Heating & Catering Parts Reviews 

A top class service!
So easy to order, good prices, super helpful advice and support for purchase and technical after sales support. Very fast despatch and delivery.
Very easy and fast response to communications, especially when using Whattsap.
Would highly recommend!

Bought a heat exchanger for Vaillant boiler, delivery next day, the part was better than I thought it would be, included, burner cover, gasket and electrodes, all at very competitive prices.
Will be the first place I will checking out for any other parts required

Had a few questions and answered within the hour. Ordered a PCB normal delivery, arrived next day on a Sunday, fitted and all good. Great service. Highly recommend.

Super fast delivery, the refurbished part was like brand new.

Great service
Very good team
As gas engineer I need information straight away. And they fullfill.

Thanks

Very friendly, polite and helpful people.
Thank you for Mando’s assistance to fix my boiler.
Highly recommend them.

Item not arrived due to dpd delivery I was refunded👍

Very reliable and cheep quality Parts, very helpful through out the way definitely recommend

The pump head that I ordered was delivered promptly when the box was open. Two weeks later the seal was missing but one quick WhatsApp message to the supplier and the new seal was here the very next day which is excellent service

They are professional in sourcing the correct part being requested. If unsure they follow for further information in order to get the right part you require.
Delivery is excellent!
I wouldn't hesitate to recommend them.
Thanks a lot, keep up the good work.

Great service. Part was dispatched same day and arrived the next. When fitted, technician was on the phone to help.

Great range of boiler spares. Excellent customer service and very responsive. Will use again. Thanks

I ordered a part from this company, and asked for next day delivery, and true to their word, it arrived the following day,
Unfortunately the part was the wrong one, I contacted them to advise and they promptly replied and checked their store for the correct part, unfortunately it’s wasn’t available and sent me a post office return label to send the item back,
It’s was a smooth experience, no hassle, just a reliable company doing professional job.
On recipe of the returned item I was promptly reimbursed with my refund.

Ordered, paid for and received fan assembly for boiler in less than 24 hours, incredible service, thank you.
It was also £127 cheaper than Wolsey plumbing suppliers, can't be beaten from my experience.
Thumbs up all round

Part arrived quickly, fitted had one fault code, spoke with the team at Newcastle Heating Parts they talked me through how to clear code. Boiler is working a treat, would thoroughly recommend
Thanks lads keep up the good work

Gary

Really good product which does the job perfectly. Once I installed the PCB I rang their technical line which was attached to the PCB. They guided me though every step for a very simple and staight forward install which was stress free.

Very reasonable price at £48.99 including postage, considering my option given to me by the plumber was a new boiler!
Thankyou

The Grundfos pump we received was not the new one we were expecting. It was obviously old, the surface scraped, scuffed and dirty with rusted pipework and with a rusty dirty liquid seeping into the packaging. On checking the website, we see, in small print (!) that the item is described as 'old new' stock. Old, yes, but nothing at all 'new' about it. Quite obviously 'used'. Not having noticed that information in small print, we were expecting a new part. In addition, we are informed that we have to pay any return postage - which for an item this heavy would be prohibitive, as well as a 20% 'restocking' fee. 'Buyer beware' indeed!

Excellent Service, quick delivery and managed to call them to help remove fault codes on Boiler and set up pcb..

Absolutely Brilliant. Cheers Tony!!
Heating and Hot water working.....

Used a good few times now. Always prompt and good prices. I had an issue with a pump they sent yesterday and they sent out another straight away so I could get the customer back up and running as soon as possible. Would defo recommend.

Great response and v efficient attentive customer service