Hidden Hearing - CardiffReviews 

Curtis was a really helpful and lovely chap when conducting my Mum’s annual check. He was diligent, thorough and patient. A valuable asset to Hidden Hearing.

I arrived earlier than my appointmen time but was swiftly shown into have the wax removed. The results of which I was shown on the monitor. I was then given an audio test and my aids adjusted to the required new settings altogether a successful morning.

Esther was very thorough and professional and took time to explain everything from test results to the various types of hearing aids.

I was well received and offered a refreshment. Jamie the audiologist, informed me of the tests that he would be doing. He then did the tests and explained the results for each of them. He then told me of the way forward. A great service and highly recommended.

Very friendly stafe. Explains everything

Lovely friendly people. Very professional hearing specialist who explained everything really well.

Very welcoming and courteous staff, totally professional

Hidden Hearing is great. The staff are friendly and always helpful and professional. Their aim is to ensure you get the best from your Hearing aids and their support package is excellent. They don't mind how many times you ask for their help or if you have any questions however trivial you might think they are, they will always help you and resolve any issues. Great service. If you think you might need help with Hearing loss go to Hidden Hearing.

The staff are very knowledgeable, very helpful and friendly.

Very friendly, comfortable experience. Did not get full hearing test, due to basic first checks showed I had wax in my ears. Going back for wax removal and basic hearing test post removal.

Very professional and no big sell, a pleasure to deal with the 2 gentlemen who visited.

Excellent service,very professional and in depth , I was especially impressed with Jamie as he answered all my awkward and difficult questions honestly,and didn't push for sales,I would like to say a big thankyou.
The receptionist and nurse were also very good,do all in all 10 out of 10
All the best,
Andrew

Was given great advice and lots of help

nice chap competent

Excellent professional service,very impressed
Will use in the future

Members of staff were polite, helpful and very thorough.

Made to feel welcome upon arrival and the person dealing with my review listened to my concerns especially the ability to hear conversations in loud environments. He did a very thorough hearing assessment and adjusted my hearing aids to cut out the background noise in restaurants for example.

it was my first visit to hidden hearing in cardiff and i found them all very friendly and very professional and very helpful nothing was to much trouble i would definately be returning if i need to brilliant service.