The option to receive payment from client via payment link and tap to pay using own iphone. The fee charges is quite cheap and affordable. Competitive rates from others
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My fist bad impression was that the staging environment is not working properly. The nail in the coffin was that they require too many documents. Too many sensitive documents. Then when you pr... Toon meer
Bedrijf heeft geantwoord
Works well for our business and they have a very responsive support team that helps us whenever we have roadblocks.
Have been using Hit Pay since last 4 years for my business and work life couldnt be more simpler. Fast payment processing, easy payouts, less processing fee. user friendly POS system. Customer service... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
Contactgegevens
1 Keong Saik Road, 089109, Singapore, Singapore
- support@hit-pay.com
- www.hitpayapp.com
4,4
Uitstekend
484 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Smooth and Reliable Payment Solution
HitPay has made it easy for our business to accept payments. The setup process was straightforward, transactions are processed smoothly, and the platform is user-friendly.
18 juni 2025
Review zonder uitnodiging
Antwoord van HitPay
thanks Audrey! love hearing that setting up with HitPay was straightforward, that's exactly what we're going for. getting you accepting payments fast without the headache, keeping transactions smooth, and making the platform actually easy to use, that's the goal every time. really appreciate you sharing this, excited to keep having HitPay process payments for you! <3
Countless rejections and finally Approved!
We have a very good experience with HitPay service team, one especially Ana. We mentioned how we've been rejected countless times and she just stayed with us throughout the screening process and helped us all the way. Now, our application has been approved and we owe Ana a coffee! Haha.. truly truly so overjoyed and over the moon!! We love HitPay and we've seen so many wonderful reviews. We can't wait to use HitPay and we'll definitely do our best to comply with the rules and regulations and cheers to a good start together!
P.s. Thank you so much to CEO Aditya and team who approved our application! We are so overjoyed!
17 juni 2026
Review zonder uitnodiging
Antwoord van HitPay
Yaay we too are overjoyed hehe we'll be sure to pass it along to Ana, she'll be so happy to hear it (and we'll let her know about that coffee too, haha). happy to hear she stuck with you through the screening process as that kind of persistence is exactly what we want every merchant to experience with HitPay!
Welcome aboard, excited to have Urban Store on HitPay and can't wait to see you grow!
Very fast and good service
Very fast and good service. Easy to access and very friendly.
15 juni 2026
Review zonder uitnodiging
Antwoord van HitPay
thank you so much for the 5-star review Azmeer! we're glad HitPay's has been a helpful part of supporting your business.
Looks good so far.
14 juni 2026
Antwoord van HitPay
thank you so much for the 5-star review James! we're glad HitPay's has been a helpful part of supporting your business.
Antwoord van HitPay
thank you so much for the 5-star review Jiko! we're glad HitPay's has been a helpful part of supporting your business.
Antwoord van HitPay
thank you so much for the 5-star review Dmariah! we're glad HitPay's has been a helpful part of supporting your business.
hindi napapalitan yung picture
hindi napapalitan yung picture, wala pa akong pos terminal
8 juni 2026
Review zonder uitnodiging
Antwoord van HitPay
hi! sorry to hear you're having trouble with your account. kindly send us a message at support@hit-pay.com, and our team will be happy to assist you further with updating your picture and any concerns regarding your POS terminal. 🙂
Antwoord van HitPay
hello! thanks for sharing your feedback. we appreciate your support :)
Sofarsogood
3 juni 2026
Review zonder uitnodiging
Antwoord van HitPay
hello, thanks for your review! we're glad to hear that your experience has been positive! :)
Antwoord van HitPay
hi Kenneth, thanks for sharing your feedback! you can also message us at support@hit-pay.com if there's anything we can assist you with. :)
Trusted and convenient
Trusted and convenient! I love their features. Easy to use. Now they have the pay to phone is just amazing!!!
27 mei 2026
Antwoord van HitPay
hi, thank you for your review!
it's great to know that you're enjoying our Tap to Pay on Phone feature! your support means a lot to us :)
I just started to register
I just started to register, im still in the middle of setting up so far.. at this point everything feels great and im already starting to picture my business glooming here on
27 mei 2026
Review zonder uitnodiging
Antwoord van HitPay
thanks for taking your time to share your feedback! we're excited to be part of your business journey. should you have any concern, please just message our team anytime and we'd be glad to assist!
very easy to use
very easy to use. No need any dongle to accept payment easily for customer that want to use credit card, just using handphone only.
17 mei 2026
Antwoord van HitPay
thanks for your feedback! we're glad to hear that our app has been convenient for your business. we appreciate your support!
Antwoord van HitPay
hi Drew, thank you for your kind feedback!
Antwoord van HitPay
hi Muhammad, thanks for your feedback! we're glad to hear that our service has been valuable for your business. :)
Helpful on onboarding process even for…
Helpful on onboarding process even for a small company like mine, the service provided by them also very intuitive and easy to use 😁👍🏻
15 mei 2026
Antwoord van HitPay
hello Nicholas, thanks for your feedback! we're glad to have been able to help you get your business set up :)
Removal of feature without prior notice…
Removal of feature without prior notice that disrupted my company's operation & services. Charging method feature "Card" for card manual entry – Impact on Booking.com VCC Processing and risk revenue/operation fundings. Need to find out from Hitpay's support and they just coldly dropped a notice we no longer support this feature without explanation and further replies.
9 mei 2026
Review zonder uitnodiging
Antwoord van HitPay
Hi
Thank you for the direct feedback, and we sincerely apologise for the disruption this has caused to your Booking.com VCC processing.
The manual card-entry option on the HitPay POS app was removed globally as a deliberate risk-and-compliance decision — manual key-in carries materially higher fraud and chargeback exposure than authenticated card flows, and as a regulated acquirer in SG, MY, PH, AU and the US we have a duty to protect our partners from that risk.
Card payments (including Booking.com VCCs) remain fully supported via the Payment Link option inside the HitPay POS app — our team has shared the exact steps with you on email, and our CEO Aditya has also followed up with you directly.
Antwoord van HitPay
thanks so much fr the 5 star review! fast support is something we take seriously, glad the team's been quick to jump in whenever you needed them. appreciate you taking the time to leave this!
Makes receiving payment so easy and…
Makes receiving payment so easy and effortless, especially that now we can accept cashless payment on my iPhone.
30 april 2026
Antwoord van HitPay
thanks for sharing this cosworth! love that HitPay's Tap To Pay is making it easy to accept cashless payments right from your iPhone! Yay to hearing that you receive payments feels effortless now, that's exactly what we're going for. thanks for being with HitPay!
Service can be improved
Verification and payouts to your bank account takes long compared to other payment gateway providers. Dealing with compliance team is a pain, emails/texts often go unanswered, requiring multiple follow ups. Not sure if it's just this particular lady staff or if all other staff are like this as well.
It has been 1 week and I'm still waiting for compliance team to verify our ACRA. We had used other payment gateway providers and it has never taken this long.
Edit: Agfa from compliance has since stepped in to help with resolving the issues. The management also took the feedback seriously.
6 mei 2026
Review zonder uitnodiging
Antwoord van HitPay
Hello, we’re sorry to hear about your experience, this is not the level of service we want you to have with us. We understand how frustrating the delays and lack of timely communication must have been.
Please know that our team is closely monitoring your case to help ensure a resolution as soon as possible, particularly regarding your verification and payout concern. We also take your feedback about communication seriously and will review this internally.
Thank you for your patience, and we appreciate you bringing this to our attention.
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