HG Walter Reviews 

2.102
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

HG WALTER - ROCK! Guaranteed awesome product - 2kg Dry aged rolled rib - perfectly nutty, fat content was bang on soft and juicy...So much better than the local butcher (who is also great) but thi... Toon meer

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Beoordeeld met 5 van de 5 sterren

This was my first order with HG Walters and having had a Butchers in the family, I was naturally going to have high standards with regards to ordering the aged beef. It did not disappoint! Fantastic f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I first visited HG Walter in 2008 when visiting my nephew who lived nearby. At the the time, even in a food town like San Francisco there were precious few proper butchers. I was very impressed. After... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

10/10 experience every time. I've been using HG Walter for years, and they have never let me down. The quality of their meat is consistently outstanding, whether it's quail, steaks, Iberico Secreto... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Slagerij
  2. ook in
  3. Gourmet kruidenierswinkel

Geschreven door het bedrijf

HG Walter is an independent family-run butcher based in London where traditional expert butchery, quality and consistency remain at the heart of our business. Order online for nationwide delivery or collect from our shop in Barons Court, London.

Covid-19 Update

Geschreven door het bedrijf

Due to the current situation, we are experiencing higher volumes of orders. Please bear with us during this time.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

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4,7

Alle reviews

(2.102)

151 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

The meat was very high quality but the…

The meat was very high quality but the mince I ordered was rancid. I expected better for the price.

2 september 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you for your comment, Ben, we really appreciate your feedback as it helps us improve our service.

We’re sorry you had an issue with the mince; we take all food quality and safety feedback very seriously so could you please reach out to hello@hgwalter.com so we can understand the issue in more detail.

We’re sorry the product wasn’t of the high quality we pride ourselves on, we’d love the opportunity to put this right. Thank you for ordering from us.

Beoordeeld met 3 van de 5 sterren

A little disappointed

It was delivered on time but don’t like being for to a minimum spend when still having to pay a delivery charge

27 augustus 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you for taking the time to leave us a review, we’re really glad the delivery arrived on time, and we appreciate your feedback on our delivery costs.

We work hard to ensure every order arrives in perfect condition, using specialist chilled packaging and a reliable next-day delivery service to maintain the quality of our products from our butchery to your door. We have a minimum spend and delivery charge to ensure we can cover the cost of this packaging as well as the delivery costs.

Thank you for choosing to order from us, we hope to deliver to you again soon.

Beoordeeld met 5 van de 5 sterren

My first order from the excellent HG Walter

This is my first order from HG Walter. I wanted a veal joint - hardly any butchers sell veal and it was hard to find anyone selling a boned joint of loin or shoulder. Walter does. Hurrah! The w/s was easy to negotiate, ordering was simple and the delivery was on time. The meat I ordered was excellent - good quality and a good cut - and I shall definitely order from Walter again. I had just come out of hospital and was not allowed to drive, so looked around for a meat supplier from whom to order. I am fine now, but I shall definitely order from Walter again. I may even try other products of their own making.

2 september 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you so much Marion for your lovely review, we are delighted you were happy with the ordering process and your purchases. We pride ourselves on sourcing the highest quality veal in larger cuts so its great to hear you’ve enjoyed these products.

We look forward to delivering to you again soon, thank you for your order and we're glad you’re better after your hospital stay.

Beoordeeld met 4 van de 5 sterren

Great quality and customer service

Very easy to order, delivered on the day requested, and all very good quality.
Will definitely be ordering again in future.
Only two minor issues… one only half the chicken in my order was delivered, but H G Walter immediately refunded the difference, without quibbling - so again that was great.
What really let it down was outside H G Walter’s control… and that was delivery instructions were not followed by DPD, who sadly just dumped the box on our doorstep, rather than inside the porch, which was clearly printed on the delivery instructions on the box.

28 augustus 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you for your review and we’re glad to hear you would order from us again.

We’re very happy to hear you found the meat to be good quality and that our customer service team resolved your issue with a swift refund, thank you for letting us make it right.

With regards to your delivery, we’re so sorry our delivery partner DPD didn’t live up to expectations. We have raised this issue with them directly to ensure it doesn’t happen again.

Thank you again for shopping with us, we hope to deliver to you again soon.

