The option to receive payment from client via payment link and tap to pay using own iphone. The fee charges is quite cheap and affordable. Competitive rates from others
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Works well for our business and they have a very responsive support team that helps us whenever we have roadblocks.
My fist bad impression was that the staging environment is not working properly. The nail in the coffin was that they require too many documents. Too many sensitive documents. Then when you pr... Toon meer
Bedrijf heeft geantwoord
Have been using Hit Pay since last 4 years for my business and work life couldnt be more simpler. Fast payment processing, easy payouts, less processing fee. user friendly POS system. Customer service... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
Contactgegevens
1 Keong Saik Road, 089109, Singapore, Singapore
- support@hit-pay.com
- www.hitpayapp.com
4,4
Uitstekend
485 reviews
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Great Customer Support
It's great to be able to contact customer support through WhatsApp, and the response rate is within the same day.
The status of payment links (e.g. completed or unpaid) is clearly stated for easier reference.
It will be even better to show the breakdown of transactions related to every bank payouts, instead of having to download it.
Only downside for now is the high foreign currency transaction fees (+2%) :(
20 september 2024
Review zonder uitnodiging
Antwoord van HitPay
really glad WhatsApp support with same day responses has worked well Angie, and that payment link statuses are clear for your reference. good suggestions too, showing a transaction breakdown per bank payout instead of requiring a download, and on the foreign currency fees, that's fair feedback on cost, we'll pass both along to the product team. thanks for laying this out so clearly.
Easy to collect payment.
1 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
easy collection is exactly the point, glad HitPay's made that simple for you. thanks for sharing!
Antwoord van HitPay
smoother transactions leading to higher sales is a great outcome, love hearing this. thank you!
Always fast payment into my account
Always fast payment into my account
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
fast payments landing in your account every time, that's the reliability we want you to count on. thanks for this!
One-stop shop for Payments
It's a one-stop shop for payments.
Hitpay is a really convenient payment gateway for Singapore sales. We only use the POS, not the website option, but it is excellent for inventory control too. Sometimes payments do take a bit longer to process, the rates can be higher than I like (we use Square in Australia so it's quite high compared to that) and the way that different payments are credited to your account at different times makes for tiresome accounting, but it's still the most convenient POS system I've found for Singapore retail.
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
really appreciate this level of detail, it helps a lot. glad HitPay's been the most convenient POS you've found for Singapore retail, especially for inventory control. on the rates versus Square in Australia, that's a fair comparison since pricing structures differ by market, and on payments crediting at different times making accounting tedious, that's useful feedback we'll pass to the product team, a more consistent settlement view is a reasonable ask.
I have use hitpay for my business…
I have use hitpay for my business baozaboy shop in Singapore. The fee are quite high.
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thanks for the honest feedback on baozaboy shop. fees are a fair thing to weigh, if you'd like to go through your specific rate and volume, reach out to support@hit-pay.com and we can see what makes sense.
I have been using HITPAY for about a…
I have been using HITPAY for about a year. It is very easy to install and most importantly for me, when I have questions, I can easily connect with REAL people whether on Whatsapp or Email. A lot nicer to deal with human instead of a chatbot.
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
a year in and still finding it easy to install, that's great to hear. and being able to reach real people on WhatsApp or email instead of getting stuck in a bot loop, that's exactly the kind of support we want to keep offering.
Make me Life easier
Its make me easy to handle my business in term of payment . its easy and have many options for the customer make their payment
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
making business easier is the whole point, glad the range of payment options is landing well with your customers.
Smooth transaction, easy to use
We use hitpay for oversea buyer credit card payment. It is smooth transaction so far. Transaction fee is reasonable.
6 december 2023
Review zonder uitnodiging
Antwoord van HitPay
smooth transactions on overseas credit card payments with a reasonable fee, that's a solid use case for HitPay. thanks for sharing this.
HitPay has been a very convenient tool…
HitPay has been a very convenient tool for our small business. We are also using their mobile credit card tool gadget as well.
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you fangfang, convenient for the everyday stuff and glad the mobile credit card reader's been useful too, that combo covers a lot of ground for small businesses.
Hitpay offers small merchants like…
Hitpay offers small merchants like myself flexibility in accepting payments. They have continued to expand their modes of payment and it's easy to set up. The one thing to improve would be their support, it usually takes awhile or days for them to respond to queries.
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you for this, honest feedback like this actually helps. glad the flexibility and expanding payment methods have made things easier for a small merchant like yourself. on support response times, that's not the experience we want, we're working on tightening that up and I'll make sure this gets flagged internally.
Reliable Payment Processing with Outstanding Support
We have been using HitPay as the payment processor for our website, and we've been thoroughly impressed with their service. Not only is the platform reliable, but their customer support is exceptional. Anytime we’ve had a question or needed assistance, their team has responded almost immediately, making us feel supported and valued as a customer. The transaction process has been seamless and secure, ensuring that our customers have a smooth experience. We highly recommend HitPay for anyone looking for a dependable and efficient payment solution.
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you for such a detailed writeup! reliable processing and near immediate support when you need it, that's exactly the standard we hold ourselves to. glad the transaction experience has felt seamless and secure for your customers too. really appreciate the recommendation.
easy to use and secure + clear statement
easy to use and secure.
statement is clear too
15 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you! easy to use, secure, and clear statements for your records, that combination is exactly what we want businesses to get from HitPay.
Ease of integration, expanding modes of payments accepted
Easy to integrate with my Shopify shop, multiple modes of payment accepted (Shopee Pay, Atome, Grab Pay, Credit cards, PayNow, regional payment partners e.g. AliPay and Thai/Philippines QR payments, all for a small commission, which is great for SMEs like us!
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you for laying this out and for the 5-star review
Excellent and trustworthy service
Excellent and trustworthy service. For a small yet international business like mine Hitpay's a savior. And what's important too, their customers service actually helps! They don't ignore and don't hide behind chatbots. Great payment gateway👍
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you for laying this out! easy Shopify integration plus that whole range of payment methods, Shopee Pay, Atome, GrabPay, cards, PayNow, AliPay, regional QR options, all at a small commission, that's built specifically with SMEs like yours in mind. glad it's working the way it should.
They say what they do and do what they…
They say what they do and do what they say. What more can I ask. It just always works
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
<3
Hitpay is so convienent
Hitpay is convienent. Can sent customers the payment link by email/whats app. especaily useful if you undercharge customers and want them to pay without them physically coming back to the store. Their service support is also fantastic
15 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you for this!
Seamless Process
HitPay has completely streamlined our payment process! No more manual invoicing, everything’s automated and seamless! It has saved us tons of time and letting us focus on growing the business instead of handling tedious tasks! Highly recommended!
2 maart 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you, this is great to hear! cutting out manual invoicing and automating the payment process so you can focus on growth instead of tedious tasks, that's exactly the time savings we want HitPay to give you.
A fast and easy setup
A fast and easy setup, smooth administration and quick transactions. No issues with HitPay. I recommend SME to consider this platform. You will be happy that you tried.
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you for this! fast setup, smooth admin, and quick transactions with no issues, and recommending HitPay to other SMEs on top of that means a lot. glad it's been a good experience.
excellent platform to do online business
excellent platform to do online business
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you! glad HitPay's been a solid platform for running your online business.
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