hmv (UK) - Brighton Reviews 319

TrustScore 5 uit 5

4,8

Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The order of the album I bought got to the store the next day super fast delivery and the staff at the HMV I went into in Brighton are so friendly and helpful

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Staff are excellent, friendly and knowledge. I have no issue there. I recognise that HMV needs to rework its shops to appeal to a wider base, but I was shocked by the drop in stock of CDs and DVDs/Bl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great customer service experience today when I went shopping for bluerays in Churchill Square and i was served by a member of the staff called Frank. He was very assertive, very approachable... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Muziekwinkel
  2. Cd-winkel
  3. Dvd-winkel
  4. Platenwinkel
  5. Stereowinkel
  6. T-shirtwinkel

Over hmv (UK) - Brighton

Geschreven door het bedrijf

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Geschreven door het bedrijf

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contactgegevens

  • Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

319 reviews

5 sterren
4 sterren
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1 ster

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Beoordeeld met 5 van de 5 sterren

Back To Jungle Vol. 2

The order of the album I bought got to the store the next day super fast delivery and the staff at the HMV I went into in Brighton are so friendly and helpful

4 mei 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi ROBERT

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Helpful staff

16 april 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi Dave

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Beoordeeld met 5 van de 5 sterren

thanks you :)

Perfect, thank you :)

7 april 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi KP

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff

5 april 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi Justin

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Beoordeeld met 5 van de 5 sterren

Excellent service and Kelly at the till…

Excellent service and Kelly at the till was really helpful

2 april 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hello Chris

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Brighton store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Great service from the helpful team and…

Great service from the helpful team and I am a regular purchaser from the Brighton store

26 maart 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi Robert

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Order was ready to collect on date…

Order was ready to collect on date advised. Item quickly located and given to me by staff member. Item was in excellent condition.

19 maart 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi Peter

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Vinyl lp

The vinyl was well packaged and delivered on time.

1 december 2025
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi Mr

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Beoordeeld met 5 van de 5 sterren

Good range of Blu-ray collectors…

Good range of Blu-ray collectors editions, and knowledgeable and helpful staff. I go into the Brighton HMV shop quite regularly to see what's new.

24 maart 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi Brian

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Beoordeeld met 5 van de 5 sterren

I use the click and collect srrt

Great website full of great prices All type's of toys anama dvd CD LP from around the world

22 maart 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hello Stephen

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

friendly staff

friendly staff. Good service. Sent DVD on promptly, keeping me informed of any delays

17 maart 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hello Lucy

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

Good service although the Post office…

Good service although the Post office took a little long to deliver, 4 days, that was not HMV fault

17 maart 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi keiron,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.

Beoordeeld met 5 van de 5 sterren

The quick delivery of the dvd

The quick delivery of the dvd, I had been waiting for. Absolutely loved the film in the cinema and excited when received.

12 maart 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hello Rita

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

Good company and choice of music

Good company and choice of music

12 maart 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hello Erika,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

Great service in store emails to let…

Great service in store emails to let you know about delivery and delivery was a day early i was so impressed i will use this service regularily in the future

4 maart 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi Richard

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Visit the Brighton store staff friendly…

Visit the Brighton store staff friendly and plenty of choices

20 mei 2025
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi David

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff.
Explain things easily. Show you where to find things. Look happy and eager to help.
I enjoy shopping here.

20 februari 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi Amanda

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

I ordered a vinyl record for my…

I ordered a vinyl record for my daughters birthday online to pick up in store. All very efficient and staff were very friendly and polite cannot fault the service.

19 januari 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi Elizabeth

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Beoordeeld met 5 van de 5 sterren

French touch musique

I love hmv bc they had escapades and that’s a huge W also I bought the hyperdrama vinyl for no reason (don’t have a vinyl player) but 🙏hyperdrama ok bye (pls restock discovery by dapu)

9 januari 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Helpfulness and Politeness

Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system works and that emails would be sent to me of which l received three in all. I thanked him for his good service etc. Last Friday 16th of January l was able to go and collect the item from your Brighton Shop.
Though the shop is well laid out, I do find it hard to find my type of music at times Hymn Music is one and also English Folk Music and music from the past, which is more to my liking and also for this 66 year old person.

13 januari 2026
Logo hmv (UK) - Brighton

Antwoord van hmv (UK) - Brighton

Hi Trevor, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

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