Happicabs - Essex Taxi Service Reviews 1.933

The taxi claimed to have turned up but didn’t. When I spoke to the driver her had gone to totally the wrong location and tried to blame me. Disgusting service

Our driver from Braintree train station to home on Friday 27th November was exceptional. He was there when the train pulled into the station and was extremely pleasant and polite. To add to this my husband left his hat in the taxi and the driver went out of his way to come back today and reunite it with him. We cannot recommend it higher. Thank you

Friendly polite driver and a great journey, thank you.

Booked taxi day in advance but Happicabs only allocated a taxi AFTER I called asking why it was late. Turned up 20 mins late. Gets 2 stars because the driver was pleasant

Very reliable. Always on time. Never let me down. Polite, helpful , safe drivers.

Prompt answer to initial call. Advised when taxi is on its way and arrival. Very pleasant, helpful driver.

Why your drivers have to cary two billing machines: one for the happy cab and one for himself. They give different prices for identical length of journey. One driver wanted me to pay before journey £12 “standard fare”; otherwise he won’t go! The return journey was a different driver. He took a long time to let me have the price at the end of journey. He found £11.50 on his phone but as soon as I mentioned that the forward journey was £12, the driver insisted that he wanted £12 too! It’s all about honesty and integrity of a taxi company or any public transport. Perhaps I should go to Fareway next time after years of loyalty with happy cab!

Great friendly driver highly reccommend

Arrived on time with a nice polite driver in a nice clean car provided a pleasant journey cannot complain I will definitely use again.

Absolutely professional!!!
All the drivers was professional and really helpful for me and it’s really nice and was helpful to use the APP
Thank you HAPPICABS

Booked a cab an hour in advance. 10 mins late - (hadn’t been marked as on way either) called up was told ‘not to worry’ would be around 5/7 mins. So in total 20mins late. Well I will worry as I missed my train- ended up cancelling the cab.

I have previously had to cancel a pre-paid cab and never got a refund having called 3 times. I suspect this time there will be no refund either. Disappointing and disgusting attitude and service

Arrived on time, car was clean and accessible

amazing service very lovely gentleman wasn’t uncomfortable whatsoever and normally am with male drivers!!! definitely recommend

Such a lovely guy! Great driver wound highly recommend we felt very safe me my wife with our 11month year old son

A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (not like some other taxi drivers were you get hit by the smell of stale cigarette smoke as soon as open the door!) The driver was polite & kept me updated of his arrival via mobile/tracking. This was my first time using Happycabs & it won't be the last.

Great service, the taxi was easy to book and arrived punctual. Very reliable.

The company is really reliable and give a time to be picked up by and track the driver

Booked through the app, which apparently believes in mystery over clarity — no mention of how many passengers the vehicle can take. We were five; the taxi was four; the maths did not add up. The driver’s attitude didn’t help either. A little transparency (and politeness) would go a long way.