Absolutely horrendous customer service regarding an issue with my order quality. My purchase was made in April and the refund has still not been processed, lots of avoiding refunding and ignoring emai... Toon meer
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Lees wat reviewers zeggen
After I posted here I suddenly got email/money back BUT only 50% refunded and no advice on returning bulb. My outstanding £19.99 is of REAL value to me. The offer of a credit note against future purc... Toon meer
Order arrived in reasonable time but missing one of the two items ordered , a hand scribbled note on delivery note saying “ out of stock , returned” no prior notice of order shortage or emails or... Toon meer
Bedrijf heeft geantwoord
I placed 2 orders with them before l saw all of these reviews and was kicking myself for not checking first, but l emailed them with my concerns and they replied promptly saying my order would be disp... Toon meer
Bedrijf heeft geantwoord
2,4
Slecht
479 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Arrived……eventually
It took so long for my order to arrive that I began to think I had been scammed. I emailed the company but it was another week and a half before I got any reply. However, the items arrived eventually in good condition, so that was fine. I doubt I would buy from them again though in the future.
20 maart 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Johnny,
I’ve read your review and can see how the length of time it took, along with the delay in getting a reply, would have left you questioning whether the order would arrive at all — that’s understandably unsettling.
It’s good to hear the items did reach you in the end and arrived in good condition, and I appreciate you taking the time to mention that.
We’re continuing to review how we handle updates and response times so there’s more clarity for customers while orders are in progress.
Great service for me thx
9 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Gary,
Thank you for your kind feedback — I’m glad to hear you had a great experience with the service.
The ranunculus I bought were soaked…
The ranunculus I bought were soaked before putting them in the ground and 3 weeks later they are emerging from the ground. Really pleased with the order and nice to support a smaller company.
5 maart 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Ruth,
Thank you for sharing your experience — it’s great to hear the ranunculus are now starting to emerge and that the preparation before planting worked well for you.
We really appreciate your support and kind words about us.
Antwoord van Hardingandbloom
Hi,
Thank you for your feedback — it’s great to hear you were happy with both the service and delivery.
From first order to delivery
From first order to delivery, excellent communication keeping me updated on delivery. Bulbs arrived, all great condition, planted and sprouting nicely. Very good value. First experience of this company, highly recommend. Thanks Harding and bloom.
1 maart 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi,
Thank you for your lovely feedback — it’s great to hear you felt well updated throughout the process and that your bulbs arrived in good condition and are now sprouting nicely.
We really appreciate your recommendation and are glad your first experience with us has been a positive one.
Excellent service
Excellent service from ordering to receiving my Ranunculus bulbs.
Will definitely be ordering again ☺️
23 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Della,
Thank you for your kind feedback — it’s great to hear you had an excellent experience from ordering through to receiving your ranunculus bulbs.
We really appreciate your support and look forward to hopefully serving you again in the future.
My first order arrived and it was…
My first order arrived and it was disappointing ( not quite what I had ordered) . I emailed customer support and it was resolved within day. Thanks H&B, great service
23 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Meg,
Thank you for taking the time to share your experience. I’m sorry the initial order wasn’t quite as expected, but I’m really pleased to hear it was quickly resolved after you got in touch.
It’s great to know the support team were able to sort things out promptly, and we really appreciate your kind words.
My package arrived in reasonable time
My package arrived in reasonable time, and contents were all ok. I have planted up the 50 assorted Ranunculus and added some seaweed feed. That is as far as I have got so, hopefully, waiting for shoots to show. Thank you
21 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi,
Thank you for sharing your experience — it’s good to hear your package arrived in reasonable time and everything was in order.
We hope the ranunculus continue to grow well for you, and we appreciate you taking the time to leave your feedback.
Plants arrived well packaged and in…
Plants arrived well packaged and in very good condition which can't be said of some well known companies
23 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Myles,
Thank you for your feedback — it’s great to hear your plants arrived well packaged and in very good condition.
We really appreciate you taking the time to share your experience.
3 Monarda plants with loads of bare…
3 Monarda plants with loads of bare roots arrived promptly. I potted them up and very soon shoots appeared. The shoots are now several inches tall and I'm readying them to plant out.
9 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Vivien,
Thank you for sharing your experience — it’s great to hear your monarda plants settled in well and started shooting so quickly after potting up.
