Hillier Garden Centres Reviews 

Worst garden centre I have visited , so small , no cafe , not really anything worth mentioning. What they did have was way overpriced and uninspiring. Will not recommend or return.

Had a fab experience yesterday at the Hemel store. Jaqueline helped us to pick a bush for my garden and gave us some really handy tips on how to plant to ensure it can grow and flourish. Will be returning!

Bought a sun parasol for £599 was over £800. Not on display collected from warehouse.

Got home googled product name only £329 for the exact same product from Robert Dyas total rip off!

Checked some chairs and lights all available from other stores and sale prices at least 30 per cent cheaper everywhere else.

Can’t believe they are the exact products you can buy in other stores and delivered cheaper.

Do not shop at these stores unless you want to pay more for the same products.

We went to Aldermaston for a mooch about and for breakfast, the food was delicious and the staff courteous and very polite couldn’t fault a thing.
👍👍👍👍

Had an afternoon tea at Cheddar garden centre. The table was reserved and nicely laid when we arrived. All of the staff were friendly, helpful and attentive. We Had such a nice experience the first time which is why we booked again. Thank you for such fabulous customer service.

My friend and I went for afternoon tea at Hillier Aldermaston . We had reserved a table. Once we had paid and shown to our table ,which was clean and well presented.our afternoon tea arrived very quickly, We had to remind the staff for our drinks. Food was very nice, if we are being ultra picky. Some butter for the scones would have been nice. Possibly drop the price by a couple of pound and it would be exceptional. even a small discount when two are sharing the same tea. Savoury/sweet, I will definitely go back and try the sweet option. The staff do not harass or hover over you. ( which I prefer).
Altogether a very nice experience.

Breakfast at the Hillier's near Botley today . Coffee served with order but it took 50 minutes for the food to arrive with no advanced warning of a delay.. Food was patchy. Some items hot others lukewarm and the eggs were congealed. Would not recommend.

Huge gut wrenching stench of sewage around the building area, strongest outside the cafe, and entrance area. We had the same issue there a few years ago. We avoided the cafe for obvious reasons.

What an absolute disgrace, to the company and managers.

Plants are expensive, compared to the nearby, wonderful Longacres garden centre.

Welsh rarebit for two, a coffee and a Pepsi max. Coffee arrived quickly and was cold before the food, l would have liked a second cup but the thought of queueing behind someone for another 10 minutes, whilst they decided how they wanted their fried egg! I didn’t bother. The Welsh rarebit was burnt and inedible on all the edges, leading to considerable waste. So disappointing,bring back Rosebourne standards.

Bought a Rattan garden furniture set from Banbury. Very helpful, friendly and professional staff. Delivery was on time and it was taken to back garden with most packaging removed and taken away. Helpful delivery staff too. Table had to be built by my husband which took a bit of time. But looks amazing. Very happy with the whole buying process.

I’ve been coming to this garden centre (Aldermaston) since before the Hilliers takeover, and every single time they have something on offer - buy one get one free, Christmas stock reduced, etc. - they charge full price for at least some of the items. Today it was strawberry plants - buy a pack of 6, get a pack free, £7.99 a pack. I was charged £15.98. This happens over and over.

If you see anything on offer there, only ever take them up on the offer if it has a barcode on it showing the new price. And even then, watch carefully because the staff will often scan the old barcode at the full price.

Couple that with the whole ‘get stuff cheaper if you sign up for our loyalty card’ thing, and I think it’s fair to say I’m giving up on this place. The staff are lovely, but I’m tired of being ripped off every time I visit.

And no. I do not want a loyalty card, so please stop asking!

The willow cafe outside seating area was dirty as the ground was covered in litter and needed sweeping. When our food and drinks order was brought to the table the tray was just put down by the waitress and she walked off without taking anything off the tray nor saying anything.

Our overall visit was spoiled by the unpleasant sales assistants within Bon March whispering about us, rather than talking to us. There was very little room to manoeuvre a wheelchair, and after I'd said 'excuse me', another customer almost stepped into the path of the wheelchair I was pushing. Fortunately I was able to stop in time.
Restaurant and garden centre staff were lovely as always.

We visited Hilliers at Aldermaston today, had lunch which was nice. Bought a bistro set and the assistant, Debbie, was most helpful in trying to locate a set in the warehouse. Eventually, she managed to find one and removed the boxes and brought it through the till for us and took it to our car. A very nice lady who was conscientious and did her job well.

Just had 2 soft drinks for 7 pounds at the Hillier's in Botley......No-one in the Cafe either and it managed to take 15 mins! 7 pounds! I think the drinks at Kew Gardens are the same price! Shame on them for charging pensioners this ridiculous price...If the drinks were shown to be this price I wouldn't have bothered.... Absolutely disgusting

Shocking no allergen label one takes one life in one’s hands.
Rosebourne was great felt safe the restaurant was good and team friendly and very helpful.
Simply to Cobbs now

We visited Hillier have taken over the former Roseborne Garden Centre in Hampton-in-Arden. A vert good range of plants etc, and after selecting plants for our garden we decided to have an early lunch in the restaurant, which was not very busy, with a few dinners outside and a couple of occupied tables inside. The menu had little to offer vegans and was very limited to vegetarians with a choice of two main meals or a light meal consisting of a nondescript flan lacking any flavour whatsoever. My wife had a cottage pie, which she enjoyed. We also two cups of coffee, which was prepared at the time of ordering. It took 45 minutes for one main meal and one flan with rocket to arrive. Taking into account the place was virtually when we arrived. We could see the kitchen from our seat and they were not serving meals to other tables during our wait. Oh, the chips are advertised as vegetarian, which is not the case as they are cooked in the same oil as fish. Thirty pounds plus. We should have gone to a local pub. Will do next time.

Poor service in the restaurant. Waited to be seated even though there were people walking around doing nothing. Tables were dirty and had not been cleared. No smiles or rapport from the staff. Ordered through the app. People who came in after us received their drinks before we did. Went to ask where ours was and the ticket was found on the floor. The Cups with the milk jugs was out down heavily on the table spilling the milk. I had the welsh rarebit - bread crust was rock hard and the cheese overcooked. Also the portions were a lot small than when it was Rosebourne - ie a lot more expensive. Somewhere else added to my list of not to go back to. Bring back Rosebourne and their happy to serve and work staff.

Pevensey cafe, food was atrocious. £40 for a bottle of juice, 2 hot drinks a roast dinner and 2 egg sandwiches. Waitor apparently couldn’t find the table, only when we asked did it arrive stone cold.
Bread was stale and like chewing a brick. Roast was horrible and cold. Really disappointed and out of pocket for a bad meal

I would give this 6 stars if I could . Exemplary customer service today