Handles & Hinges UPVC Maintenance Ltd Reviews 

I got a quick response to my enquiry about extra keys and was advised to buy new handles instead. The website was clear about which ones would fit so I ordered a set which arrived three days later. Easy to fit and look much better than the old ones. If I'd known it was this straightforward I wouldn't have spent hours trying to source the right keys.

I ordered some door handles, unfortunately DPD delivered them to the wrong address. Spoke to Rebecca at Handles and Hinges, she was super efficient and got the problem sorted very quickly. Would highly recommend this company.

I recently bought some flipper gasket from handles and hinges and the dimensions they show on their website matched those of the old gasket. The insert bead size and the distance across the flipper were the same. However the gasket width at the top (exposed on the outside of the door) was much thinner and did not look in proportion to the picture shown. So would be useless in the door. This order was non refundable so be careful when ordering gasket.

I've recently moved into a property with a locked window and no key to fit it, with little to go on but the image of the handle this company resolved my query within 2 minutes of me sending the email query, that was yesterday, following their speedy reply I ordered a set of 3 keys from Handles and Hinges to cover every lock the manufacturer had used over the years of production and they arrived this morning, I now have a key to open my window and I'm well happy.

Great fast service...

Had a really good experience with them. Sent a photo of my window handles on a weekend, got a reply with a link on Monday - bought the keys and they were there on Tuesday. And, most importantly, the keys worked!

Happy to recommend Handles & Hinges uPVC Ltd for their multifit patio door wheels. Have been looking for new wheels for my 30 year old Magnet Aluminium sliding doors for the last few years with no success. Found this company online through their Magnet patio door wheels original part listing. Luckily for me they are out of stock and I opted for the multi fit option which is 2 sets of 2 wheels "low" & "high" Ordered and the wheels arrived 3 days later. Fitting involved a bit of fettling and drilling to install the new wheels, the "low" set worked for me. Sliding door now as good as new.
Posted the unused pair of Wheels back late on Thursday and notified of refund at midday Friday.
Good product with 2 wheels to each unit rather than the original 1 wheel & made in steel rather than original alloy. Fairly sure the wheels will outlast the doors. Will use this company again if I need parts for windows or doors.

Couldn't have been more helpful or accommodating. They switched a part that wasn't quite right and the replacement fits and works perfectly.
Good communications from their office and prompt delivery.
Recommended.

Very fast delivery & well packaged.
Also, when I discovered one of the handles was the wrong size, the return and refund was processed very efficiently.
Would certainly purchase from this company again.

I cant speak about their hinges but their handles came quickly and good value if you need some to fit behind shutters.

I don't usually leave reviews but I wanted to call out the excellent service from the team at Handles and Hinges. We'd moved into a new house and all of the window hardware needed to be replaced with something more modern, including the patio door handles, hinges and all 62 of the window handles. Everything was ordered and delivered within a few days with great help from Jackie and the team in the office and through a reputable courier. The website is also very clear with detailed drawings, very helpful if, like me, you don't know what you are looking for.

Excellent service. The handy fittings guide allowed me to order the exact parts I needed which arrived a couple of days later. First class, guys, keep it up!

Moved into new house and no keys whatsoever for the uPVC windows which were all unlocked, thus invalidating our home insurance and also a risk for the 5 yr olds bedroom. Sent a picture of handle and lock - reply within 24 hrs saying which key I needed. Ordered 12 keys at a very reasonable price and they arrived 2 days later. Keys worked perfectly. Really impressed and big thank you to handlesandhinges.co.Uk. Would definitely recommend if you find yourself in same situation when moving into a new house.

Fantastic service. Ordered a large number of replacement handles for old upvc windows. They arrived the following day and fitted perfectly. Great quality handles and great appearance. Very impressed. Will use company again.

They make it really easy to find a replacement door handle. Competitive pricing, good quality, fast delivery, I’m very happy with my purchase.

Recently ordered a door handle that every other company said was no longer available, I got one from this company and it was an amazing price as the handle feels of a high quality and fitted perfectly.
The item was sent out really quickly arriving in a few days which was very impressive. Happy to recommend and would happily use them again.

After making a mistake with my order receiving the wrong size hinges, they didn't then rush or prioritise my corrected order in anyway, instead just put me on the general 'to do' list, as a result I lost 3 days waiting for them and upset my valued customers deadline...

Can't fault at all. Took pictures of the handles on a Saturday afternoon, they came back first thing Monday with the correct key needed. Ordered Monday afternoon got the key on Wednesday

I am so impressed with this company. We recently bought a place and found that the bedroom windows were locked shut with no key for it. I sent a photo in to Handles and Hinges of the window lock and they sent me the exact key that I needed for a very reasonable price. I was a bit sceptical as to whether it would actually fit but it worked a treat and now we can actually open the windows which don't look like they had been opened in a very long time. I would definitely recommend to anyone in a similar position.

Totally useless to deal with, rude and shipping times are a absolute Joke.

paid the max £6.99 for courier service on Friday at 1145 am . Emailed on the weekend to ask where my parcel was.
On Monday at 11am told shipping would take place this afternoon??
when I questioned this was told " were not amazon!! and a rude email.
I questioned why offer a fast shipping service but then not bother to post for almost 4 days and told " was ordered to late Friday?? 1145 am too late to ship..... ??
we don't work weekends.... and obviously don't ship before Monday afternoon??.
Was then told if not happy with shipping times will refund after already waiting 4 days for a job to fix broken windows .

I finally received my order on the Thursday so almost 7 days after ordering and paying the most expensive shipping costs.

Totally useless company to deal with .

Awesome service. Sent them a picture of our window locks and they responded within half an hour with a link to the correct keys. Would use again!