It sounds like they’re off to a strong start, and we hope they continue to grow well as you plant them out.
Total waste of money
Total waste of money, plants arrived with minimal instructions on planting and were so bare rooted that it was impossible to tell which way up they were. Planted within a day of arrival about a month ago, but no sign of any growth. Very disapointed
23 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Estelle,
I’ve read your review and can understand your concern, especially with the lack of clear planting guidance and then not seeing any growth after a month. That would understandably leave you questioning the quality of what you received.
We’d like the opportunity to look into this properly and help put things right. If you can contact us via our live support feed with your order details and a bit more information about the plants, we can review this and advise on the next steps:
https://hardingandbloom.co.uk/pages/contact
You are okay
Delivery 🚚 was on time the package was okay ,the plant was in perfect condition thank you C F GARDINER
21 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi,
Thank you for your feedback — it’s great to hear your delivery arrived on time and that the plant reached you in perfect condition.
We appreciate you taking the time to share your feedback with us.
WHERE IS MY DELIVERY?
I placed my recent order on 5th April and have not recieved anything as yet, on 23rd. No despatch date, nothing. I will not be using you again as you have my money and I have no goods
23 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Nick,
I’ve read your review regarding your order from 5th April and the lack of any dispatch update by the 23rd — I understand why that would be concerning.
I’ve tried to locate your order using the details shared here, but I haven’t been able to find a matching record on our system, so I’m unable to check the status from this information alone.
If you can contact us via our live support feed with your order details, we’ll be able to look into this and provide an update:
https://hardingandbloom.co.uk/pages/contact
Easy online choice
Easy to choose
Fast delivery
Only given 4 as await to see outcome of growth of purchase
17 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi,
Thank you for your feedback — it’s great to hear you found it easy to choose from and that delivery was fast.
We completely understand holding back a full rating until you’ve seen the growth, and we hope everything continues to establish well for you over the coming weeks.
I ordered 2 dahlias- only 1 arrived!
I ordered 2 dahlias- only 1 arrived!! This was in 3 different pieces - not happy at all as one dahlia was a gift for my daughter
23 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Marie,
I’ve read your review and can see why this would be disappointing, especially as one of the dahlias was meant to be a gift and you’ve only received part of the order.
I’ve tried to trace this using the details provided here, but I haven’t been able to locate a matching order on our system, so I’m unable to check what’s happened from this alone.
If you can contact us via our live support feed with your order details, we’ll be able to look into this properly and arrange for the missing item to be sent out:
https://hardingandbloom.co.uk/pages/contact
Due to Harding & Bloom being unhappy…
Due to Harding & Bloom being unhappy with the original plants they received there was a delay in sending my order when they contacted me to advise of the new date I was unfortunately going to be on holiday so I contacted them to ask if they could delay sending them which they did which is brilliant service and I was impressed they did that. Plants arrived safely and I can't wait for them to bloom.
23 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Carol,
Thank you for sharing your experience — it’s great to hear the team were able to adjust the dispatch timing for you while you were away and that this helped make things easier. That flexibility is really appreciated feedback.
We’re also glad to hear your plants arrived safely, and we hope they go on to bloom beautifully for you.
I loved the flowers that I received for…
I loved the flowers that I received for my birthday. I was happily surprised to see the bulbs still attached to my tulips, which are now in my garden.
It's so environmentally friendly!
The blooms lasted so long too!
7 maart 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Lorraine,
It’s lovely to hear you enjoyed your birthday flowers and that the tulips are now continuing their journey in your garden. That’s a great way to see them carry on growing.
We’re also glad they lasted well for you — thank you for sharing your experience.
Perfect
As always, perfect products arrived in excellent condition
21 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Sarah,
Thank you for your feedback — it’s great to hear your order arrived in excellent condition and met your expectations once again.
I Had a miner problem
I Had a miner problem, which you solved by sending me a replacement free of charge. Great service cannot thank you enough.
6 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Jeffrey,
Thank you for taking the time to leave your feedback — I’m glad to hear the issue was resolved for you and that the replacement helped put things right.
We really appreciate your kind feedback and support.
Well packed
Well packed, superb quality plants.
Growing on well, thank you.
20 maart 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Eileen,
Thank you for your feedback — it’s great to hear the plants arrived well packed and in superb condition, and even better that they’re growing on well for you.
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