signed up for the “new customer “ bonus deposited my money via PayPal then it said you don’t qualify if you use PayPal so I deposited again using my credit card, still no bonus, eventually got to msg a ‘person’ who was unbelievable unhelpful they said I didn’t qualify because it doesn’t work for a second deposit, total rip off…..

26 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I want to make this very clear

I want to make this very clear, I'm not a disgruntled player that's lost thousands in the casino or online. Because when you gamble you don't expect to win all the time but you don't expect to lose all the time either and it's the manner in which you lose. It's blatant and brutal. Landbase or online they use various software A.I to defraud everyone who plays. Ask grosvenor what software system they use and if they say playtech, evolution gaming or pragmatic pla. Then I advise you to read the reviews for these companies and what you will find is people who have woken up to the scam. Alot of people don't belive it when you tell them they are being robbed because they can't comprehend that a so called legit place would do this to them. Play it on line and watch how the ball suddenly starts doing gymnastics, slowing down, speed up sometimes the ball flies off the wheel because natural gravity is up against being manipulated. I think the percentage in which they take from using this system is 99.9%. I've put it down to lock down. They lost so much money they had to turn the notch up to get back the money. Please everyone do not play in any casino unless you like losing money. Sky bet, paddy power, Ladbroke, the list goes on they are all crooks who use this very A.i to rob u

24 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Their on line slots are the worst…

Their on line slots are the worst paying in uk .they moniter and control how much you can win .absloute joke of a company .no wonder their venues are so quiet with hardly any customers .grosvnor is to greedy thats the reason they are loosing all their regulars

24 november 2025
Review zonder uitnodiging

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