HMV are fantastic. I was looking for the new Madonna Album and saw it on here at great price compared to other records suppliers. I ordered four of the best Vinyl and they came with in few days in gr... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie113 Union Bridge, AB11 6BE Aberdeen, GB
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Lees wat reviewers zeggen
The assistant was very helpful and I was able to order the dvd that I wanted, also he advised me on how to see a series no longer available on dvd, he was a very pleasant person
Was given the wrong parcel when I went to collect. Took it back the next day- confusion as other customer had similar name. Unfortunately they had come in after me so I hope they contacted them to let... Toon meer
Bedrijf heeft geantwoord
Boutique avec un large choix musical Commandes de plusieurs vinyles sur internet avec envoi rapide et très bon suivi de livraison. Souci avec un vinyle que j’ai renvoyé avec une étiquette retour... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Aberdeen
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
113 Union Bridge, AB11 6BE, Aberdeen, Verenigd Koninkrijk
4,8
Uitstekend
588 reviews
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Excellent customer service is a given
As always, HMV gets the balance just right regarding excellent customer service and a mouth wateringly comprehensive stock of music and films.
20 december 2025
Antwoord van hmv (UK) - Aberdeen
Hello Condon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Took ages to arrive
ordered it in advance for an early secret Santa (two weeks in advance) and it came around the 20th-23rd, and no emails told me when it was coming and couldn’t respond back to the email.
22 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi Katie,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
The staff members were very helpful but…
The staff members were very helpful but the order did take a bit longer to arrive than initially expected
24 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi Rachel
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Ordered Wham 12inch picture disc of…
Ordered Wham 12inch picture disc of Last Christmas 🎄 male staff was very helpful and ordered it , sadly I got an email saying order was delayed , I had tried to email back but it wouldn't accept my reply and I also tried to phone , as I looked up number for H.M.V. store in Trinity centre in Aberdeen , but it said we can't connect you ?
So as it was a Christmas present I traveled 47 mikes each way from Fraserburgh to see if it has arrived as I ordered it weeks earlier , and my daughter also popped into store last Sunday to see if it had arrived , but no , still not arrived , I did eventually received an email saying it had at long last arrived , so my daughter got bus into Aberdeen today to pick it up , so it's cost me and my daughter a lot of money , bus fare was over £20 . But got it now. Cheers
21 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi Brian,
Thank you for your feedback and apologies for the delay with your order.
We're pleased to hear this has now arrived but certainly appreciate your disappointment as a result of the wait time in getting this item.
We really hope you enjoy your purchase and that we see you again soon!
I am very Happy
20 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi Kirsty
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Aberdeen
Hi sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered my order on time as promised
16 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful and knowledgeable staff
10 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi Vera
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were very helpful and friendly
Staff were very helpful and friendly, also the store was clean and tidy.
14 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good
Very good. I buy blu rays usually. If they packaged movies with sleeves a bit better so they would not get damaged I would give 5 stars
3 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi Sp
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
I was consistently kept informed of the…
I was consistently kept informed of the progress of my order and notified when it was available to collect from the store. It arrived within the timescale initially given to me. The staff at the store were helpful and efficient when I went to collect it. The combination of those factors made it a pleasant experience overall. Thank you!
13 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No bother or problems sending a gift…
No bother or problems sending a gift from Ireland to Glasgow for my niece
11 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi Catherine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to navigate website and easy to…
Easy to navigate website and easy to pick and pay, quick delivery.
3 december 2025
Antwoord van hmv (UK) - Aberdeen
Hello Colleen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Received my vinyl from HMV and it is…
Received my vinyl from HMV and it is absolutely fantastic! The quality is incredible, the sound is clean, and the packaging was perfectly secure. The vinyl itself looks stunning — the colors are so beautiful. I’m extremely grateful — thank you so much! 🩷💚
3 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi Avet
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Aberdeen
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV always good service
HMV always good in store selection and great ordering service
1 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi honor
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Connor was very kind and helpful
Connor was very kind and helpful, very welcoming atmosphere and wonderful experience 100% recommend
22 november 2025
Antwoord van hmv (UK) - Aberdeen
Hi Lily
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Aberdeen
Hi Tiger
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I didn’t leave house
I wanted this particular LP was not able for town that day so good old internet looked up HMV the new release came up right away. It was delivered a couple of days after its release by post. It was packed well no problems and hadn’t left the house Fantastic 🥰👍
1 december 2025
Antwoord van hmv (UK) - Aberdeen
Hi GORDON
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing company!
First time I've ever ordered from them and WOW!
Extremely fast shipping and kind support! The vinyls were wrapped really well <3 Thank you so much!
19 november 2025
Antwoord van hmv (UK) - Aberdeen
Hi Liron,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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