Healthcode Reviews 174

The agent was very helpful, patient and effective

Isabelle was very helpful, knowledgeable and patient. She talked me through step by step how to sort out my query and then followed this up with an email to help me in the future. Thanks Isabelle

Will was very helpful and friendly and patient enough to walk me through the steps to find what I needed on the system.

I was approached by an insurance company to update PPR. My initial query was answered in a timely manner and was resolved in a couple of hours.

Excellent service with Cintia, who patiently handled my queries.

I got excellent help from Will without whom I could literally not have solved the problem: he was patient, understanding, helpful and extremely competent: thank you Will

I spoke to a customer service agent who was extremely helpful and explained what I needed to do to gain access on the system. She was clear and friendly in her approach, quickly looked up the information I needed and was a great help.

Isabelle was patient and clear. She was able to provide assistance for a variety of issues with ease.

outstanding patience, know how and ability to fix problem promptly and after very brief on hold

Superb service from Isabelle Solomon-James. This is our second attempt to resolve a very pressing issue. She was knowledgeable, calm and I have total faith that she will bring this PPR issue to a satisfactory conclusion.

Called Healthcode today to update my contact details as I kept getting error messages. While the webpage could be a little more intuitive, Cinta on the phone was superb. She was patient, and clear with her instructions on how to update my profile.

Cintia Orban was incredibly helpful. She was patient, she explained everything very clearly and she resolved my concern.

Cinthia was very helpful, patient and professional. It was a relief to speak with someone highly capable, empathic and willing. Thank you so much for resolving my problem.

Excellent customer service. Cintia was very helpful. Clear explanation regarding new DD and billing through a third party.

Excellent and efficient service!

Customer Service Agent, Sepand Hessamfar, was extremely helpful and quickly answered my query, and went on to provided further information allowing me to comprehensively sort out the issue.

I can’t remember her name but she was a sweet girl who stayed on the phone with me while I did my entire application again. The website a bit hard to navigate but she was amazing couldn’t have done wit without her!!!!

Didn’t understand why I had been refused on healthcode for providers. Quick call with Sepand and within 15minutes everything had been sorted and awaiting verification. Really helpful and easy to get hold of.

Efficient services.

Excellent service with a friendly manner. Nothing was too much trouble.