Hand Roasted Coffee Warehouse Reviews 

326
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Has a great selection of good coffee beans roasted to what I desire,have subscribed to 3 weeks standing supply , keep it up

Beoordeeld met 5 van de 5 sterren

Have been purchasing coffee from these guys for 3 years - We’ve enjoyed trying different blends & our new favourite is DGC Expresso blend The French Vanilla is also really decadent... Toon meer

Beoordeeld met 5 van de 5 sterren

After buying coffee from costco for a long time, we decided to switch it up. We wanted something that was delivered to our home, coffee that was fresh and authentic, and we wanted to move away from a... Toon meer

Beoordeeld met 5 van de 5 sterren

Royal Mail messed up the delivery but the folks at Hand Roasted Coffee sorted it out swiftly and with a real personal touch. Excellent customer service. Oh, and the coffee is top-notch also. Will defi... Toon meer

Bedrijfsgegevens

  1. Koffiebranders

Geschreven door het bedrijf

A FAMILY RUN COMPANY AMAZING COFFEE AT AFFORDABLE PRICES. TRUSTED BY 10,000+ CUSTOMER'S NATIONWIDE. FREE DELIVERY ON ALL ORDERS. TRADE AND WHOLESALE ACCOUNTS AVAILABLE! 💼


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

326 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,7

Alle reviews

(326)

36 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good quality beans

It took couple of days to arrive, cause they roast to order which is great as you get a super fresh coffee, its worth to wait. I drink black coffee usually brewed in hario v60, chemex and aeropress, and i can highly recommend single origins from them.

24 mei 2025
Review zonder uitnodiging
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Antwoord van Hand Roasted Coffee Warehouse

Thanks so much Antares :)

Beoordeeld met 2 van de 5 sterren

Late delivery

Sorry guys, I didnt even get the coffee yet so cant really score the taste - I hope it will be great - but on the website you guys are saying 2-3 working days shipment yet here we are, ordered on 22nd of may and only today i actually got email saying 'congratulation we shipped your parcel' i mean... 7 days to send a parcel?

22 mei 2025
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Antwoord van Hand Roasted Coffee Warehouse

Thanks for your feedback, and we're really sorry again for the delay with your delivery.

We fully understand your frustration — your order was placed just before the Bank Holiday, which unfortunately caused some disruption with dispatch and Royal Mail tracking updates. While these delays were out of our control, we know it doesn’t make the experience any less frustrating, and we truly apologise for falling short of our usual 2–3 working day promise.

As a small family-run roastery, we pride ourselves on quality and service, and we did our best to make it right — including sending a follow-up email with your tracking link and offering a £5 voucher toward your next order as a thank-you for your understanding and patience.

We confirm with tracking you’ve since received your coffee.
Thank you for supporting our family run company.
We look forward to roasting for you again soon :)

Beoordeeld met 5 van de 5 sterren

My excellent choice for what I was…

My excellent choice for what I was searching for! I was looking for amaretto flavoured coffee beans and was so pleased to find them here. Excellent service and delivery, delicious tasting beans, in well designed packaging to keep the beans sealed for freshness. Thank you.

27 maart 2025
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Antwoord van Hand Roasted Coffee Warehouse

Thanks for your lovely review!! :D

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service - when the first order didn't reach me, Jess was very quick to resolve the issue and resent the order which was received promptly. I am very impressed with this company and will look to order from them in future.
I've not tried the coffee as it was a gift but been told by the recipient the mocha is delicious!
Thanks again Jess for your help!

14 april 2025
Review zonder uitnodiging
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Antwoord van Hand Roasted Coffee Warehouse

Thanks Muriel, pleasure to ensure you get our amazing coffee delivered- we can't wait to roast for you again <3

Beoordeeld met 5 van de 5 sterren

Very good coffee

I ordered two packs of coffee i was waiting for this one week.
The coffee are very good
I like them

24 maart 2025
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Antwoord van Hand Roasted Coffee Warehouse

Nice straight to the point honest review! thanks so much & we appreciate you supporting our family run company :)

Beoordeeld met 5 van de 5 sterren

Always good or outstanding coffee

Always good or outstanding coffee. I adventured to buy the most expensive special one 'liberty' and I am enjoying it. Great flavour!!!!

9 maart 2025
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Antwoord van Hand Roasted Coffee Warehouse

Thank you! Liberty is top notch speciality coffee so we are glad you are loving it :D

Beoordeeld met 5 van de 5 sterren

Great variety of flavours

Great variety of flavours, the ones I have tried so far have been very tasty. The cost is reasonably high compared to coffee that I have bought elsewhere. But due to the taste and variety I would probably buy again.

I use a Timemore esp cs3 grinder, and make either espresso type or Americano using an Aero press, the result is a very tasty drink.

Specifically I have tried chocolate hazelnut beans and vanilla hazelnut decaf so far

20 februari 2025
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Antwoord van Hand Roasted Coffee Warehouse

Thank Kieran! Look forward to roasting for you again soon :)

Beoordeeld met 5 van de 5 sterren

Always great coffee

Always great coffee, always delivered on time or when requested. Really pleased. Strongly recommend the vanilla hazelnut blend just because it’s my favourite 🥰

16 januari 2025
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Antwoord van Hand Roasted Coffee Warehouse

Thanks Richard, you're a real one and we seriously appreciate your support over the years <3

Beoordeeld met 5 van de 5 sterren

Excellent flavoured coffee

Excellent flavoured coffee. Very good customer service. I will continue to subscribe.

30 december 2024
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Antwoord van Hand Roasted Coffee Warehouse

Thanks Sarah, may we say.. you have excellent taste in coffee! ;)

Beoordeeld met 5 van de 5 sterren

I absolutely love this company.

I absolutely love this company.
It's such a pleasure to deal with them.
This is my second time ordering coffee from them, and it's the best coffee I have ever tasted.
Such a large selection to choose from with fast distance really quick delivery.
I would highly recommend this company!

30 november 2024
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Antwoord van Hand Roasted Coffee Warehouse

Hi Lorna, what an amazing review - we really appreciate your support and are thrilled to be your regular caffeine dealer :D

Beoordeeld met 5 van de 5 sterren

After Royal Mail lost my initial order…

After Royal Mail lost my initial order which never arrived, a quick email to hand roasted coffee warehouse and I had a new order replacement two days later. Impeccable service. And coffee is absolutely fantastic. Cannot recommend enough. Brilliant 5 star

14 november 2024
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Antwoord van Hand Roasted Coffee Warehouse

Hey Adrian, we will always go out our way to ensure you get your coffee! look forward to roasting for you again soon :)

Beoordeeld met 5 van de 5 sterren

Easy to navigate the website,quick…

Easy to navigate the website,quick delivery,great tasting coffee 😊

20 oktober 2024
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Antwoord van Hand Roasted Coffee Warehouse

Thanks Mandy, we do invest a lot into our customer user experience to ensure you have a smooth time using our site 😊 GLAD YOU LOVED THE COFFEE!

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