HIMALAYA CARPETS LIMITED Reviews 

269
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Couldn’t ask for a better company to fit carpet in our house! From start to finish, they were very helpful and even got a cheeky discount! Please look for Navpreet, you would not get disappointed!

Beoordeeld met 5 van de 5 sterren

From start of dealings to having their estimator check measurements to fantastic deals on a huge variety of carpets, the service has been professional and courteous. Timing was vital and the team deli... Toon meer

Beoordeeld met 5 van de 5 sterren

Second time using Himalaya carpets and all good both times. Their carpets are well priced and fitting on both occasions has been on time as agreed, and the fitters have been very efficient and polite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

We chose Himalaya Carpets due to them having good range of carpets at suitable prices. All went fine in house choosing, measuring and paying. Problems started with laying carpets, no time of arrival g... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tapijtwinkel
  2. Vloerenlegger
  3. Vloerenwinkel
  4. Meubelwinkel
  5. Tapijtenwinkel
  6. Hout/parket/laminaat leverancier

Geschreven door het bedrijf

We have over 45 years experience in the supply and installation of domestic & commercial carpets and flooring. We can offer domestic carpets as well as commercial carpets for hotels, banqueting suites, pubs, offices and restaurants that can be custom designed to suit your personal requirements. Whatever your needs, big or small we have the experience to provide a professional and seamless installation of your commercial flooring. Not to mention as one of the leading carpet companies in the UK, and decades of dealing with leading manufactures we are able to offer unbeatable value and service.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

269 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(269)

33 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very helpful service

Very helpful service. Carpet was fitted within a week of ordering it. Looks great.

15 januari 2022
Review zonder uitnodiging
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Thank you very much for your review and custom.

Beoordeeld met 4 van de 5 sterren

Very punctual and good service only…

Very punctual and good service only suggestion I would give is that if they did the cutting outdoors and maybe bought dust sheets with them as the dust was everywhere

9 januari 2022
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Thank you very much for your review and custom.

Beoordeeld met 5 van de 5 sterren

Excellent customer service and quick…

Excellent customer service and quick delivery and fittings, the carpet it self excellent quality and good value for money and i don’t think you’ll get better deal then himalya carpet,the carpet fitters were excellent from start to finish and very polite and patient,would definitely recommend

9 januari 2022
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Beoordeeld met 5 van de 5 sterren

Great service, fast delivery, good price

Wide selection of carpets at prices for all budgets. Selected and paid for the carpet, impressed that it was fitted within 4 days.
Helpful staff and an easy process from start to finish. Well done to the Slough branch.

8 januari 2022
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Beoordeeld met 4 van de 5 sterren

Spot on Service

Spot on Service, efficient sales staff and tidy polite fitters. Communication was good kept us informed, turned up when they said they would.

6 december 2021
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Beoordeeld met 5 van de 5 sterren

Amazing!

The people there are extremely welcoming and have great prices on their great quality carpets!They have a variety of carpets to choose from for such a cheap price.Was extremely pleased of how our new carpet and how fast it took from payment to the installation process.Thank you Himalaya Carpets(Southall)!

4 december 2021
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Beoordeeld met 5 van de 5 sterren

Great Service by Himalya Carpet

Great Service by Himalya Carpet. Very reasonable price. Guneta helped us Choose the right carpet and provide us with a Excellent Customer Service. Very pleased. Thank you Himalya Carpet Team.
Mr & Mrs Raju.

4 december 2021
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Beoordeeld met 4 van de 5 sterren

Im really impressed with the efficiency…

Im really impressed with the efficiency of the fitters who put down my flooring yesterday, my carpet is lovely..... money well spent i'd say, so reasonable the sales adviser really looked after me, thank you himalaya carpets 😊 #onehappycustomer.

4 december 2021
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Beoordeeld met 5 van de 5 sterren

Have been using Himalaya carpets for…

Have been using Himalaya carpets for many years as very local, always a wide selection and fitted promptly to a high quality, and will be using them for years to come.

25 november 2021
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Thank you very much for your review and custom.

