HeatAndCool.com Reviews 

Ordered a ductless mini-split HVAC unit for our commercial office space, and freight delivery arrived safely wrapped within days. The air handler runs quietly while maintaining accurate room climate control with great energy efficiency. Clear product specs and manuals on the site made installation planning straightforward. A dependable source for quality heating and cooling hardware.

We bought a ductless mini-split HVAC unit from them, and freight shipping arrived within days. The air handler runs quietly and maintains accurate room climate control efficiently. The product manuals were clear, making installation planning straightforward.

Ordered a ductless mini-split HVAC system for our workspace after reviewing various options online. Delivery was fast, freight packaging was secure, and all mounting components arrived complete and undamaged. The unit operates quietly while maintaining precise indoor climate control with high efficiency.

Ordered a ductless mini-split system for our office, and freight delivery arrived well-packaged within days. The unit runs quietly while keeping indoor climate control accurate and energy-efficient. Detailed specifications on the site made ordering straightforward.

Purchased a ductless mini-split unit for a home project. Shipping was well-protected on a pallet, and customer support clarified our installer's questions promptly.

Ordered a multi-zone mini-split system for our office space, and freight delivery was fast and securely packaged. The unit operates quietly while maintaining precise indoor temperatures with great energy efficiency. Clear product specs made buying large HVAC equipment effortless.

Ordered a ductless mini-split HVAC unit, and freight shipping arrived safely wrapped within a few days. The air handler runs quietly while maintaining accurate room climate control efficiently. Clear product manuals made installation planning straightforward.

Ordered an HVAC split system for a home project. Delivery was handled carefully on a pallet, and customer support answered our technician's questions promptly.

Ordered a mini-split system for our home renovation. Equipment arrived safely packaged on a pallet, and customer support answered our technician's sizing questions promptly.

What a company: They were late delivering order (messaged me order would probably be 4 days late) then when i refused order because i found it locally) they charged me 175 return shipping and i complained, they said we will refund shipping charge(goodwill).Then they charge me 290.00 restocking fee in a hidden dropdown on the refunds. This company will find a way to rip you off!

There are now——— mini Fraud so
called—- heat and cooling, units
on several, websights, this year.

They are all———- the same fraudulent,
Scam advertiser!

You can get——-. More cool air, from
a Walmart, “stand-up,” Fan.

Bought an 18K BTU Goodman Mini split and the coil leaked after 1 -1/2 year. Labor to replace the coil was $1100.... the unit only cost $699 a year and a half ago. Their customer service offered a deep discount... $1595 for the same unit. STAY AWAY they have no ethics...I'll make sure I share my poor service and support with everyone I know....

Unreliable product and zero long‑term support. I’ve had two Klimaire indoor heads fail in under a year, both due to refrigerant leaks. I paid certified HVAC techs for installation and verification, yet the replacements still failed. I’ve now spent hundreds in labor on a system that keeps breaking. To make matters worse, Klimaire discontinued the R410A indoor heads, so you can’t even buy a replacement — even though they still use them for warranty claims. After repeated failures, extra expenses, and no way to get compatible parts, this system has turned into a money pit. I would not buy it again.

Heat & Cool is the definition of reliability, great systems, affordable prices, and support you can count on.

They do not stand behind the units they sell

My old AC blew dust everywhere and made cleaning a chore. Their team recommended a model with a better filter system, and it genuinely made a big difference. My shelves stay clean way longer now.

Klimaire Online SCAM Warning
Heat and Cool or Heat & Cool (heatandcool.com in Florida) are using paid ads to sell faulty Split A/C units Klimaire. The are paying for fake reviews.
Their Phone support numbers Parts, Tech Support, Customer support go to disconnected lines, voicemails and busy signals.

They helped me pick a system with an automatic dehumidifier, which has drastically improved the air quality in my home.

I was skeptical about ordering an HVAC system online, but Heat & Cool made the process so simple and stress-free.

Heat and cool had fast shipping and good prices. Ordered 2 mini splits, one worked great, the other had a bad compressor board. My licensed hvac contractor called heat and cool a couple times to try to resolve and got no where. I’ve called or emailed four times and every time I contact them I get a different story of what is needed. Provided what heat and cool asked for. Called this AM and customer service said I needed more paperwork and documentation. How does a company selling this many units not have a protocol on how the warranty on units they sell works. Me and my contractor wasted enough time and got no where. We will scrap this unit and buy one from local wholesaler for product support and warranty. Own and manage rentals and was happy to have found an online retailer with fast shipping and good prices. All good until you need support after purchase.