Beoordeeld met 4 van de 5 sterren

Brought on the back of seeing they…

Brought on the back of seeing they supply Fallow Resturant in London..all looks good..Not tried anything but the Sausages "Cumberland" so far.! However must say Medioca..They seem to be par porched which alot of eateries prefur due to cook easier and store longer..not 100% Fresh and juicy like I get from my local Farm shop which also do this proccess and supply eateries..nice but nothing special and ruins the juciyness and alters the flavour slighty..so probably wont buy again..will update when I have tried the rest of the produce..DPD Delivered which wasn't great, left fresh frozen food on the step and ran off, when we have a clear proccess to follow due to Disabilities and DPD Should have known..I had to come home from work as my wife couldn't get the parcel into the House..thanks DPD..nice touch..😡🤬

28 augustus 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you for sharing your experience, Mike, we really appreciate you taking the time to leave us feedback.

With regards to the Cumberland sausages, we are sorry they weren’t up to standard. We can reassure you we don’t par cook any of our fresh sausages such as the Cumberland, so they should be flavourful and juicy when cooked. We’d love to up try and turn this experience around for you, could you please reach out directly to poppy.wilsonstjames@hgwalter.com so we can investigate this further?

Additionally, we’re truly sorry for the distress caused by the delivery issues and fully understand how frustrating and stressful this must have been - especially given your circumstances. We completely understand your frustration, rest assured we’re in contact with DPD to address this directly and help prevent it from happening again.

Thank you again for leaving us feedback, we look forward to putting this right for you.

Beoordeeld met 5 van de 5 sterren

I can recommend HG Walter very good butcher

Very happy with the service, nice and good quality meat. I will use them again in future

12 september 2025
Logo HG Walter

Antwoord van HG Walter

Thank you so much for the lovely review. We're really pleased to hear you were happy with both the service and the quality of the meat. We really appreciate your support and look forward to your next order!

Beoordeeld met 5 van de 5 sterren

I first visited HG Walter in 2008...

I first visited HG Walter in 2008 when visiting my nephew who lived nearby. At the the time, even in a food town like San Francisco there were precious few proper butchers. I was very impressed. After I moved to London in 2015 I came to understand that even among the many "meat churches" of the city, HGW stood out as a "cathedral" of sorts, partly because of the wonderful 'stained glass window' filled with dry aging cuts at the end of the shop, and partly due to the amazing variety, excellent prices, and ready accommodation to requests that must be at least a little due to their large business for restaurants etc. I continue to come here for my needs, though we live in Acton and I pass several very credible shops along the way. I won't say I never shop elsewhere, but when I have particular needs or special guests, why would I go anywhere else? Thanks again!

28 juli 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you for such a thoughtful review. Reading that you've been visiting us since 2008 genuinely means a lot to everyone here.

We loved hearing your perspective, particularly as someone who has experienced great food cultures on both sides of the Atlantic. Your description of HG Walter as a "cathedral" made us smile, and we're glad the dry-ageing fridge still has the same effect all these years later.

Thank you for your loyalty, we look forward to seeing you again soon.

Beoordeeld met 4 van de 5 sterren

I opted for mail order

I opted for mail order. Great service but minimum order value and shipping makes it an expensive option. Sirloin was good but very inconsistent in terms of quality. One was top notch the other less so. Pork sausages good but only equal to M&S Posh Dogs. Would order again though.

13 augustus 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you for your feedback, and we’re glad to hear you’d order from us again. We’re sorry the two sirloins weren’t as consistent as they should have been - while there will always be some natural variation between steaks, we’d expect the quality across your order to be consistently high.

We also appreciate your comments on the minimum order and delivery costs. As a small independent butcher, nationwide delivery does come with additional costs, particularly given the temperature-controlled packaging required to ensure everything arrives in the best possible condition.

Thanks again for giving us a try and for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Fantastic online butcher

Fantastic online butcher. I have lots of friends who use them in London. The quality is consistently excellent.

23 juli 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you for such a positive review!

Beoordeeld met 5 van de 5 sterren

One of the best butchers around

One of the best butchers around. Unbelievable quality meats and big selection of different cuts. Reliable delivery service. Excellent!

4 augustus 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you so much for taking the time to leave such a lovely review.

Hearing that you think we're one of the best butchers around really does mean a lot to the whole team. We're so pleased you've been enjoying the quality of our meat, the range of cuts we offer and our delivery service.

Thanks again for your support - we can't wait to serve you again soon!

Beoordeeld met 5 van de 5 sterren

Very good quality meat at fair prices

Very good quality meat at fair prices. Responsive customer service when there are occasional issues. No issues with delivery and they actually read and follow the instructions given in the notes

14 juli 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you so much for your kind review. We're delighted to hear you've been pleased with the quality of our meat, our pricing and our delivery service. It's also great to know our customer service team has been able to help whenever needed and that our drivers are following your delivery instructions as requested.

