The Handmade Christmas Co Reviews 

Beautiful item.
Great service

Great gifts great service speedy delivery granddaughter loves her new tree decoration will use again.

Quick delivery , great smell only disappointing thing was it seems to burn inconsistently

Always good communication and quality goods.

We absolutely love the personalised crackers. We order the every year they are lovely.

Personalised Christmas tree ornament is superb - especially as perfect price through O2 Priority.

I love the personalised tree decorations.

What a fantastic find this company is. Ordered a personalised Father Christmas letter with a “nice list” pin badge. Came very quickly and such a gorgeous looking letter! Came in a separate envelope so our son didn’t see it, but his letter has now name and address so we can pop it by the front door.
Will be telling everyone about this company!

Item purchased through 02 priority excellent product and exceptional service

Order and delivery very smooth and quick and item very well crafted

Easy to order kept informed when dispatched and it looks great

I placed an order late september with a stated delivery date. I stayed in all day but no order arrived and no update with tracking details. I phoned and was told an item in my order was out of stock and that it would arrive "in a week or so". I waited again, e-mailed and told the same story. I phoned again a week later, same story - arriving soon. I had to make all the contact, the company didn't attempt to contact me once. It eventually arrived in the middle of November. No apology

We ordered three stockings though for our mum, one was a lot smaller than the other two, we rang and emailed customer service and the Handmade Christmas Company, they have not and they said will not rectify the issue as they are handmade, one stocking is clearly a lot smaller and we think a new stocking could be made to replace the smaller one we have paid for, I wrote to the company in response below to customer service with a picture of the faulty stocking:

'Good morning,

Thank you for the email.

As all products produced by a manufacturer, we presume you have a quality control process, clearly the stocking is smaller and does not qualify as being acceptable even though it is handmade. Handmade products are made to the same finish, size consistency is very easy to achieve.

Kinds regards.'

Received candle really quickly.. so pleased with it, it looks and smells amazing would definitely recommend

As always delighted with the goods I have received however disappointed that you no longer do the cylinders to store the Christmas Sacks. They were a great gifting addition and keepsake to store for years ahead.

Lovely personalised wooden tree decoration, great value.

Excellent product and so nicely presented.
Delivery was as promised
Ordered 5 now 👍🏻

Really lovely Personalised Christmas Decorations that were delivered in a couple of days.
Lovely Idea for a Christmas gift