Basingstoke branch: George was instrumental in helping me find what I was looking for, taking the time to find and process an online order, which arrived within a few days. We even found a power stat... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 28/29, Festival Place, RG21 7BE Basingstoke, GB
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Lees wat reviewers zeggen
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... Toon meer
Bedrijf heeft geantwoord
Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Toon meer
Bedrijf heeft geantwoord
Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Basingstoke
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 28/29, Festival Place, RG21 7BE, Basingstoke, Verenigd Koninkrijk
4,7
Uitstekend
231 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Quick and easy
24 oktober 2023
Antwoord van hmv (UK) - Basingstoke
Hi Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Smiley knowledgeable assistant
The assistant that I asked for help finding my dvd knew exactly where to find it and was very smiley, which is always what you want in any shop, tbh.
18 oktober 2023
Antwoord van hmv (UK) - Basingstoke
Hi Barry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Poor organization in store.
16 oktober 2023
Antwoord van hmv (UK) - Basingstoke
Hello,
Thanks for taking the time to leave us a review. We're disappointed to see a bad one though and we'd really like to look into this further with you if you have time to get in touch at support.hmv.com and let us know.
Thanks,
Very efficient service and good value
11 oktober 2023
Antwoord van hmv (UK) - Basingstoke
Hi Alexandra
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
They was very helpful
8 oktober 2023
Antwoord van hmv (UK) - Basingstoke
Hello nicole
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service in store
5 oktober 2023
Antwoord van hmv (UK) - Basingstoke
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are extremely helpful
Well prompt on time, Item wasn’t damaged at all. Staff were lovely and really helpful in the purchase & collection
21 september 2023
Antwoord van hmv (UK) - Basingstoke
Hi Jasmine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First time ordering
First time ordering, easy to navigate and delivered very quickly.
16 september 2023
Antwoord van hmv (UK) - Basingstoke
Hi Mrs Parker
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The Manager researched and found some…
The Manager researched and found some old back numbers of an old tv programme that I enquired about,
24 augustus 2023
Antwoord van hmv (UK) - Basingstoke
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service
Very good service from start to finish.
When they said it was in stock it was.
17 augustus 2023
Antwoord van hmv (UK) - Basingstoke
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good Service Basingstoke Branch
The lady ordered my goods for me and they were sent to me by post promptly. The lady who serviced me was polite and helpful.
15 augustus 2023
Antwoord van hmv (UK) - Basingstoke
Hi SARAH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good communication and easy to order.
6 juli 2023
Antwoord van hmv (UK) - Basingstoke
Hi Freddy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered in shop and derived fast
7 juli 2023
Antwoord van hmv (UK) - Basingstoke
Hi MARK
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
avatar way of the water excellent film good value for the money
the service was excellent again polite and professional as always
29 juni 2023
Antwoord van hmv (UK) - Basingstoke
Hi wendy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Basingstoke
Hello jamie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Antwoord van hmv (UK) - Basingstoke
Hi Rob
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Courteous staff.
22 mei 2023
Antwoord van hmv (UK) - Basingstoke
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
What I purchased was the right price…
What I purchased was the right price and then there was a DVD I needed ordering and the post was brilliant
26 mei 2023
Antwoord van hmv (UK) - Basingstoke
Hi Justina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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