We really appreciate your continued support and look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Delicious

As always, HG Walter deliver on flavour. The currywurst were loved by everyone this weekend, as were the lamb koftas — and I just wish I’d bought more babyback ribs because they were gone in about 30 seconds. I never ever buy meat anywhere else.

1 augustus 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you so much for your fantastic review Lucy. We're delighted to hear everything went down so well! It's great to know the currywurst, lamb koftas and baby back ribs were such a hit – it sounds like the ribs disappeared exactly as they should!

Your support means a great deal to us and we're so grateful that you choose HG Walter time and time again. We look forward to supplying your next feast!

Beoordeeld met 5 van de 5 sterren

High standard butcher - Highly recommended

Their meat is of such high standard and is delivered well wrapped. I especially love their Chicken Apricot sausages - losing weight and don't normally like chicken in anything but these are lovely, highly recommended.

15 juli 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you so much for your wonderful review Mandy. We're delighted to hear you've been enjoying our meat and that everything arrives well packaged. It's especially great to know you're a fan of our Chicken & Apricot Sausages – they're a favourite of ours too! We really appreciate your recommendation and look forward to delivering to you again soon.

Beoordeeld met 4 van de 5 sterren

Quality of the Premium BBQ pack was…

Quality of the Premium BBQ pack was excellent

18 juli 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you for the kind review - we're really glad you enjoyed the BBQ pack! We always aim for the full 5 stars, so if there's anything that would have made it a 5 star experience for you, we'd love to hear it.

Beoordeeld met 5 van de 5 sterren

Perfect food

Perfect food, delivered first thing, easy to order. and thank you

15 juli 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you so much for your lovely review Tracy. We're delighted everything arrived nice and early, that ordering was straightforward, and most importantly that you enjoyed the meat. We really appreciate your support and look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Outstanding Work

Precise delivery, amazing steak, perfect barbecue.

11 juli 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you for taking the time to leave us a review Ivan. We're delighted everything arrived as it should and that the steak made for a perfect barbecue. We really appreciate your support and look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

10/10 experience every time

10/10 experience every time. I've been using HG Walter for years, and they have never let me down. The quality of their meat is consistently outstanding, whether it's quail, steaks, Iberico Secreto or anything else I've ordered. You can really tell they take pride in sourcing and preparing exceptional produce.

The service has always been friendly, reliable, and professional, making the whole experience even better. I wouldn't hesitate to recommend HG Walter to my family and friends, and to anyone looking for top-quality meat. In my opinion they are the best butcher in the UK!

13 juli 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you so much for such a fantastic review, and for your support over the years. It really does mean a lot to us. We're so pleased you've enjoyed everything from the quail and Iberico Secreto to the steaks, and that the quality and service have kept you coming back. Hearing that you'd recommend us to your family and friends is the biggest compliment we could ask for. We look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Great value

Great value, great auality

11 juli 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thanks so much for your review Terence. We're delighted to hear you felt the quality and value went hand in hand. We put a great deal of care into sourcing and preparing everything we sell, so it's fantastic to know that came across. We look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Have used a few on line butchers…

Have used a few on line butchers including some very expensive ones! HGW have the best range of meat by far including a good selection of offal and less common cuts and meats It is always of the best quality and if a particular piece of meat isn’t superb it’s almost certainly my cooking If you like your meat and like it to be best quality then HGW is spot one Oh the chap who delivers is always so cheerful

20 juni 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you so much for such a thoughtful review. It means a great deal to hear that you value not only the quality of our meat, but also the breadth of our range. We believe every cut has its place, from the familiar favourites to the more unusual cuts and offal, and we're delighted that comes across.

We'll also be sure to pass on your kind words to your delivery driver - we're sure they'll really appreciate the mention. Thank you again for your support, and we look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Top quality

The quality of all the meat from HG Walter is first class but the beef Picanha is simply outstanding, a real treat and possibly an under appreciated cut of meat. Delivery and packaging as always brilliant. A great place to buy top quality produce online.

20 mei 2026
Review zonder uitnodiging
Logo HG Walter

Antwoord van HG Walter

Thank you so much for your wonderful review. We're delighted to hear you enjoyed the picanha – we agree it's a fantastic cut that doesn't always get the recognition it deserves. It's also great to know the quality of our meat, along with the delivery and packaging, continues to meet your expectations. We really appreciate your continued support and look forward to sending you more first-class produce soon.

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