Beoordeeld met 5 van de 5 sterren

Guneta’ is very helpful to chose a…

Guneta’ is very helpful to chose a reliable carpet for us and fitting was on time and tidy we are happy with the stuff

23 november 2021
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Beoordeeld met 4 van de 5 sterren

Satisfied

Good service!

21 november 2021
Review zonder uitnodiging
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Thank you very much for your review and custom.

Beoordeeld met 5 van de 5 sterren

The service was very good.

The service was very good.
The fitter was on time.
He didnt rush. He explained about the pile of carpet. Made sure carpet fitted well up to existing carpet by the door to other room. This is second carpet in 2 months. Will definately return .

20 november 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor Customer Service

Recently I purchased carpet from Himalaya carpets and was very disappointed and upset with the customer service that I experienced. We are regular customers but the recent purchase was something we had not experienced before, the issue was a staff who did not explain the prices of the service they would provide which led to us being confused when they asked for extra payment when it came to fitting the carpet.

17 november 2021
Review zonder uitnodiging
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Antwoord van HIMALAYA CARPETS LIMITED

Thank you for your review. We apologise for any confusion that you had. Himalaya Carpets ensures our pricing is clear for the services and additional products i.e underlay upgrades, grippers, door bars that are required for the fitting of carpets. Pleae contact us to allow us to clarify this as having you back as a customer is very important to us.

Beoordeeld met 2 van de 5 sterren

Well I went here on the advice of my…

Well I went here on the advice of my mum after she has been a customer for over 30 years. I have already relayed my feedback back to the company and they have addressed a couple of my issues. Although they are willing to come out and re-stretch the carpet because the fittings around the edges are untidy and they have offered me other cut out pieces because they failed to leave the bits that I have paid for behind. They cracked and broke off the skirting board after helping me which they didn’t bother to bring to my attention or fix. In all of the emails back-and-forth they have ignored that strenuously. Not taking responsibility and not paid for the damage. Therefore I would be happier if every edge of my carpet was the same, tidy and neat. They hadn’t come in and done the carpet within an hour. Walked on it with their outdoor shoes and to be fair just rushed through. Paid a lot of money for the carpet and to be fair the after service is not what I expected. I can copy and paste with emails for proof if necessary. My advice is yes it is good to go to a place that has been doing this for a long time however complacency may be a thing there. I had hoped for a little more from them as an established business but there you go.

16 november 2021
Review zonder uitnodiging
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Antwoord van HIMALAYA CARPETS LIMITED

Thank you for your review. We apologise for your experience and our customer service department will be in immediate contact to resolve this.

Beoordeeld met 3 van de 5 sterren

Great Carpet and Price. Messy and Late Layers of Carpet

We chose Himalaya Carpets due to them having good range of carpets at suitable prices. All went fine in house choosing, measuring and paying. Problems started with laying carpets, no time of arrival given and both days arriving very late Sunday 4.30pm, dinner delayed. Himalaya Carpets seemed to not know what was going on here as on the Saturday we got call for feedback prior to job commencing, about 11am. On both days place left messy with carpet fibres everywhere, no view to tidy after self, even after being approached on this issue. But job done fine, we could bear witness after tidying to see the finished result.

3 november 2021
Review zonder uitnodiging
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Antwoord van HIMALAYA CARPETS LIMITED

Thank you for your valuable feedback. We apologise on delay on fitting as we did have an unforeseen circumstances that caused disruption in our fitting services. Installation of carpet does cause threads and fibre left afterwards. Large pieces and offcuts are collected by our fitter and we do advise customer to hover the carpet after the installation once the carpet settles down.

Beoordeeld met 5 van de 5 sterren

Experienced staff and great service

Very happy with my latest carpet, the lady who helped me is very experienced and helped me to get the surveyor to get the measurements even before I decided on the carpet. They managed to install a very difficult pattern carpet and both the store and the installer were very understanding and accommodating of my requests. The store also has very good quality laminate and underlay. Highly recommended.

23 oktober 2021
Review zonder uitnodiging

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