Heirloom Fair Legal  Reviews 

Hayes Connor have assisted in my case exceptionally well. There has been clear and consistent communication, with any questions answered in good time.

Really kind patient and reassuring my claim took some time but Ben stuck at it and we got there in the end and always made sure I didn’t worry

James was brilliant, was constantly kept upto date and really felt like James pushed for the best compensation, really helpful and explained every step.

I contacted Hayes Connor having had a huge company who turnover more than 1bn a year abuse my rights under GDPR. The law is prescriptive and the failure of the company was clear and not even disputed by the company. I contacted Hayes Connor believing they’d be a company who seeks to uphold the law… but it would appear that this firm of solicitors have little interest in morals or the law, only money. I was told bluntly that they wouldn’t be willing to help because they couldn’t make enough money off of the case. (Though I was under the impression that they could claim back costs from the other party where the ruling goes in our favour - so I’m not sure this stacks up).

I think it’s utterly shameful that solicitors who we are led to believe are there to uphold the law are guided more by money and greed rather than morals and the law. No matter how big or small a persons claim - I believe that the laws which exist to protect us should be upheld by those in professional positions who have the knowledge to do this. It is in my view attitudes such as those exhibited by Hayes Connor which I feel allow big companies to abuse the rights of individuals as they know solicitors like this who I believe operate solely with a lust for money will turn a blind eye thus allowing the abuses to continue. Essentially l, my verdict is that Hayes Connor are not part of any solution - they are just part of an ever increasing problem whereby companies get away with abusing people’s rights under GDPR. If you can’t turn to those who are supposed to uphold the law, who can you turn to?

With this said, I cannot recommend Hayes Connor in any way. My experience whilst brief is that this is a company only interested in how much money they can make from you. I guess if your claim is huge they might do a good job in order to fuel what I perceive to be a greed motivated business model, but if your a small fish - I don’t think you’ll be welcomed into this pond!

If I was to use my own words to describe my feelings of Hayes Connor - I’d say “shameful and embarrassing”. I’m sorry that there is nothing positive in this personal account of my experience but it honestly reflects how I feel. I acknowledge others have had better outcomes than me but I feel it is right that the negative experiences should be shared alongside the positive in the public domain.

I have no interest in a reply or a defence to this review from Hayes Connor - I’ve requested that they not contact me further.

From begining to end, the process was made as easy as possible by Hayes Conner solicitors. I was given honest, helpful guidence throughout my case and my solicitor was always on the other end of an email or phonecall if I had any questions.

They got the job done too.
Good result.

Many thanks to Philip Reynolds and his team!

Ben has just successfully completed my claim and throughout what has been a long process has assured me when I struggled to understand some of the legal stuff and advise me on how to move forward with my claim.

I contacted Hayes Connor due to a data breach. They handled my claim for compensation with sensitivity and professionalism.

Through from the initial contact to my successful outcome they kept in touch with regular phone calls e-mails and paperwork was easy to complete. I highly recommended the company.

Ben basically dealt with my claim from the get go and had the resolution I was looking for in a good time frame. He explained the process to me throughout and I’m really pleased with the outcome.

The service provided by Hayes Connor has been outstanding and highly professional. From the beginning I have found the service provided to be top quality. There was always someone to respond to me quickly and assist me with my queries. I have never worked with lawyers before and was distressed by what I had experienced before contacting them. Hayes Connor helped me throughout this process in a way I could understand in terms of the law and how this needed to be addressed which gave me confidence to stand for what was right. I would like to highlight the hard work and dedication of the Senior Litigation Executive James Kelliher, who updated and kept me informed throughout the process and listened to my concerns and ensured the appropriate action was taken. I cant thank James enough for his amazing work and ensuring that the process was done quickly and efficiently with amazing results. I would recommend Hayes Connor to anyone as they will explain the process, give you realistic expectations and I have found in particular James Kelliher to go above and beyond to support you. I am amazed how quickly this was resolved and thank you for all your help. I highly recommend using Hayes Connor if you need lawyers and I will be recommending highly to friends and family. Thank you.

kept well up to date with the updates and was easy enough to deal with the team via email. overall very pleased.

Hayes Connor have completely screwed me over regarding the recent mass tort claim against British Airways.

EDIT: 9/9 I am now emailing the firm about my issues. I will update here.

Freindly, informative team. Would recommend.

Great service of Ben l, would highly recommend

The Hayes Connor team provided clear, helpful information and direction throughout the process of my GDPR data breach claim. I felt fully consulted and was impressed at the attention to detail in order to settle the matter.
I would happily recommend this company and would like to convey my appreciation to all involved.

Massive thank you to Hayes conner and my advisor Ryan Adamson for the swift and professional way in which they dealt with my case and for the positive result they achieved.
I cannot recommend these guy's highly enough and once again thank you for all your help

Excellent service, very approachable and answered all questions without making me feel uncomfortable. James Kelliher helped us every step of the way with professionalism but also as a friendly ear to listen. He was knowledgeable and empathetic. It helped with my anxiety to know my case was in good hands. I would recommend James and the firm (Hayes Connor) to anyone who require professional legal help.

Ryan helped me with a claim against my doctors surgery and I am more than pleased with the outcome we received, we won of course!
I couldn’t recommend these people enough!
Straight away even from the quote stage they were so helpful.
Thank you

Quick case acceptance, straightforward to work with and swift resolution.

Hayes Connor provided a great service for us. They gave clear advise and explained further when we were unclear. They gave good advice that brought a positive outcome on our claim. They took charge of all the communication and kept us informed. They were genuine and approachable and kept us very calm.Thank you!

Hayes where clear comprehensive and direct with my claim! I received payment straight into my bank! Thanks again for your efforts